Amazon Web Services (AWS)
Infra Delivery Manager II, DCC Communities
Amazon Web Services (AWS), Avondale, Arizona, United States, 85323
Infra Delivery Manager II, DCC Communities
Amazon Web Services (AWS) is a fast‑paced technology company and a leader in data center operations. We are expanding our infrastructure management team and look for a proven technology manager with experience in people management, a robust technical understanding, and the drive to elevate AWS Data Center Operations. The successful candidate will create sustainable processes and standards, drive automation opportunities to reduce delivery cycle times and improve quality without impacting network availability.
Key job responsibilities
Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages.
Manage the installation of network and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service owner issues.
Manage tasks and deliverables across small to large‑size projects.
Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
Provide weekly reports to the data center manager.
Coordinate team resources to support project and delivery needs, including emergency projects, change management, maintenance windows, and potential off‑hours and on‑call needs.
Recruit and train data technicians to ensure appropriate staffing levels.
Host weekly staff meetings.
Drive compliance with Amazon performance management requirements.
Travel up to 10–20% and possible weekend shift coverage may be required.
Basic Qualifications
2+ years of leading technology teams as an information technology operations manager or a bachelor’s degree.
Bachelor’s degree or 4+ years of professional or military experience.
Preferred Qualifications
5+ years of developing a team of technical professionals across multiple locations.
6+ years of data center design, construction, operations, or facility maintenance experience.
Experience representing your team or technical area to senior management.
Experience with building physical data center infrastructure such as copper/fiber cabling.
Organizational and planning skills.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need accommodations, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Base pay for this position ranges from $96,900 per year in our lowest geographic market up to $216,800 per year in our highest geographic market. Pay is based on market location and may vary based on experience. Additional forms of compensation such as equity, sign‑on payments, and benefits may be provided as part of a total compensation package.
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Key job responsibilities
Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages.
Manage the installation of network and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service owner issues.
Manage tasks and deliverables across small to large‑size projects.
Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
Provide weekly reports to the data center manager.
Coordinate team resources to support project and delivery needs, including emergency projects, change management, maintenance windows, and potential off‑hours and on‑call needs.
Recruit and train data technicians to ensure appropriate staffing levels.
Host weekly staff meetings.
Drive compliance with Amazon performance management requirements.
Travel up to 10–20% and possible weekend shift coverage may be required.
Basic Qualifications
2+ years of leading technology teams as an information technology operations manager or a bachelor’s degree.
Bachelor’s degree or 4+ years of professional or military experience.
Preferred Qualifications
5+ years of developing a team of technical professionals across multiple locations.
6+ years of data center design, construction, operations, or facility maintenance experience.
Experience representing your team or technical area to senior management.
Experience with building physical data center infrastructure such as copper/fiber cabling.
Organizational and planning skills.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need accommodations, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Base pay for this position ranges from $96,900 per year in our lowest geographic market up to $216,800 per year in our highest geographic market. Pay is based on market location and may vary based on experience. Additional forms of compensation such as equity, sign‑on payments, and benefits may be provided as part of a total compensation package.
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