ServiceNow
Staff FullStack Engineer FinOps BI Platform
ServiceNow, Pleasanton, California, United States, 94566
Overview
Role: Staff Full-Stack Engineer for the Public Cloud Analytics & FinOps Engineering Platform. We are building a modern data platform powering analytics to support ServiceNow's Cloud and AI growth. You will design, implement, and deliver core features for a multi-cloud and private cloud cost governance platform. Your primary focus will be on the BI platform layer, collaborating with data engineering teams and working hands-on with tools like Trino, dbt, Iceberg, and Lightdash to build robust, scalable features for cloud financial management at enterprise scale. This is a full-time, hybrid position where you will contribute to cross-functional teams building the future of FinOps at ServiceNow. What you get to do in this role: Feature Development: Design and implement FinOps-specific visualizations, dashboards, and integrations with production-ready quality BI Platform Implementation: Build and enhance the business intelligence layer using Lightdash, focusing on cloud cost analytics and governance visualizations Data Integration: Collaborate with data engineering teams working on Trino, dbt, and Iceberg to ensure seamless integration with the BI layer Code Quality: Master the Lightdash monorepo, contribute high-quality code following best practices, and write comprehensive tests Cross-functional Collaboration: Work closely with data modeling, ingestion, and query optimization teams to deliver cohesive solutions Technical Excellence: Participate in code reviews, contribute to technical documentation, and help establish development workflows Qualifications
To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Frontend Expertise (Primary Focus) React 19 with modern hooks and patterns TypeScript with strong type system knowledge Mantine v8 UI component library with Emotion CSS-in-JS styling Vite build system with TanStack Query for server state management Monaco Editor integration for code editing experiences Backend Proficiency Node.js with Express.js framework PostgreSQL with Knex.js for database operations and migrations TSOA for OpenAPI specification and authentication patterns Development Tools & Practices Monorepo experience: pnpm workspaces with TypeScript project references Testing: Jest testing framework Docker containerization and deployment Git workflows including fork management Data & Analytics (Important) SQL query writing and basic optimization Business Intelligence tools and visualization best practices Data visualization libraries (ECharts, D3, or similar) dbt concepts and workflows (nice to have) Cloud platforms - experience with at least one (AWS, Azure, or GCP) FinOps principles and cloud cost management concepts (nice to have) Must-Have 8+ years full-stack development experience with a Bachelor\'s degree; or 6 years and a Master\'s degree; or a PhD with 3 years experience; or equivalent experience. Expert Level React and TypeScript skills Production experience with modern frontend frameworks and tooling Experience with data visualization libraries Proven ability to work with existing codebases and contribute quality code Strong collaboration and communication skills Preferred Monorepo architecture experience Business intelligence or analytics platform development Open source contribution experience FinOps or cloud cost management exposure Performance optimization in React applications Experience with modern data stack technologies (Trino, dbt, Iceberg) What You\'ll Work On
Immediate Priorities (First 2 Months) Deep dive into Lightdash codebase architecture and development patterns Understand the data platform architecture and integration points Set up local development environment and establish personal workflows Contribute to FinOps dashboard and visualization features Participate in code reviews and team development practices Technical Environment BI Platform: Lightdash (React-based open source BI tool) Monorepo: pnpm workspaces with TypeScript project references Frontend: React 19, Mantine v8, Vite, TanStack Query Backend: Node.js, Express, PostgreSQL, Knex.js Data Stack: Trino (query engine), dbt (data modeling), Apache Iceberg (table format) Cloud Platforms: Multi-cloud environment (AWS, Azure, GCP) and private cloud Testing: Jest, Cypress E2E testing Deployment: Docker containers with CI/CD pipelines Code Quality: ESLint, TypeScript strict mode, automated testing Team & Culture Join an early-stage team building ServiceNow\'s FinOps BI platform in a hybrid work environment Open source mindset with emphasis on code quality and best practices Direct contribution to a high-visibility platform supporting ServiceNow\'s cloud cost governance Collaborative environment working with data engineering, platform engineering, and FinOps stakeholders Learning-focused culture with opportunities to work with cutting-edge technologies Success Metrics Month 1: Successfully set up development environment, understand codebase architecture, and complete first contribution Month 2: Deliver FinOps visualization or dashboard feature independently Month 3: Consistently deliver high-quality features, actively participate in code reviews, and contribute to platform improvements Growth Opportunities Early Stage Impact: Join a platform in its early stages and influence technical decisions as it evolves Technical Growth: Build expertise in FinOps, business intelligence, and modern data platforms Open Source Contribution: Opportunity to contribute to Lightdash and other open source projects Career Development: Work with experienced engineers and grow your skills in enterprise-scale systems Ready to build impactful features for cloud financial management at enterprise scale?
We\'re looking for someone who thrives in a collaborative environment and is excited about contributing to ServiceNow\'s next-generation FinOps governance platform. GCS-23 For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. We approach them with the distance between your residence and the closest ServiceNow office using a third-party service. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Role: Staff Full-Stack Engineer for the Public Cloud Analytics & FinOps Engineering Platform. We are building a modern data platform powering analytics to support ServiceNow's Cloud and AI growth. You will design, implement, and deliver core features for a multi-cloud and private cloud cost governance platform. Your primary focus will be on the BI platform layer, collaborating with data engineering teams and working hands-on with tools like Trino, dbt, Iceberg, and Lightdash to build robust, scalable features for cloud financial management at enterprise scale. This is a full-time, hybrid position where you will contribute to cross-functional teams building the future of FinOps at ServiceNow. What you get to do in this role: Feature Development: Design and implement FinOps-specific visualizations, dashboards, and integrations with production-ready quality BI Platform Implementation: Build and enhance the business intelligence layer using Lightdash, focusing on cloud cost analytics and governance visualizations Data Integration: Collaborate with data engineering teams working on Trino, dbt, and Iceberg to ensure seamless integration with the BI layer Code Quality: Master the Lightdash monorepo, contribute high-quality code following best practices, and write comprehensive tests Cross-functional Collaboration: Work closely with data modeling, ingestion, and query optimization teams to deliver cohesive solutions Technical Excellence: Participate in code reviews, contribute to technical documentation, and help establish development workflows Qualifications
To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Frontend Expertise (Primary Focus) React 19 with modern hooks and patterns TypeScript with strong type system knowledge Mantine v8 UI component library with Emotion CSS-in-JS styling Vite build system with TanStack Query for server state management Monaco Editor integration for code editing experiences Backend Proficiency Node.js with Express.js framework PostgreSQL with Knex.js for database operations and migrations TSOA for OpenAPI specification and authentication patterns Development Tools & Practices Monorepo experience: pnpm workspaces with TypeScript project references Testing: Jest testing framework Docker containerization and deployment Git workflows including fork management Data & Analytics (Important) SQL query writing and basic optimization Business Intelligence tools and visualization best practices Data visualization libraries (ECharts, D3, or similar) dbt concepts and workflows (nice to have) Cloud platforms - experience with at least one (AWS, Azure, or GCP) FinOps principles and cloud cost management concepts (nice to have) Must-Have 8+ years full-stack development experience with a Bachelor\'s degree; or 6 years and a Master\'s degree; or a PhD with 3 years experience; or equivalent experience. Expert Level React and TypeScript skills Production experience with modern frontend frameworks and tooling Experience with data visualization libraries Proven ability to work with existing codebases and contribute quality code Strong collaboration and communication skills Preferred Monorepo architecture experience Business intelligence or analytics platform development Open source contribution experience FinOps or cloud cost management exposure Performance optimization in React applications Experience with modern data stack technologies (Trino, dbt, Iceberg) What You\'ll Work On
Immediate Priorities (First 2 Months) Deep dive into Lightdash codebase architecture and development patterns Understand the data platform architecture and integration points Set up local development environment and establish personal workflows Contribute to FinOps dashboard and visualization features Participate in code reviews and team development practices Technical Environment BI Platform: Lightdash (React-based open source BI tool) Monorepo: pnpm workspaces with TypeScript project references Frontend: React 19, Mantine v8, Vite, TanStack Query Backend: Node.js, Express, PostgreSQL, Knex.js Data Stack: Trino (query engine), dbt (data modeling), Apache Iceberg (table format) Cloud Platforms: Multi-cloud environment (AWS, Azure, GCP) and private cloud Testing: Jest, Cypress E2E testing Deployment: Docker containers with CI/CD pipelines Code Quality: ESLint, TypeScript strict mode, automated testing Team & Culture Join an early-stage team building ServiceNow\'s FinOps BI platform in a hybrid work environment Open source mindset with emphasis on code quality and best practices Direct contribution to a high-visibility platform supporting ServiceNow\'s cloud cost governance Collaborative environment working with data engineering, platform engineering, and FinOps stakeholders Learning-focused culture with opportunities to work with cutting-edge technologies Success Metrics Month 1: Successfully set up development environment, understand codebase architecture, and complete first contribution Month 2: Deliver FinOps visualization or dashboard feature independently Month 3: Consistently deliver high-quality features, actively participate in code reviews, and contribute to platform improvements Growth Opportunities Early Stage Impact: Join a platform in its early stages and influence technical decisions as it evolves Technical Growth: Build expertise in FinOps, business intelligence, and modern data platforms Open Source Contribution: Opportunity to contribute to Lightdash and other open source projects Career Development: Work with experienced engineers and grow your skills in enterprise-scale systems Ready to build impactful features for cloud financial management at enterprise scale?
We\'re looking for someone who thrives in a collaborative environment and is excited about contributing to ServiceNow\'s next-generation FinOps governance platform. GCS-23 For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. We approach them with the distance between your residence and the closest ServiceNow office using a third-party service. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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