Travel + Leisure Co.
Identity and Access Management Ops Manager
Direct message the job poster from Travel + Leisure Co.
The primary function of the
Manager, Identity and Access Management (IAM) Operations
is to be responsible for the leading and managing the IAM operations, engineering, and governance teams. This would be primarily related, but not limited to, identity management in the SailPoint LifeCycle Manager, Okta product suite and Cyberark privilege access management. Additionally, this position will participate in managing the end-to-end Identity Management and access customer experience across the Travel + Leisure Co enterprise. This will include managing digital IDs for employees, contractors, and vendors across multiple domains and platforms to maintain compliance with regulatory governance.
How You'll Shine
Design, develop, document, analyze, test, and/or modify new software systems part of the IAM Toolset; including SailPoint LifeCycle Manager, Okta and Cyberark platforms.
Work with users and developers to analyze requirements of software applications to bring them into request process, IAM, and certification platform.
Assists project teams with the design and implementation of user access roles at the application and technology infrastructure levels as necessary.
Frequently exercise discretion and independent judgment whether system or access level changes meet regulatory and statutory compliance requirements.
Manage the IAM team through general troubleshooting of access related issues.
Contributes to Enterprise Information Security team effectiveness by assisting in the strategic direction of the IAM program.
Assists the Business and HR to determine employee or third party/vendor level of access and status (manually or via automated workflows).
Assist auditors as needed to ensure compliance. Participates in periodic compliance audits (i.e. access recertification) in conjunction with risk and compliance management capability for PCI, SOX, PII and BCP/DR related systems.
Participates remediation activities in response to access recertification, audit and/or assessment findings pertaining to inappropriate user access.
Perform regular maintenance of application data, documentation, and record keeping data.
The IAM Manager will perform their duties under minimal supervision, exercising autonomy to review and fulfill their duties within the scope of their position.
Responsible for the daily management, direction, and workload of the Wyndham Identity and Access Management personnel.
Organizes and tracks team projects.
Ensure department SLAs are met and reporting KPI to Management is performed on a regular basis.
Provides operational reporting by practice areas on support investment such as average queue depth, incident and request resolution times, and system capacity.
Manages relationships with external vendors for IAM functions.
Participates in the organization of after-hours maintenance efforts.
Develops and IAM policy and documentation standards across the organization.
What You'll Bring
Bachelor’s degree in IT field or equivalent experience is preferred
Any certifications around the specific IAM tools utilized by Wyndham (SailPoint, Okta, Cyberak etc.) are a plus.
Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.
Able to work under pressure in time critical situations.
Process Skills:
Strong attention to detail in conducting analysis combined with an ability to accurately record full documentation in support of IAM processes.
Detailed knowledge of current regional and international best practices in the IAM arena.
Communication Skills:
Excellent written and verbal communication skills are required.
Ability to communicate effectively with business representatives in explaining impacts and strategies and where necessary, in layman's terms.
Fundamental understanding of Microsoft’s Active Directory structure including Organizational Units, User Accounts, Group Memberships, and access rights.
Strong knowledge of Single Sign-On and Authentication and Authorization Services such as SAML 2.0, OpenID, and Kerberos
Demonstrated ability to work under pressure, possess good written and oral communication skills, attention to detail, and be self-motivated
In depth knowledge of share, file, and folder permissions in Microsoft Windows
Strong knowledge in LDAP and Active Directory Services
Ability to analyze business processes to improve security assurance posture of the department.
Ability to work independently to achieve departmental objectives
Understanding of operating system level security and user access audit logging
Some experience with account management within Unix
General knowledge of Microsoft Exchange
Fundamental knowledge of SOX/PCI/PII regulations
This role will have supervisory responsibilities. As such, the individual must have a minimum of 3 years’ experience in the area of team/vendor management.
Seniority level Mid-Senior level
Employment type Full-time
Job function Hospitality and Security and Investigations
Referrals increase your chances of interviewing at Travel + Leisure Co. by 2x
Inferred from the description for this job
Medical insurance
Pension plan
Disability insurance
Student loan assistance
Child care support
Vision insurance
Paid maternity leave
Tuition assistance
Paid paternity leave
401(k)
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Orlando, FL .
