Client Services Rep/Office Services Job at ManpowerGroup in Raleigh

Our client, a utility service provider, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting customer interactions and operational activities. The ideal candidate will demonstrate a positive attitude, excellent communication skills, and a service-oriented mindset, which will align successfully in the organization. **Job Title:** Customer Service Representative **Shift:** Monday through Friday 8:00am - 5:00pm **Answer, process, and direct customer calls efficiently and professionally + Understand billing policies and procedures to resolve customer inquiries + Interact with operations to issue various customer notices and updates + Perform data entry and processing of meter readings, service orders, and payments + Update and maintain accurate customer account information **Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Adobe Acrobat + Customer-focused approach with a positive attitude + Data entry experience and attention to detail + Knowledge of office management systems and procedures **Engage in meaningful work supporting community services + Develop valuable skills in customer service and operations + Be part of a reputable organization committed to diversity and inclusion + Health Insurance + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.