Robert Half
Robert Half is hiring: Office Assistant in Huntington Beach
Robert Half, Huntington Beach, CA, US
Description Job Summary Looking to kickstart or advance your career in the healthcare or enrollment industry? Our client is seeking a dedicated Enrollment Associate to assist with the enrollment process for new members. This individual will play a key role in ensuring a smooth and efficient onboarding experience for those joining the plan. If you're organized, detail-oriented, and thrive in a fast-paced environment, this role could be the perfect fit for you! Primary Responsibilities:
- Respond promptly to internal and external customer inquiries.
- Address and resolve enrollment-related issues or concerns via claims, call tracking, or email.
- Create, maintain, and update records in the eligibility transactional system.
- Enter enrollment applications into the company's database system with accuracy.
- Process and manage enrollments and dis-enrollments.
- Verify enrollment status with clients and resolve enrollment system rejections.
- Collaborate with colleagues to manage exceptions, ensuring proper enrollment processes.
- Conduct daily and monthly reconciliation of enrollment files.
- Verify the accuracy of entered data against source documents.
- Handle member eligibility change data and maintain enrollment database records.
- Perform other related responsibilities as needed.