#J-18808-Ljbffr
The primary function of the
Manager, Identity and Access Management (IAM) Operations
is to be responsible for the leading and managing the IAM operations, engineering, and governance teams. This would be primarily related, but not limited to, identity management in the SailPoint LifeCycle Manager, Okta product suite and Cyberark privilege access management. Additionally, this position will participate in managing the end-to-end Identity Management and access customer experience across the Travel + Leisure Co enterprise. This will include managing digital IDs for employees, contractors, and vendors across multiple domains and platforms to maintain compliance with regulatory governance.
How You'll Shine
Design, develop, document, analyze, test, and/or modify new software systems part of the IAM Toolset; including SailPoint LifeCycle Manager, Okta and Cyberark platforms.
Work with users and developers to analyze requirements of software applications to bring them into request process, IAM, and certification platform.
Assists project teams with the design and implementation of user access roles at the application and technology infrastructure levels as necessary.
Frequently exercise discretion and independent judgment whether system or access level changes meet regulatory and statutory compliance requirements.
Manage the IAM team through general troubleshooting of access related issues.
Contributes to Enterprise Information Security team effectiveness by assisting in the strategic direction of the IAM program.
Assists the Business and HR to determine employee or third party/vendor level of access and status (manually or via automated workflows).
Assist auditors as needed to ensure compliance. Participates in periodic compliance audits (i.e. access recertification) in conjunction with risk and compliance management capability for PCI, SOX, PII and BCP/DR related systems.
Participates remediation activities in response to access recertification, audit and/or assessment findings pertaining to inappropriate user access.
Perform regular maintenance of application data, documentation, and record keeping data.
The IAM Manager will perform their duties under minimal supervision, exercising autonomy to review and fulfill their duties within the scope of their position.
Responsible for the daily management, direction, and workload of the Wyndham Identity and Access Management personnel.
Organizes and tracks team projects.
Ensure department SLAs are met and reporting KPI to Management is performed on a regular basis.
Provides operational reporting by practice areas on support investment such as average queue depth, incident and request resolution times, and system capacity.
Manages relationships with external vendors for IAM functions.
Participates in the organization of after-hours maintenance efforts.
Develops and IAM policy and documentation standards across the organization.
What You'll Bring
Bachelor’s degree in IT field or equivalent experience is preferred
Any certifications around the specific IAM tools utilized by Wyndham (SailPoint, Okta, Cyberak etc.) are a plus.
Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.
Able to work under pressure in time critical situations.
Process Skills:
Strong attention to detail in conducting analysis combined with an ability to accurately record full documentation in support of IAM processes.
Detailed knowledge of current regional and international best practices in the IAM arena.
Communication Skills:
Excellent written and verbal communication skills are required.
Ability to communicate effectively with business representatives in explaining impacts and strategies and where necessary, in layman's terms.
Fundamental understanding of Microsoft’s Active Directory structure including Organizational Units, User Accounts, Group Memberships, and access rights.
Strong knowledge of Single Sign-On and Authentication and Authorization Services such as SAML 2.0, OpenID, and Kerberos
Demonstrated ability to work under pressure, possess good written and oral communication skills, attention to detail, and be self-motivated
In depth knowledge of share, file, and folder permissions in Microsoft Windows
Strong knowledge in LDAP and Active Directory Services
Ability to analyze business processes to improve security assurance posture of the department.
Ability to work independently to achieve departmental objectives
Understanding of operating system level security and user access audit logging
Some experience with account management within Unix
General knowledge of Microsoft Exchange
Fundamental knowledge of SOX/PCI/PII regulations
This role will have supervisory responsibilities. As such, the individual must have a minimum of 3 years’ experience in the area of team/vendor management.
Seniority level Mid-Senior level
Employment type Full-time
Job function Hospitality and Security and Investigations
Referrals increase your chances of interviewing at Travel + Leisure Co. by 2x
Inferred from the description for this job
Medical insurance
Pension plan
Disability insurance
Student loan assistance
Child care support
Vision insurance
Paid maternity leave
Tuition assistance
Paid paternity leave
401(k)
Get notified about new Operations Manager jobs in
Orlando, FL .
#J-18808-Ljbffr