People USA
Health Home Care Coordinator
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This range is provided by People USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $26.00/hr - $26.00/hr
Organization Details People USA – Non-Profit Peer Run Behavioral Health, Mental Health, Recovery, Wellness
Position: Westchester County Health Home Care Coordinator
Job Location: 10 School St., Yonkers NY 10701
Work Schedule: Monday through Friday – 8:30 AM to 4:30 PM (40 Hours Per Week)
Payrate: $26.44 per hour
Job Summary The Westchester County Care Coordinator will work with Medicaid-enrolled individuals, living with mental illness or multiple chronic conditions, to get connected to care and services in their local communities. By connecting high-risk Medicaid individuals to resources and supports, we aim to reduce duplicate services, reduce emergency department visits and inpatient admissions, and lower costs, thus improving the health and well‑being of lives throughout Westchester County. The population served has unmet mental health, addiction, or social determinant of health needs and does not typically engage with the traditional systems of care. The goal of the care coordinator will be to work collaboratively with the Yonkers Mobile Crisis Response Team (YMCRT) team in supporting individuals to identify goals and make connections to needed services.
Job Responsibilities
Assists participants with psychiatric diagnoses to participate in diverse, person-centered, self-directed services and meaningful activities that promote empowerment and robust recovery.
Collaborates with the YMCRT (Yonkers Mobile Crisis Response Team) to assist participants with connecting to appropriate community resources.
Maintains regular contact, outreach, curriculum development, group facilitation, counseling, mentoring, systems navigation, community oversight, and crisis support.
Provides Care Management outreach and engagement with eligible individuals in coordination with Hudson Valley Care Coalition.
Provides screenings and evaluations using trauma-informed, person-centered skills with the Hudson Valley Care Coalition’s service tools, along with individual advocacy, peer support, and systems navigation.
Educates participants on useful health & wellness topics, including but not limited to Peer/Self-help, smoking cessation, and advocacy.
Supports resources, recovery from mental health challenges, wellness & whole health (SAMHSA’s Eight Dimensions of Wellness), trauma & healing, and wellness planning & prevention.
Helps participants identify barriers to their recovery journeys or personal wellness, including access, quality of care, people’s rights, lack of basic needs, and stigma & discrimination.
Advocates for participants side-by-side to overcome identified barriers, ensuring their voices are heard and decisions are respected.
Builds peer-to-peer connections based on mutuality, empathy, and hope for recovery.
Assists participants to identify and accomplish whole health goals related to the Eight Dimensions of Wellness.
Directly connects participants to needed services through bridging/linking (not just referrals).
Develops and maintains positive working relationships with other provider agencies and local housing providers within the county and its surrounding environments.
Documents all meaningful interactions with participants in electronic records software and maintains hard copies for audit purposes.
Submits monthly reports in a timely manner and attends related meetings.
Aligns all behaviors with core values that promote trauma-informed care, customer engagement and satisfaction, mutuality & empathy, and a philosophical commitment that everyone can recover.
Main Job Duties
INDIVIDUAL ADVOCACY: Represent the rights and interests of individuals living with mental illness or trauma by removing barriers to their recovery and wellness.
PEER SUPPORT: Conduct peer support sessions (one-to-one or groups) that promote positive change and help individuals feel better.
SYSTEMS NAVIGATION: Directly support, assist, and guide individuals as they access community resources related to health, wellness, and quality of life.
DATA ENTRY: Use Foothold Care Management for documentation and billing requirements.
WHOLENESS & WELLNESS NEEDS ASSESSMENTS & INTEGRATION STRATEGIES: Assess clients’ needs, educate them on community-based resources, directly link them to those resources, and ensure integrated care.
CARE MANAGEMENT SERVICES: Address health care questions, manage stress, appointment reminders, medication and transportation support, housing assistance, and health insurance guidance.
OFFICE DUTIES: Maintain documentation, files, and databases; compile and submit program statistics and reports; attend supervisory meetings; participate in mandatory training; and perform other duties as needed.
Job Requirements & Qualifications
Deep understanding of the recovery process for people diagnosed with psychiatric disabilities and preference for applicants with personal experience as a mental health service recipient or in personal recovery.
Knowledge of ADA, mental health laws, social security programs, work incentives, entitlement programs, supported employment, federal/state/local services, laws, and systems related to individuals with disabilities.
Demonstrated ability to recognize the need for and facilitate connections between participants and services.
Knowledge of local, statewide, and national disability-related issues and community dynamics.
Excellent written and verbal presentation skills.
Ability to obtain NYS Peer Specialist Certification within 6 months of active employment.
Must have a valid and clean driver’s license.
Educational And Experience Requirements
(1) Master’s degree in a qualifying field and one (1) year of experience; OR (2) Bachelor’s degree in a qualifying field and two (2) years of experience; OR (3) Bachelor’s degree or higher in any field with either three (3) years of experience or two (2) years as a Health Home care manager serving the SMI or SED population; OR (4) Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience. Qualifying fields include social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services fields.
Experience includes providing direct services to people with serious mental illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; or linking such individuals to essential community services (medical, psychiatric, social, educational, legal, housing, financial).
