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Park Lawn Corporation

Park Lawn Corporation is hiring: Funeral Services Director in Appleton

Park Lawn Corporation, Appleton, WI, US

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Why Work for Wichmann Funeral Homes and Crematories? Service * Work with leading experts in the funeral and cemetery profession. Financial assistant programs encouraging employees through education and development in industry related subjects. * Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. * Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match. * Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team. * Employee Discounts on services, merchandise, and property to help our team members in their time of need. We value honesty, courage, integrity, ethical behavior and the development of personal growth. * We are rooted in the communities to provide a personal touch to every family we serve. * We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. The Funeral Director is accountable for performing a variety of tasks during the preparation, planning, and execution of the funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. Consults with client families or legal representative of the deceased to create services designed to meet their end-of-life memorialization expectations. * Ensures that client families are presented with all merchandising and service options available. * Obtains information needed to complete required documents such as obituaries, death certificates, burial permits, and insurance. * Coordinates all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service. * Utilizes systems to record merchandise selections, enter contracts, and complete necessary forms. * Places casket or remains in visitation area, setting up the area to comply with client family wishes, including adjusting light fixtures, and arrangement of flowers or plants. * Directs and ushers families and services attendees to and from the location of the funeral service. * Instructs and oversees work of Apprentice Funeral Directors on services and paperwork. * Customer Service Orientation. * Time Management. Valid and applicable state Funeral Director License; Ability to read, write, and speak English fluently. Bilingual is a plus. * High degree of overall computer proficiency. * Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). * Demonstrated willingness to participate in growing market share through active, personal participation in complimentary, community based organizations. * Ability to communicate effectively with internal and external customers, community leaders, and grieving client families. * Tactful and professional behavior when dealing with complaints or dissatisfaction with services or merchandise. * Ability to work independently with little or no supervision. The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. * Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. * Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, body lift, casket handling/transport devices, personal or company owned vehicle. * Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required. * Performance of this position's duties also requires power reaching, pushing, and pulling. * This position's duties require routine exposure to chemicals and/or blood borne pathogens. Exposure risk is considered: Overtime is sometimes necessary or required. Travel * This position may require up to 10 percent out of area and overnight travel. * Travel is primarily local occurring during the business day