KINDCARE PEDIATRIC CENTER
Benefits:
Employee discounts
Flexible schedule
Training & development
Benefits/Perks
Full-time / Part-time
Flexible Schedule - hours vary depending on Center Needs
Great work-life balance
Entry - Level Position
Ongoing training
Job Summary We are seeking a professional and detail-oriented, friendly and service-oriented Front Desk Representative to join our team at our medical spa. This role serves as the first point of contact for clients, ensuring a welcoming environment and a top-quality experience. Responsibilities include managing front desk operations, supporting client relations, maintaining organization and cleanliness, and assisting management with administrative tasks. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls, responds to emails, and schedule appointments
Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Process client payments and manage follow-up scheduling
Utilize scheduling software (GlossGenius or Vagaro preferred)
Monitor and update inventory; communicate low stock to management
Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal
Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures
Complete tasks assigned by the Administrative Coordinator or Manager in a timely and accurate manner
Qualifications
High school diploma or equivalent requiredTwo or more years of experience as a receptionist or similar role is preferred
Excellent communication skills and interpersonal skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred)
Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology
Excellent organizational skills with attention to detail
Excellent multi-tasking skills and manage time effectively in a fast-paced environment
Knowledge of esthetics/spa services (preferred)
Customer service experience (preferred)
Bilingual : English / Spanish (preferred)
Work Environment
Supportive and collaborative team culture
Professional spa/med spa setting with daily client interaction
Commitment to client satisfaction, organization, and efficiency
Employee discounts
Flexible schedule
Training & development
Benefits/Perks
Full-time / Part-time
Flexible Schedule - hours vary depending on Center Needs
Great work-life balance
Entry - Level Position
Ongoing training
Job Summary We are seeking a professional and detail-oriented, friendly and service-oriented Front Desk Representative to join our team at our medical spa. This role serves as the first point of contact for clients, ensuring a welcoming environment and a top-quality experience. Responsibilities include managing front desk operations, supporting client relations, maintaining organization and cleanliness, and assisting management with administrative tasks. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls, responds to emails, and schedule appointments
Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Process client payments and manage follow-up scheduling
Utilize scheduling software (GlossGenius or Vagaro preferred)
Monitor and update inventory; communicate low stock to management
Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal
Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures
Complete tasks assigned by the Administrative Coordinator or Manager in a timely and accurate manner
Qualifications
High school diploma or equivalent requiredTwo or more years of experience as a receptionist or similar role is preferred
Excellent communication skills and interpersonal skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred)
Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology
Excellent organizational skills with attention to detail
Excellent multi-tasking skills and manage time effectively in a fast-paced environment
Knowledge of esthetics/spa services (preferred)
Customer service experience (preferred)
Bilingual : English / Spanish (preferred)
Work Environment
Supportive and collaborative team culture
Professional spa/med spa setting with daily client interaction
Commitment to client satisfaction, organization, and efficiency