EOS Hospitality
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Sales Coordinator
role at
EOS Hospitality .
The Sales Coordinator supports the Sales and Marketing Department and plays a key role in generating revenue and driving business growth for the hotel. The position reports to the Sales and Marketing Strategist and is responsible for coordinating and executing sales activities such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations.
Key Responsibilities
Maintain complete knowledge of hotel operations, scheduled daily activities, and comply with all departmental policies/service procedures/standards.
Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings.
Support Sales, Marketing and Front Office team administratively including correspondence, preparing reports, and assisting with reservations and on‑property activations.
Be able to multitask in a fast‑paced environment while staying organized and meeting deadlines.
Provide telephone and message support for the department and respond to inquiries in a timely, clear, and pleasant manner.
Maintain client profiles, contacts and essential records used in Marketing and PR reporting.
Assist the Sales, Marketing, and Event team with the preparation of contracts, proposals and addenda, operational resumes, BEOs, programming agendas and track the completion status for accurate reporting.
Act as liaison between the Sales and Marketing departments with clients and internal stakeholders; facilitate partner requests, media inquiries, special requests, vendor scheduling and booking inquiries via email and phone.
Block group & meeting space specifications and ensure accurate information is entered in the reservations system. Ensure accurate information for Group Billing, Resumes, and Delphi systems.
Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue‐generating opportunities for the hotel.
Create and distribute hotel and restaurant gift certificates.
Update Opera Cloud System to ensure guest profiles are accurate (arrival times, preferences, biography, etc.) and manage group rooming lists.
Complete additional projects as assigned.
Required Qualifications
Self‑directed, motivated and demonstrates intuitive customer service and interpersonal skills.
Effective communication with internal and external customers, with a high level of patience, tact, and diplomacy.
Clear, concise, and open communication style in all interactions.
Exceptional attention to detail, organizational, analytical, and time‑management skills.
Ability to multitask and prioritize in a fast‑paced work environment.
Sound judgment and the ability to evaluate situations and utilize creative resources to solve problems.
Technologically savvy, with a working knowledge of Microsoft Office, Delphi, and Opera Cloud preferred.
Background Requirements
Bachelor’s degree or certification in sales, business administration, or related field.
2‑4 years of administrative support experience in hospitality, entertainment, and/or public relations is preferred.
Outstanding customer service skills.
Ability to work independently and as part of a team.
About Hotel Zoe Inspired San Francisco experiences start at our Fisherman’s Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award‑winning service, and outstanding cuisine, but it’s our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community, and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.
Compensation Wage Rate: $33.62 per hour.
Benefits
Tiered Medical Plans – Cigna or Kaiser
Disability coverage
Tiered PPO Dental Plans
Voluntary Supplemental Medial Plans
Vision coverage
Paid Holidays
Employee Assistance Program
PTO and Sick Pay
Flexible Spending Account (FSA)
401(k) Matching Program
Life & AD&D Insurance
Pre‑Tax Commuter and Parking Benefits
Perks
EOS Employee Rates plus 50% off F&B and Retail
Employee discounts in Pescatore Trattoria Restaurant
Employee Job Referral Program
Employee Recognition Programs and Appreciation Events
Discounts on Offsite Parking and Work Safety Shoes
Important Notice This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Equal Employment Opportunity Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.
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Sales Coordinator
role at
EOS Hospitality .
The Sales Coordinator supports the Sales and Marketing Department and plays a key role in generating revenue and driving business growth for the hotel. The position reports to the Sales and Marketing Strategist and is responsible for coordinating and executing sales activities such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations.
Key Responsibilities
Maintain complete knowledge of hotel operations, scheduled daily activities, and comply with all departmental policies/service procedures/standards.
Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings.
Support Sales, Marketing and Front Office team administratively including correspondence, preparing reports, and assisting with reservations and on‑property activations.
Be able to multitask in a fast‑paced environment while staying organized and meeting deadlines.
Provide telephone and message support for the department and respond to inquiries in a timely, clear, and pleasant manner.
Maintain client profiles, contacts and essential records used in Marketing and PR reporting.
Assist the Sales, Marketing, and Event team with the preparation of contracts, proposals and addenda, operational resumes, BEOs, programming agendas and track the completion status for accurate reporting.
Act as liaison between the Sales and Marketing departments with clients and internal stakeholders; facilitate partner requests, media inquiries, special requests, vendor scheduling and booking inquiries via email and phone.
Block group & meeting space specifications and ensure accurate information is entered in the reservations system. Ensure accurate information for Group Billing, Resumes, and Delphi systems.
Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue‐generating opportunities for the hotel.
Create and distribute hotel and restaurant gift certificates.
Update Opera Cloud System to ensure guest profiles are accurate (arrival times, preferences, biography, etc.) and manage group rooming lists.
Complete additional projects as assigned.
Required Qualifications
Self‑directed, motivated and demonstrates intuitive customer service and interpersonal skills.
Effective communication with internal and external customers, with a high level of patience, tact, and diplomacy.
Clear, concise, and open communication style in all interactions.
Exceptional attention to detail, organizational, analytical, and time‑management skills.
Ability to multitask and prioritize in a fast‑paced work environment.
Sound judgment and the ability to evaluate situations and utilize creative resources to solve problems.
Technologically savvy, with a working knowledge of Microsoft Office, Delphi, and Opera Cloud preferred.
Background Requirements
Bachelor’s degree or certification in sales, business administration, or related field.
2‑4 years of administrative support experience in hospitality, entertainment, and/or public relations is preferred.
Outstanding customer service skills.
Ability to work independently and as part of a team.
About Hotel Zoe Inspired San Francisco experiences start at our Fisherman’s Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award‑winning service, and outstanding cuisine, but it’s our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community, and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.
Compensation Wage Rate: $33.62 per hour.
Benefits
Tiered Medical Plans – Cigna or Kaiser
Disability coverage
Tiered PPO Dental Plans
Voluntary Supplemental Medial Plans
Vision coverage
Paid Holidays
Employee Assistance Program
PTO and Sick Pay
Flexible Spending Account (FSA)
401(k) Matching Program
Life & AD&D Insurance
Pre‑Tax Commuter and Parking Benefits
Perks
EOS Employee Rates plus 50% off F&B and Retail
Employee discounts in Pescatore Trattoria Restaurant
Employee Job Referral Program
Employee Recognition Programs and Appreciation Events
Discounts on Offsite Parking and Work Safety Shoes
Important Notice This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Equal Employment Opportunity Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.
#J-18808-Ljbffr