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Brigham and Women's Hospital

Chinese Mandarin Interpreter

Brigham and Women's Hospital, Boston, Massachusetts, us, 02298

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Chinese Mandarin Interpreter Brigham and Women's Hospital

Job Summary Join to apply for the Chinese Mandarin Interpreter role at Brigham and Women's Hospital.

Responsibilities

Arrive on time to greet patient at the International Patient Center and provide services throughout BWH and DFCI from the point of entry, registration, through the continuum of care, and accompany patient back to debrief with the Program Manager upon completion of appointments.

Act as a Navigator for the Patient during hospital/Institute appointments, assisting with arranging appointments, tests, examinations under the direction of the Program Manager.

Interpret and transmit accurately and completely complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, care plans and discharge plans.

Assist patients and clinical providers throughout the hospital system in a professional and courteous manner, providing the highest quality of service and referring the patient to appropriate resources if necessary.

Understand and abide by all Published Standards of Practice and Codes of Ethics for Medical Interpreters at DFCI and BWH, and seek evaluation, certification and additional training.

Resolve issues that arise in daily responsibilities, answer questions, and connect patient back to Program Manager for appropriate follow‑up and referrals.

Demonstrate judgment in escalating complex issues to manager and/or care providing team.

Qualifications

Bachelor’s Degree with a concentration in a human relations field (e.g., Sociology, Psychology) highly preferable or equivalent life experience.

Certificate of completion of medical interpretation training.

Minimum of 2 years experience working as a medical interpreter in a hospital or medical office setting.

Knowledge of medical terminology, basic human anatomy, physiology and diagnostic procedures and treatments.

Fluency, both verbal and written, in English and target language.

National Medical Interpreter Certification, Part I or Part II, or desire to achieve one shortly after hire strongly preferred.

Excellent time management skills and ability to prioritize tasks.

Additional Job Details

Remote Type:

Onsite

Work Location:

75 Francis Street, Boston, MA

Scheduled Weekly Hours:

0

Employee Type:

Per Diem

Work Shift:

Rotating (United States of America)

Pay Range:

$22.88 – $32.72 per hour

Grade:

5

EEO Statement The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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