Limelight Hotels
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Company Description
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, creating a sense of place and a point of view. Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028). For more information, visit
www.limelighthotels.com
or follow @limelighthotel on X, Instagram or Facebook. Job Description
Position Summary : The Front Desk Supervisor oversees daily operations at the hotel's front desk, ensuring exceptional guest service, smooth check‑in/check‑out processes, and efficient team performance. They assist in training staff, resolving guest concerns, and maintaining compliance with hotel policies to enhance the overall guest experience. This position reports to the Front Office Manager. Job Posting Deadline
Applications for this position will be accepted until October 26, 2025. Essential Job Functions / Key Job Responsibilities
Supervise front desk operations to ensure a seamless guest experience Train, mentor, and support front desk staff in service standards and procedures Assist with check‑in, check‑out, and reservation management Handle guest inquiries, complaints, and special requests promptly and professionally Monitor and ensure compliance with hotel policies and brand standards Coordinate with housekeeping, maintenance, and other departments for guest needs Balance daily transactions, process payments, and manage billing issues Prepare shift reports and communicate key information to management Maintain a welcoming and professional lobby atmosphere Support emergency procedures and ensure guest safety protocols are followed Perform additional duties as assigned by hotel management Qualifications
High School Diploma or equivalent required; College degree in related field preferred 1 year of management experience preferred; 3 years of front desk experience preferred Strong leadership and team supervision skills Excellent customer service and conflict resolution abilities Proficiency in hotel property management systems (PMS) and reservation software Strong verbal and written communication skills Ability to multitask and remain calm under pressure Knowledge of hotel policies, procedures, and hospitality standards Problem‐solving skills with a proactive approach to guest and operational issues Basic accounting and cash‑handling experience Strong attention to detail and organizational skills Ability to train, mentor, and motivate team members Familiarity with local attractions, services, and hotel amenities Ability to work flexible schedules, including nights, weekends, and holidays Professional appearance and demeanor Strong time management skills and ability to prioritize tasks Ability to maintain confidentiality and handle sensitive guest information Work Environment & Physical Demands
Ability to stand, walk, or be on your feet for extended periods of time; kneeling and bending may be required. Regularly work indoors with no adverse conditions. Must be able to occasionally lift, push, or pull up to 50 lbs. individually or with assistance. Job Benefits
Health, Dental and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs Paid Leave Programs 401(k) Savings Plan Employee Ski Pass and Dependent Ski Passes Other company perks Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. We encourage diverse points of view and foster an environment where employees feel respected, valued and empowered. Aspen One participates in E‑Verify.
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Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, creating a sense of place and a point of view. Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028). For more information, visit
www.limelighthotels.com
or follow @limelighthotel on X, Instagram or Facebook. Job Description
Position Summary : The Front Desk Supervisor oversees daily operations at the hotel's front desk, ensuring exceptional guest service, smooth check‑in/check‑out processes, and efficient team performance. They assist in training staff, resolving guest concerns, and maintaining compliance with hotel policies to enhance the overall guest experience. This position reports to the Front Office Manager. Job Posting Deadline
Applications for this position will be accepted until October 26, 2025. Essential Job Functions / Key Job Responsibilities
Supervise front desk operations to ensure a seamless guest experience Train, mentor, and support front desk staff in service standards and procedures Assist with check‑in, check‑out, and reservation management Handle guest inquiries, complaints, and special requests promptly and professionally Monitor and ensure compliance with hotel policies and brand standards Coordinate with housekeeping, maintenance, and other departments for guest needs Balance daily transactions, process payments, and manage billing issues Prepare shift reports and communicate key information to management Maintain a welcoming and professional lobby atmosphere Support emergency procedures and ensure guest safety protocols are followed Perform additional duties as assigned by hotel management Qualifications
High School Diploma or equivalent required; College degree in related field preferred 1 year of management experience preferred; 3 years of front desk experience preferred Strong leadership and team supervision skills Excellent customer service and conflict resolution abilities Proficiency in hotel property management systems (PMS) and reservation software Strong verbal and written communication skills Ability to multitask and remain calm under pressure Knowledge of hotel policies, procedures, and hospitality standards Problem‐solving skills with a proactive approach to guest and operational issues Basic accounting and cash‑handling experience Strong attention to detail and organizational skills Ability to train, mentor, and motivate team members Familiarity with local attractions, services, and hotel amenities Ability to work flexible schedules, including nights, weekends, and holidays Professional appearance and demeanor Strong time management skills and ability to prioritize tasks Ability to maintain confidentiality and handle sensitive guest information Work Environment & Physical Demands
Ability to stand, walk, or be on your feet for extended periods of time; kneeling and bending may be required. Regularly work indoors with no adverse conditions. Must be able to occasionally lift, push, or pull up to 50 lbs. individually or with assistance. Job Benefits
Health, Dental and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs Paid Leave Programs 401(k) Savings Plan Employee Ski Pass and Dependent Ski Passes Other company perks Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. We encourage diverse points of view and foster an environment where employees feel respected, valued and empowered. Aspen One participates in E‑Verify.
#J-18808-Ljbffr