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TEKsystems

100% Remote Bilingual Member Services Representative (Korean, Mandarin, Cantones

TEKsystems, Houston, Texas, United States, 77246

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100% Remote Bilingual Member Services Representative (Korean, Mandarin, Cantonese Or Vietnamese Speaking)

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TEKsystems

Now Hiring: Member Services Representative

Location:

Remote, Texas

Start Date:

November 3, 2025

Training Shift:

Mon–Fri, 8AM–4PM PST (7 weeks)

Regular Hours:

6AM–8PM PST with weekend rotation & some holidays

Job Overview Join a dynamic team dedicated to supporting health plan members with empathy and excellence. As a Member Services Representative, you’ll be the voice of care and clarity.

Key Responsibilities

Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims

Deliver exceptional customer service with professionalism and compassion

Ensure member satisfaction through proactive support and problem‑solving

Qualifications

2+ years of call center experience

Bilingual required: Korean, Mandarin, Cantonese, or Vietnamese

Health plan experience preferred

Role Details

Type: Contract

Duration: 3 months

Workplace: 100% Remote (must reside in Texas)

Requirements: Reliable WiFi and home‑office setup

Pay and Benefits Pay range: $21.00 - $21.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline This position is anticipated to close on Oct 31, 2025.

Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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