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National Black MBA Association

Relationship Banker - Orange Coast East Market

National Black MBA Association, Irvine, Kentucky, United States, 40336

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Overview Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities

Executes the bank's risk culture and strives for operational excellence

Builds relationships with clients to meet financial needs

Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Grows business knowledge and network by partnering with experts in small business, lending, and investments

Manages financial center traffic, appointments, and outbound calls effectively

Drives the client experience

Manages cash responsibilities

Required Qualifications

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

Is confident in identifying solutions for new and existing clients based on their needs

Communicates effectively and confidently and is comfortable engaging all clients

Has the ability to learn and adapt to new information and technology platforms

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)

Applies strong critical thinking and problem-solving skills to meet clients' needs

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Efficiently manages time and capacity

Focuses on results while acting in the best interest of the client

Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications

Experience in financial services and knowledge of financial services industry, products and solutions

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals

Six months of cash handling experience

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Mandarin Language Preferred

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC and Loan Originators.

Shift 1st shift (United States of America)

Hours Per Week 40

Pay Transparency details US - CA - Foothill Ranch - 26660 Portola PKWY - FOOTHILL RANCH (CA6236), US - CA - Irvine - 13244 Jamboree RD - MARKET PLACE (CA6228), US - CA - Irvine - 14222 Culver Dr - HERITAGE PLAZA BC (CA6198), US - CA - Irvine - 18622 Macarthur Blvd - IRVINE BC (CA6203), US - CA - Irvine - 3881 Alton PKWY (CA7226), US - CA - Irvine - 4500 BARRANCA PKWY - WOODBRIDGE BC (CA6160), US - CA - Irvine - 6356 Irvine Blvd (CA6251), US - CA - Irvine - 6519 Quail Hill PKWY - QUAIL HILL (CA6258), US - CA - Lake Forest - 22491 El Toro Rd - EL TORO-TRABUCO BC (CA6172), US - CA - Newport Beach - 4101 Macarthur Blvd - IRVINE INDUSTRIAL BC (CA6167), US - CA - Rancho Santa Margarita - 31531 SANTA MARGARITA PKWY - RANCHO SANTA MARGARITA BC (CA6201), US - CA - Tustin - 13341 Newport Ave - TUSTIN BC (CA7144), US - CA - Tustin - 15060 Kensington Park Dr - Tustin Villiage (CA7240)

Pay range$24.00 - $26.27 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay: This role is compensated with a base salary and is not incentive eligible.

Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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