Aspirion
Follow Up Representative - AR Management
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Follow Up Representative - AR Management
role at
Aspirion
For over two decades, Aspirion has delivered market‑leading revenue cycle services. We specialize in collecting challenging payments from third‑party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out‑of‑state Medicaid. We have a team of over 1,400 teammates who are dedicated to client excellence, aiming to consistently achieve the highest revenue yield in the shortest possible time. We are seeking an engaged and driven Follow‑Up Representative for our Zero Balance team. A successful representative will support a high‑volume, fast‑paced revenue cycle process by following up on accounts in a timely manner, navigating multiple payer portals, expressing critical thinking, and demonstrating high computer literacy.
Key Responsibilities
Completes appropriate actions needed for timely claims follow up and effective appeals submission including research, rebilling, adjustments, transfers to next responsible parties, and escalating payer issues to Leadership.
Corresponds professionally with third‑party commercial insurance payers to obtain information required for effective claims resolution.
Uses provided reference materials to troubleshoot claims issues and increase understanding of claims resolution techniques. Reference payer websites as needed.
Working knowledge of EOBs, EFTs, and ERAs, patient liabilities, and insurance or third‑party correspondences.
Completes assigned work queues or tasks within timeframes assigned by Leadership.
Communicates and collaborates well with other team members.
Assists other projects, teams and staff as needed or assigned.
Requirements
Ability to adapt within a high volume, fast paced revenue cycle team.
Ability to interpret EOBs, denials, and appeals.
Ability to efficiently call insurance payers.
Utilize websites and payer portals when applicable.
Express critical thinking in independent work.
Demonstrate high capabilities of computer literacy.
Must be adaptable and able to work with a diverse team and client base.
Work within deadlines while remaining flexible and organized.
Excellent communication, both written and verbal, and demonstrate listening skills.
Ability to learn within a 100% remote environment.
Secure working location with no interruptions during working hours.
High proficiency with standard office equipment and software such as Microsoft Office products, knowledge of Health Information Systems, 10‑key, multi‑line telephone.
Education And Experience
High school diploma or equivalent.
Minimum four years’ experience with billing and collections within the health care revenue cycle, including knowledge of HIPAA regulations, diagnosis codes, and procedural codes.
Hospital Billing and/or Professional Billing experience preferred.
Previous Work from Home experience preferred.
Benefits At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs. The US base pay range for this position starts at $15.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job‑related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered.
AAP/EEO Statement Equal Opportunity Employer/Drug‑Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug‑Free Workplace Policy in effect that is strictly adhered to. Please note that this position is contingent upon the successful completion of a pre‑employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace.
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Follow Up Representative - AR Management
role at
Aspirion
For over two decades, Aspirion has delivered market‑leading revenue cycle services. We specialize in collecting challenging payments from third‑party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out‑of‑state Medicaid. We have a team of over 1,400 teammates who are dedicated to client excellence, aiming to consistently achieve the highest revenue yield in the shortest possible time. We are seeking an engaged and driven Follow‑Up Representative for our Zero Balance team. A successful representative will support a high‑volume, fast‑paced revenue cycle process by following up on accounts in a timely manner, navigating multiple payer portals, expressing critical thinking, and demonstrating high computer literacy.
Key Responsibilities
Completes appropriate actions needed for timely claims follow up and effective appeals submission including research, rebilling, adjustments, transfers to next responsible parties, and escalating payer issues to Leadership.
Corresponds professionally with third‑party commercial insurance payers to obtain information required for effective claims resolution.
Uses provided reference materials to troubleshoot claims issues and increase understanding of claims resolution techniques. Reference payer websites as needed.
Working knowledge of EOBs, EFTs, and ERAs, patient liabilities, and insurance or third‑party correspondences.
Completes assigned work queues or tasks within timeframes assigned by Leadership.
Communicates and collaborates well with other team members.
Assists other projects, teams and staff as needed or assigned.
Requirements
Ability to adapt within a high volume, fast paced revenue cycle team.
Ability to interpret EOBs, denials, and appeals.
Ability to efficiently call insurance payers.
Utilize websites and payer portals when applicable.
Express critical thinking in independent work.
Demonstrate high capabilities of computer literacy.
Must be adaptable and able to work with a diverse team and client base.
Work within deadlines while remaining flexible and organized.
Excellent communication, both written and verbal, and demonstrate listening skills.
Ability to learn within a 100% remote environment.
Secure working location with no interruptions during working hours.
High proficiency with standard office equipment and software such as Microsoft Office products, knowledge of Health Information Systems, 10‑key, multi‑line telephone.
Education And Experience
High school diploma or equivalent.
Minimum four years’ experience with billing and collections within the health care revenue cycle, including knowledge of HIPAA regulations, diagnosis codes, and procedural codes.
Hospital Billing and/or Professional Billing experience preferred.
Previous Work from Home experience preferred.
Benefits At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs. The US base pay range for this position starts at $15.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job‑related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered.
AAP/EEO Statement Equal Opportunity Employer/Drug‑Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug‑Free Workplace Policy in effect that is strictly adhered to. Please note that this position is contingent upon the successful completion of a pre‑employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace.
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