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City of Lakeland, Civil Service

Cyber Security Manager - Water Utilities

City of Lakeland, Civil Service, Florida, New York, United States

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This is a highly technical supervisory position responsible for planning, organizing, and supervising the designing, testing, scheduling, and implementation of advanced cyber security, computer control systems, and reporting for public water and wastewater systems. This position oversees cyber security protocols for water and wastewater control systems, data storage, and report generation. This position may supervise staff related to cyber security and technology. Work requires the supervision of and cooperation with consultants, vendors, engineering, and technical personnel. Assignments are received in broad outlines and require independently organizing work, formulating technical policies within assigned specialties, and monitoring work to ensure the efficient and effective operation of the group. An employee in this position is responsible for preparing the budget for their section and setting priorities in accordance with the strategic plan. Work is evaluated by an administrative supervisor for overall effectiveness and attainment of objectives within the assigned function.

Please note this posting is

Continuous

and can close at ANY TIME WITHOUT NOTICE.

Performs supervisory responsibilities to include selecting, developing/training, assigning, and monitoring work, performance management (establishing clear expectations, goals, and performance standards; coaching: providing timely feedback: conducting performance reviews, addressing performance/safety issues); recognizing and rewarding performance, and issue resolution with the workgroup, in accordance with policies and procedures.

Serves as the technical supervisor for modifying and maintaining cyber security, computer control systems, and programs, and assigning work activities to the appropriate staff.

Writes, implements, directs, and maintains new policies and procedures for the Water Utilities Cyber Security Program.

Reviews, identifies deficiencies and vulnerabilities, makes recommendations for corrections, and maintains the Water Utilities' communication network and systems for cyber security reliability.

Oversees the SMART Meter program, ensuring the proper operation and adherence to procedures for data collection and billing systems.

Tests, evaluates, and implements new technologies related to water and wastewater treatment and delivery systems.

Ensures personnel receive required technical and safety-related training.

Provides Project Management duties for projects related to Cyber Security and Technology.

Develops, tests, and implements new control system schemes and technologies for water and wastewater treatment systems.

Coordinates assigned functions and activities for this section by maintaining proper communications with other departments, divisions, workgroups, and outside agencies.

Provides technical guidance for work assigned and delegates responsibility to lead technicians and analysts.

Directs work planning and scheduling, including manpower forecasting and budgeting requirements.

Develops standards to be used by the section and supervises the establishment of equipment operation standards and ratings.

Ensures all projects and work orders are completed within the planned schedule and budget.

Ensures proper records are maintained in accordance with department standards.

Participates in design and analysis as needed.

Acts as liaison between the Water Utilities Department and the City of Lakeland IT Department.

May lead other divisions and City departments on cross-departmental projects and studies.

Acts as a representative/liaison with other utility and industry organizations involved in projects and studies.

May be required to participate in and/or facilitate training to support departmental or City initiatives and requirements.

May be required to work alternate hours as necessary for the efficient operation of the department.

Position designated as Mission Critical by Department Director.

Additional Functions

Ensures that the Cyber Security/Technology Group maintains current knowledge of developing technologies related to cyber security, water and wastewater SCADA, and lift station control systems, and maintains the technical skills required to implement those systems cost-effectively.

Performs related work as required.

Special Requirements

Must possess and maintain City driving privileges/valid driver's license.

Must possess and maintain a valid contact phone number.

May be required to attend meetings at locations other than the primary work location.

Required Documents

Copy of recognized cyber security certification, such as GIAC Response and Industrial Defense Certification, or completion of equivalent cyber security certification or training.

Applicants for the position of Cyber Security Manager – Water Utilities are required to submit a copy of ALL required documents with the employment application. Applicants will not be eligible for employment until ALL required documents have been submitted to CIVIL SERVICE or uploaded with the application.

Knowledge

Knowledge of financial policies and procedures for controlling the budget.

Knowledge of hardware associated with Water and Wastewater Control Systems, such as HMI, data servers, PLCs, Delta V, and network switches.

Extensive knowledge of Cyber security, Water and Wastewater Control Systems, network/communication systems, and computer software systems.

Knowledge of cyber security requirements as found in the Safe Drinking Water Act – Section 1433 and America's Water Infrastructure Act – Section 2013.

Extensive knowledge of troubleshooting advanced computer control systems.

Knowledge of communication infrastructure and systems, including network switches, fiber optics, and radio communication.

Extensive knowledge of project expenditures and budgetary cost controls.

Skills

Extensive skill in the use of engineering, mathematical references and tables, charts, and computer equipment required for the assigned work.

Extensive skill in evaluating the cost-benefit of modifications and designs.

Abilities

Ability to establish and maintain effective working relationships with supervisors, co-workers, subordinates, consultants, other utilities, other City employees and departments, and the public.

Ability to understand, follow, and/or transmit complex oral and written instructions.

Ability to be a self-starter, self-motivated, detail-oriented, a team player, and to be able to carry out assignments independently.

Ability to direct others in the management of multiple projects simultaneously and proficiently, while maintaining schedule flexibility as needed.

Ability to plan and direct the work of analysts and technicians.

Ability to direct project development.

Ability and commitment to create and support a safe work environment.

Ability and commitment to perform work safely and to promptly report unsafe practices or conditions to the appropriate supervisor.

Ability and commitment to perform work that supports and advances the department's vision, mission, values, and goals.

Working Environment/Physical Requirements

The job requires a combination of sedentary and active work, involving walking or standing at times, exerting up to 10 pounds of force regularly, and performing routine keyboard operations, as well as operating City general-purpose vehicles (automobiles or pickup trucks).

The job duties may be performed in an office environment, while other duties may require fieldwork at various outdoor job sites.

The job occasionally exposes workers to hazardous conditions, including electrical, mechanical, or chemical hazards, as well as exposure to extreme noise levels, dust, pollen, bright or dim lights, extreme temperatures, wet or humid conditions, fumes, noxious odors, and heights.

The job requires normal visual acuity, field of vision, hearing, speaking, color perception, depth perception, texture perception, and sense of smell.

All City of Lakeland positions are subject to testing (e.g., written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e‑mail and telephone messages regularly, including “junk” folders. Test times and locations to be announced.

The City of Lakeland is a drug‑free workplace. This position is considered a mandatory testing position, which is subject to pre‑employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre‑employment drug test in accordance with Florida Statute 440.102.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE.

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