Werner
Job Summary
The IT Business Systems Administrator manages system configuration, security, and performance to ensure seamless operations. Collaborates with stakeholders to implement upgrades and enhancements, while providing end‑user support and conducting data audits for accuracy. Integrates systems with enterprise platforms, troubleshoots issues, and contributes to disaster recovery planning and cross‑functional projects. Ideal candidates have a degree in computer science, strong analytical skills, excellent communication, and thrive in a fast‑paced environment.
Essential Functions
Manage system configurations, including user access, security settings, and customizations of modules for managed business systems.
Monitor health and performance metrics for systems, proactively identifying and resolving issues to minimize downtime and optimize efficiency.
Provide end‑user support and serve as the primary point of contact for troubleshooting and resolving system related issues, escalating to vendor partners as needed.
Participate in cross‑functional projects and initiatives as a subject matter expert for business systems.
Coordinate and implement system upgrades, patches, and enhancements in collaboration with internal and external stakeholders and vendor partners.
Develop and maintain system documentation, including user guides, standard operating procedures, and technical specifications.
Conduct regular audits and integrity checks for all systems to ensure the accuracy and reliability of system data.
Collaborate with internal IT teams and vendors to integrate with other enterprise business systems and processes, such as, but not limited to, eCommerce, CRM and BI platforms.
Stay abreast of industry trends and best practices recommending and implementing innovative solutions to enhance system capabilities.
Assist in the development and implementation of disaster recovery and business continuity plans for all critical business systems.
Required Qualifications
Bachelor’s degree in computer science, information technology, or related field.
Minimum of 5 years’ experience in administering and supporting Epicor Eclipse ERP, TECSYS WMS, or related experience.
Strong understanding of business processes and operations, with the ability to translate business requirements into system solutions.
Proficient in reading/ troubleshooting programming languages & databases, with a particular emphasis on low‑code/ no‑code environments.
Strong analytical and problem‑solving abilities, with a keen attention to detail.
Ability to prioritize and manage multiple tasks in a fast‑paced environment.
Proactive mindset with a focus on continuous improvement and innovation.
Experience with project management methodologies and practices.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams and stakeholders.
Preferred Qualifications
Proficiency in Epicor Eclipse ERP and TECSYS WMS administration, including system configuration, user management, and troubleshooting.
Familiarity with SQL databases and query languages for data analysis and reporting.
Knowledge of integration techniques and tools for connecting systems with other applications.
Company Overview Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award‑winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper‑Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately‑held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we’re dedicated to the continuous improvement of our people, products, and services to ensure the long‑term success of our employees and customers. Apply today and find out why we’re a “Great Place to Work.”
Employee Benefits
Medical, Dental, and Vision Insurance
Short & Long‑Term Disability Insurance
Life and AD&D Insurance
401(k) Retirement Plan with company match
Paid holidays, vacation, personal, and sick days
Pet Insurance
Identity Theft Protection
Accident Insurance & Critical Illness Coverage
Tuition Reimbursement
Annual bonuses and merit increases based on performance
Employee Assistance Program (EAP)
Wellness Programs
Employee Resource Groups (ERG)
Equal Opportunity Statement Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Essential Functions
Manage system configurations, including user access, security settings, and customizations of modules for managed business systems.
Monitor health and performance metrics for systems, proactively identifying and resolving issues to minimize downtime and optimize efficiency.
Provide end‑user support and serve as the primary point of contact for troubleshooting and resolving system related issues, escalating to vendor partners as needed.
Participate in cross‑functional projects and initiatives as a subject matter expert for business systems.
Coordinate and implement system upgrades, patches, and enhancements in collaboration with internal and external stakeholders and vendor partners.
Develop and maintain system documentation, including user guides, standard operating procedures, and technical specifications.
Conduct regular audits and integrity checks for all systems to ensure the accuracy and reliability of system data.
Collaborate with internal IT teams and vendors to integrate with other enterprise business systems and processes, such as, but not limited to, eCommerce, CRM and BI platforms.
Stay abreast of industry trends and best practices recommending and implementing innovative solutions to enhance system capabilities.
Assist in the development and implementation of disaster recovery and business continuity plans for all critical business systems.
Required Qualifications
Bachelor’s degree in computer science, information technology, or related field.
Minimum of 5 years’ experience in administering and supporting Epicor Eclipse ERP, TECSYS WMS, or related experience.
Strong understanding of business processes and operations, with the ability to translate business requirements into system solutions.
Proficient in reading/ troubleshooting programming languages & databases, with a particular emphasis on low‑code/ no‑code environments.
Strong analytical and problem‑solving abilities, with a keen attention to detail.
Ability to prioritize and manage multiple tasks in a fast‑paced environment.
Proactive mindset with a focus on continuous improvement and innovation.
Experience with project management methodologies and practices.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams and stakeholders.
Preferred Qualifications
Proficiency in Epicor Eclipse ERP and TECSYS WMS administration, including system configuration, user management, and troubleshooting.
Familiarity with SQL databases and query languages for data analysis and reporting.
Knowledge of integration techniques and tools for connecting systems with other applications.
Company Overview Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award‑winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper‑Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately‑held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we’re dedicated to the continuous improvement of our people, products, and services to ensure the long‑term success of our employees and customers. Apply today and find out why we’re a “Great Place to Work.”
Employee Benefits
Medical, Dental, and Vision Insurance
Short & Long‑Term Disability Insurance
Life and AD&D Insurance
401(k) Retirement Plan with company match
Paid holidays, vacation, personal, and sick days
Pet Insurance
Identity Theft Protection
Accident Insurance & Critical Illness Coverage
Tuition Reimbursement
Annual bonuses and merit increases based on performance
Employee Assistance Program (EAP)
Wellness Programs
Employee Resource Groups (ERG)
Equal Opportunity Statement Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr