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Brooklyn Community Services

Crisis Intervention Specialist

Brooklyn Community Services, New York, New York, us, 10261

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Crisis Intervention Specialist

– Brooklyn Community Services

Position:

Crisis Intervention Specialist Location:

Cortelyou Rd Supportive Housing Program Hours:

Full Time - 35 hrs per week. Ability to work until 8 pm, twice a week and rotating weekends. Salary:

$60,000–$70,000 Reports to:

Assistant Program Director

Position Summary Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self‑sufficiency in adults. With programs in 40 locations, BCS serves more than 20,000 individuals a year. 1921 Cortelyou is a 46‑unit supportive housing program located in Flatbush, Brooklyn. The program specifically serves young adults 18‑25 years old with serious and persistent mental illness and a chronic history of being unhoused. Most of the young adults living at 1921 Cortelyou are members of the LGBTQ+ community. The program offers a safe and affirming living environment and supportive services to help our young adults move toward long‑term stability. This program is under the NY/NY 15 population C agreement and funding is being provided through the Department of Health and Mental Hygiene.

The crisis intervention specialist will respond to situations where stress, depression, or any other mental health issue may create a personal crisis including, but not limited to, suicidal thoughts, emotional trauma, serious mental illness, anxiety, housing crisis. The specialist models the best practices of hospitality and positive culture and works enthusiastically as part of a team.

Responsibilities

Conduct routine behavioral risk assessments and safety plans

De‑escalate high‑risk behaviors that may be creating an unsafe environment for a client or others around them

Provide guidance to clients in dealing with housing‑related issues

Recommend appropriate person‑centered intervention strategies

Provide routine follow‑up

Provide supportive counseling and motivational interviewing on a short‑term basis

Provide crisis management support as necessary

Facilitate one‑on‑one sessions and groups

Participate in clinical team meetings

Make referrals for clients and linkages

Complete psychosocial assessments for 2010e applications

Create wellness self‑management services plans

Serve as an advocate and liaison for persons in crisis

Complete documentation in a timely manner in Apricot database

Participate in emergency on‑call rotation with Program Director and Assistant Program Director

Follow‑up on hospital admissions and discharges

Attend staff meetings and trainings as required by Assistant Program Director

Other tasks as may be required

Qualifications Required

Master's in counseling, psychology, public administration or mental health required; MSW/LMSW preferred

Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at‑risk populations. Experience with the LGBTQIA+ community strongly preferred

Strong communication and organizational skills; great attention to detail

Proven ability to work with a range of people from diverse backgrounds and circumstances

Maintain client and staff confidentiality

Comfortable providing services in BCS office and tenant’s apartments

Computer literacy (Microsoft Word, Excel, Gmail, etc.)

Ability to work until 8 pm, twice a week and rotating weekends

Previous work experience in a social service agency or non‑profit organization

Interest in working with underserved populations

Familiarity with electronic data records systems

Bilingual in Spanish preferred

Must undergo pre‑employment screenings such as the criminal background check required by OMH

Equal Opportunity BCS is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Members of the LGBTQIA+ community are strongly encouraged to apply.

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