Reports To Director of Care Coordination & Advocacy Services
Job Metadata
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industry: Mental Health Care
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This range is provided by People USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $26.00/hr - $26.00/hr
Organization Details People USA – Non-Profit Peer Run Behavioral Health, Mental Health, Recovery, Wellness
Position: Westchester County Health Home Care Coordinator
Job Location: 10 School St., Yonkers NY 10701
Work Schedule: Monday through Friday – 8:30 AM to 4:30 PM (40 Hours Per Week)
Payrate: $26.44 per hour
Job Summary The Westchester County Care Coordinator will work with Medicaid-enrolled individuals, living with mental illness or multiple chronic conditions, to get connected to care and services in their local communities. By connecting high-risk Medicaid individuals to resources and supports, we aim to reduce duplicate services, reduce emergency department visits and inpatient admissions, and lower costs, thus improving the health and well‑being of lives throughout Westchester County. The population served has unmet mental health, addiction, or social determinant of health needs and does not typically engage with the traditional systems of care. The goal of the care coordinator will be to work collaboratively with the Yonkers Mobile Crisis Response Team (YMCRT) team in supporting individuals to identify goals and make connections to needed services.
Job Responsibilities
Assists participants with psychiatric diagnoses to participate in diverse, person-centered, self-directed services and meaningful activities that promote empowerment and robust recovery.
Collaborates with the YMCRT (Yonkers Mobile Crisis Response Team) to assist participants with connecting to appropriate community resources.
Maintains regular contact, outreach, curriculum development, group facilitation, counseling, mentoring, systems navigation, community oversight, and crisis support.
Provides Care Management outreach and engagement with eligible individuals in coordination with Hudson Valley Care Coalition.
Provides screenings and evaluations using trauma-informed, person-centered skills with the Hudson Valley Care Coalition’s service tools, along with individual advocacy, peer support, and systems navigation.
Educates participants on useful health & wellness topics, including but not limited to Peer/Self-help, smoking cessation, and advocacy.
Supports resources, recovery from mental health challenges, wellness & whole health (SAMHSA’s Eight Dimensions of Wellness), trauma & healing, and wellness planning & prevention.
Helps participants identify barriers to their recovery journeys or personal wellness, including access, quality of care, people’s rights, lack of basic needs, and stigma & discrimination.
Advocates for participants side-by-side to overcome identified barriers, ensuring their voices are heard and decisions are respected.
Builds peer-to-peer connections based on mutuality, empathy, and hope for recovery.
Assists participants to identify and accomplish whole health goals related to the Eight Dimensions of Wellness.
Directly connects participants to needed services through bridging/linking (not just referrals).
Develops and maintains positive working relationships with other provider agencies and local housing providers within the county and its surrounding environments.
Documents all meaningful interactions with participants in electronic records software and maintains hard copies for audit purposes.
Submits monthly reports in a timely manner and attends related meetings.
Aligns all behaviors with core values that promote trauma-informed care, customer engagement and satisfaction, mutuality & empathy, and a philosophical commitment that everyone can recover.
Main Job Duties
INDIVIDUAL ADVOCACY: Represent the rights and interests of individuals living with mental illness or trauma by removing barriers to their recovery and wellness.
PEER SUPPORT: Conduct peer support sessions (one-to-one or groups) that promote positive change and help individuals feel better.
SYSTEMS NAVIGATION: Directly support, assist, and guide individuals as they access community resources related to health, wellness, and quality of life.
DATA ENTRY: Use Foothold Care Management for documentation and billing requirements.
WHOLENESS & WELLNESS NEEDS ASSESSMENTS & INTEGRATION STRATEGIES: Assess clients’ needs, educate them on community-based resources, directly link them to those resources, and ensure integrated care.
CARE MANAGEMENT SERVICES: Address health care questions, manage stress, appointment reminders, medication and transportation support, housing assistance, and health insurance guidance.
OFFICE DUTIES: Maintain documentation, files, and databases; compile and submit program statistics and reports; attend supervisory meetings; participate in mandatory training; and perform other duties as needed.
Job Requirements & Qualifications
Deep understanding of the recovery process for people diagnosed with psychiatric disabilities and preference for applicants with personal experience as a mental health service recipient or in personal recovery.
Knowledge of ADA, mental health laws, social security programs, work incentives, entitlement programs, supported employment, federal/state/local services, laws, and systems related to individuals with disabilities.
Demonstrated ability to recognize the need for and facilitate connections between participants and services.
Knowledge of local, statewide, and national disability-related issues and community dynamics.
Excellent written and verbal presentation skills.
Ability to obtain NYS Peer Specialist Certification within 6 months of active employment.
Must have a valid and clean driver’s license.
Educational And Experience Requirements
(1) Master’s degree in a qualifying field and one (1) year of experience; OR (2) Bachelor’s degree in a qualifying field and two (2) years of experience; OR (3) Bachelor’s degree or higher in any field with either three (3) years of experience or two (2) years as a Health Home care manager serving the SMI or SED population; OR (4) Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience. Qualifying fields include social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services fields.
Experience includes providing direct services to people with serious mental illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; or linking such individuals to essential community services (medical, psychiatric, social, educational, legal, housing, financial).
Reports To Director of Care Coordination & Advocacy Services
Job Metadata
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industry: Mental Health Care
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