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The Salvation Army Southern California

Case Manager

The Salvation Army Southern California, Sacramento, California, United States, 95828

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Mission Statement The Salvation Army is an international movement that is an evangelical part of the universal Christian Church. Its message is based on the Bible, and its ministry is motivated by the love for God. The mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Overview The purpose of this position is to case manage shelter residents requiring assistance of The Salvation Army by performing the following duties.

Essential Duties and Responsibilities

Interview clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine the nature and degree of the problem.

Secure information such as medical, psychological, and social factors contributing to the client’s situation, evaluating these and the client’s capacities.

Advise clients individually or in small groups regarding plans for meeting needs, and aid clients to mobilize inner capacities and environmental resources to improve social functioning.

Help clients modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and their part in creating them.

Refer clients to community resources and other organizations.

Compile records and prepare reports.

Review the service plan and perform follow‑up to determine the quantity and quality of services provided and the client’s case status.

Access and record client and community resource information.

Enter intake, case‑management notes, and other services into Bridges & Others software.

Create and maintain client files up to date, ready for monitoring and audits.

Knowledge, Skills, Abilities, and Other Qualifications

AA Degree or two‑to‑four years of related experience and/or training; or equivalent education and experience.

Familiarity with the social service aspects of The Salvation Army.

Reliable transportation and a valid California Class C driver’s license; ability to drive a Salvation Army vehicle.

Minimum age of 21 years.

Completion of the Salvation Army vehicle course training.

Physical Requirements

Ability to operate a telephone.

Ability to lift up to 25 lbs.

Ability to operate a computer.

Ability to process written, visual, and/or verbal information.

Ability to operate basic office equipment and tools (PC, fax machine, telephone, calculator, copier, printer).

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Industries Non‑profit Organizations

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