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Raycap Holdings, LLC

Vendor Managed Inventory Specialist

Raycap Holdings, LLC, San Diego, California, United States, 92189

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Vendor Managed Inventory Specialist Raycap Holdings, LLC (Mesa Fastener) is hiring a Vendor Managed Inventory (VMI) Specialist to manage on‑site inventory and provide ongoing solutions support for Mesa Fastener customers.

Position Overview The VMI Specialist plays a critical role in ensuring customer satisfaction and operational excellence by managing on‑site inventory and providing ongoing solutions support for Mesa Fastener customers. This position requires a hands‑on, customer‑focused individual who thrives in fast‑paced environments and enjoys working collaboratively to deliver results. The ideal candidate will have an entrepreneurial mindset, a proactive approach to problem‑solving, and a commitment to maintaining strong relationships with both customers and internal sales teams to drive growth through solutions.

Key Responsibilities

Support and promote Mesa Fastener’s inventory management solutions to build customer loyalty and retention

Maintain optimal inventory levels by monitoring, replenishing, and adjusting established min/max quantities

Receive, unpack, and restock products at designated customer points of use

Serve as the primary on‑site contact for assigned customers, ensuring satisfaction and retention of solutions

Identify product expansion opportunities, including spot buys and incremental solution growth

Partner with sales teams to support revenue growth and solution performance goals

Maintain 100 % compliance with safety standards, both Company and customer‑specific

Document daily activities, routes, and service notes using routing or reporting software tools

Recommend process improvements to enhance solution performance and operational efficiency

Maintain comprehensive knowledge of all Mesa Fastener inventory management tools and systems

Perform other duties as assigned to support Company objectives

Qualifications & Experience

High school diploma or equivalent required; associate degree preferred

2+ years of experience in inventory management, customer service, or a related field

Strong organizational skills with attention to accuracy and detail

Excellent communication and relationship‑building abilities

Proficiency with Microsoft Office and familiarity with inventory or routing software

Possession of an unrestricted valid driver’s license required; ability to meet Company driving standards for operating a Company vehicle

Key Competencies

Customer service mindset and commitment to solution‑driven results

Strong work ethic and reliability with the ability to work independently

Entrepreneurial attitude with a willingness to take ownership of outcomes

Team‑oriented and collaborative, with excellent problem‑solving skills

Adaptability to changing priorities in dynamic customer environments

Work Schedule & Physical Requirements This is a full‑time position with a typical schedule of approximately 45 hours per week, depending on business and customer needs. Additional hours may be required during peak periods. The position is non‑exempt, and all overtime is compensated in accordance with applicable state and federal laws.

This position requires regular travel to customer sites, warehouses, and industrial environments. Work involves standing, walking, lifting, carrying, bending, and other physical activities throughout the day. Must be able to lift up to 50 pounds. Personal protective equipment may be required at certain locations.

Equal Opportunity Employer Mesa Fastener / Raycap Holdings, LLC is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team that reflects the communities we serve.

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