The Center for Alternative Sentencing and Employment Services (CASES)
Outreach & Engagement Specialist
The Center for Alternative Sentencing and Employment Services (CASES), New York, New York, us, 10261
Job Title
Outreach Engagement Specialist
Job Summary CASES is looking for an Outreach and Engagement Specialist to become part of the Supervised Release Program (SRP) team. The ideal Outreach Engagement Specialist will develop and implement strategies to establish relationships with a variety of communities, organizations, and stakeholders. The objective of the Outreach and Engagement Specialist is to promote the mission, programs, and services of our organization, and to cultivate collaborations and partnerships that further our objectives.
Participants in the Supervised Release Program hail from a variety of backgrounds, encompassing youth, young adults, individuals with substance use disorders, and those facing homelessness. Participants in the Supervised Release have not been convicted of a crime and are not required to undergo treatment. The Outreach Engagement Specialist role is vital in skillfully motivating and empowering them to leverage their strengths and enact positive life changes, all while adhering to court mandates. The pretrial supervision period typically lasts 5–6 months, helping participants establish personal goals and access services that lead to significant life improvements, fulfilling court requirements and preventing further detention.
This position will not always take place in a traditional office setting. Staff will be required to conduct in-person outreach and engage with participants directly in community settings.
Base Pay Range $50,393.00 – $55,167.00 per year (non‑certified – certified)
Location 151 Lawrence Street, 4th Floor, NY 11201
Shift Hours Full‑time, Monday through Friday from 9:00 am to 5:00 pm.
Workplace Flexibility Hybrid, 1 remote day per week after demonstrating full understanding of the job.
What You Will Be Doing
Assist in bolstering supervision and case management efforts by working alongside pretrial clinical coordinators and case managers.
Provide services directly within community settings—such as participant homes, shelters, streets, provider locations, courthouses, and other local venues—through both planned and impromptu outreach/engagement visits to address issues concerning the participant.
Actively foster engaging relationships with individuals at risk of poor engagement and compliance in pretrial supervision by collaborating with community members to meet both formal and informal needs.
Carry out outreach independently and alongside pretrial staff to identify participants and establish trustful relationships that encourage compliance with pretrial supervision release conditions.
Promptly address requests from designated Case Coordinators to carry out community outreach visits for participants who have missed appointments, in order to offer reengagement support.
Be an active resource, meeting participants within the community to address their needs.
Engage in networking with key stakeholders, including both formal and informal entities, to bolster the success of community outreach efforts.
Act as an advocate and liaison for participants, providing direct in‑person support while navigating social services.
Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions (e.g., liquid spill in hallway) to the appropriate facilities staff member or supervisor.
What We Are Looking For
High School Diploma or equivalent (required).
1–2 years of community outreach experience working on street outreach, mobile treatment or crisis response teams with a forensic population; experience with individuals who have serious mental illness, co‑occurring mental health and substance use disorders, and/or are involved in the criminal legal system.
People with lived experience in the criminal legal system are strongly encouraged to apply.
Comfortable and experienced working in various NYC neighborhoods and outdoors for most of the workday regardless of weather conditions.
Preferred Qualifications
Possess a NYS Driver’s license.
Fluency in Spanish (strongly preferred).
Employee Benefits
Medical, Dental, and Vision coverage.
Vacation and Paid Time Off – starting at 25 days.
12 Paid Holidays per year.
Retirement 403(b) with competitive matching up to 6%.
Employee Referral Program.
Equal Opportunity Employer CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
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Job Summary CASES is looking for an Outreach and Engagement Specialist to become part of the Supervised Release Program (SRP) team. The ideal Outreach Engagement Specialist will develop and implement strategies to establish relationships with a variety of communities, organizations, and stakeholders. The objective of the Outreach and Engagement Specialist is to promote the mission, programs, and services of our organization, and to cultivate collaborations and partnerships that further our objectives.
Participants in the Supervised Release Program hail from a variety of backgrounds, encompassing youth, young adults, individuals with substance use disorders, and those facing homelessness. Participants in the Supervised Release have not been convicted of a crime and are not required to undergo treatment. The Outreach Engagement Specialist role is vital in skillfully motivating and empowering them to leverage their strengths and enact positive life changes, all while adhering to court mandates. The pretrial supervision period typically lasts 5–6 months, helping participants establish personal goals and access services that lead to significant life improvements, fulfilling court requirements and preventing further detention.
This position will not always take place in a traditional office setting. Staff will be required to conduct in-person outreach and engage with participants directly in community settings.
Base Pay Range $50,393.00 – $55,167.00 per year (non‑certified – certified)
Location 151 Lawrence Street, 4th Floor, NY 11201
Shift Hours Full‑time, Monday through Friday from 9:00 am to 5:00 pm.
Workplace Flexibility Hybrid, 1 remote day per week after demonstrating full understanding of the job.
What You Will Be Doing
Assist in bolstering supervision and case management efforts by working alongside pretrial clinical coordinators and case managers.
Provide services directly within community settings—such as participant homes, shelters, streets, provider locations, courthouses, and other local venues—through both planned and impromptu outreach/engagement visits to address issues concerning the participant.
Actively foster engaging relationships with individuals at risk of poor engagement and compliance in pretrial supervision by collaborating with community members to meet both formal and informal needs.
Carry out outreach independently and alongside pretrial staff to identify participants and establish trustful relationships that encourage compliance with pretrial supervision release conditions.
Promptly address requests from designated Case Coordinators to carry out community outreach visits for participants who have missed appointments, in order to offer reengagement support.
Be an active resource, meeting participants within the community to address their needs.
Engage in networking with key stakeholders, including both formal and informal entities, to bolster the success of community outreach efforts.
Act as an advocate and liaison for participants, providing direct in‑person support while navigating social services.
Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions (e.g., liquid spill in hallway) to the appropriate facilities staff member or supervisor.
What We Are Looking For
High School Diploma or equivalent (required).
1–2 years of community outreach experience working on street outreach, mobile treatment or crisis response teams with a forensic population; experience with individuals who have serious mental illness, co‑occurring mental health and substance use disorders, and/or are involved in the criminal legal system.
People with lived experience in the criminal legal system are strongly encouraged to apply.
Comfortable and experienced working in various NYC neighborhoods and outdoors for most of the workday regardless of weather conditions.
Preferred Qualifications
Possess a NYS Driver’s license.
Fluency in Spanish (strongly preferred).
Employee Benefits
Medical, Dental, and Vision coverage.
Vacation and Paid Time Off – starting at 25 days.
12 Paid Holidays per year.
Retirement 403(b) with competitive matching up to 6%.
Employee Referral Program.
Equal Opportunity Employer CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
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