MyMichigan Health
Summary
This position performs routine patrols, writes incident reports, and responds to non‑emergency and emergency calls throughout the entire campus and as requested by security supervision.
Responsibilities
Escorts patients to In Patient Mental Health or other areas of the facility as requested by staff (e.g., doctor, nurse).
Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.
Assists with helicopter flight operations.
Responds to hospital emergency overhead pages as determined by security dispatch.
Monitors and pages all fire codes as received on the fire monitor system located in security dispatch.
Monitors and reports alarms received on alarm panels (S & D, generator, HVAC, Medical Air Gases).
Answers all calls for assistance received on the security emergency phone line or facilities help line.
Creates maintenance work orders for all calls received on the facilities help line.
Enters information from maintenance job logs and work orders into the TMS application.
Monitors the CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
Conducts continuous random patrols using vehicle, bicycle, or foot.
Secures and unlocks doors as prescribed by policies or at the direction of the Security Manager and Supervisor.
Notifies the Security Manager and/or Supervisor via chain of command for any major incident affecting facility property.
Enforces parking policy and responds to all calls from the public, hospital staff, and the security dispatcher.
Responds to all panic alarms located throughout the facility.
Ensures contractors working above the ceiling or after removing a ceiling tile have a yellow copy of the “Above Ceiling Access Permit.”
Writes reports as required by policies and follows all departmental and hospital procedures.
Uses Microsoft Windows software competently.
May participate in further learning opportunities offered by MyMichigan Health.
Performs all other duties as assigned.
Certifications and Licensures
TEAM ADVANCED - Techniques for Effective Aggression Management
DRIVERSLIC – Driver’s License
Basic Life Support (BLS) – Required Equivalent Experience within 3 months of hire or transfer.
Required Equivalent Experience – Within 6 months of hire or transfer (employees in the position on or before 12/31/2023 have 24 months to complete).
Required Experience, Training, and Skills
Interpersonal skills needed to communicate successfully with individuals and groups.
Ability to interact with people at all levels to communicate information clearly and understandably.
If driving a company vehicle, must be eligible under the hospital insurance guidelines.
Mandatory Occupational Safety and Health Administration (OSHA) training completed annually according to the Exposure Control Plan.
Physical / Mental Requirements and Typical Working Conditions Exposure to stressful situations, including public contact, trauma, grief, and death.
Able to wear personal protective equipment, including latex, or suitable substitutes, and to move freely around the facility. Must meet hearing and vision standards. Frequently required to sit, stand, or walk for long periods with occasional stooping, kneeling, or crouching. May be exposed to blood‑borne pathogens and other infectious materials; compliance with blood‑borne pathogen and TB testing is required.
Ability to handle multiple tasks, work independently, maintain regular attendance, stay awake, and perform repetitive handling and reach tasks. Physical demand level: Light; occasional lifting or carrying of 10‑20 lbs.
Employment type Part‑time
Job function Other, Information Technology, and Management
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Responsibilities
Escorts patients to In Patient Mental Health or other areas of the facility as requested by staff (e.g., doctor, nurse).
Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.
Assists with helicopter flight operations.
Responds to hospital emergency overhead pages as determined by security dispatch.
Monitors and pages all fire codes as received on the fire monitor system located in security dispatch.
Monitors and reports alarms received on alarm panels (S & D, generator, HVAC, Medical Air Gases).
Answers all calls for assistance received on the security emergency phone line or facilities help line.
Creates maintenance work orders for all calls received on the facilities help line.
Enters information from maintenance job logs and work orders into the TMS application.
Monitors the CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
Conducts continuous random patrols using vehicle, bicycle, or foot.
Secures and unlocks doors as prescribed by policies or at the direction of the Security Manager and Supervisor.
Notifies the Security Manager and/or Supervisor via chain of command for any major incident affecting facility property.
Enforces parking policy and responds to all calls from the public, hospital staff, and the security dispatcher.
Responds to all panic alarms located throughout the facility.
Ensures contractors working above the ceiling or after removing a ceiling tile have a yellow copy of the “Above Ceiling Access Permit.”
Writes reports as required by policies and follows all departmental and hospital procedures.
Uses Microsoft Windows software competently.
May participate in further learning opportunities offered by MyMichigan Health.
Performs all other duties as assigned.
Certifications and Licensures
TEAM ADVANCED - Techniques for Effective Aggression Management
DRIVERSLIC – Driver’s License
Basic Life Support (BLS) – Required Equivalent Experience within 3 months of hire or transfer.
Required Equivalent Experience – Within 6 months of hire or transfer (employees in the position on or before 12/31/2023 have 24 months to complete).
Required Experience, Training, and Skills
Interpersonal skills needed to communicate successfully with individuals and groups.
Ability to interact with people at all levels to communicate information clearly and understandably.
If driving a company vehicle, must be eligible under the hospital insurance guidelines.
Mandatory Occupational Safety and Health Administration (OSHA) training completed annually according to the Exposure Control Plan.
Physical / Mental Requirements and Typical Working Conditions Exposure to stressful situations, including public contact, trauma, grief, and death.
Able to wear personal protective equipment, including latex, or suitable substitutes, and to move freely around the facility. Must meet hearing and vision standards. Frequently required to sit, stand, or walk for long periods with occasional stooping, kneeling, or crouching. May be exposed to blood‑borne pathogens and other infectious materials; compliance with blood‑borne pathogen and TB testing is required.
Ability to handle multiple tasks, work independently, maintain regular attendance, stay awake, and perform repetitive handling and reach tasks. Physical demand level: Light; occasional lifting or carrying of 10‑20 lbs.
Employment type Part‑time
Job function Other, Information Technology, and Management
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