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C4 Technical Services

Salesforce Business Analyst

C4 Technical Services, Minneapolis, Minnesota, United States, 55400

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Business Analyst - Salesforce

Location : Remote

Engage business partners to elicit stated and implied users needs, define and maintain evolving business requirements, drive to deliverables that meeting the business needs.

Ability to understand business needs, translate them to requirements / user stories and deliver value-added solutions.

Aware of and influences future technology capabilities and strategy. Provides senior level consulting services to internal business groups on large process improvement projects designed to improve business results.

Works with senior business stakeholders to identify, refine, and document business needs using techniques like business process modeling and use case development.

Preferred Skills / Experience

Salesforce

Extensive experience in :

System development life cycle

IT environment

System testing

Subject matter expert in :

Business assessment

Requirements analysis

Workflow analysis

Modeling : data, process, events, objects

Business process modeling

IT standards, procedures, policy

Salesforce Platform Knowledge

The candidate should

Have an Understanding of Salesforce declarative / customization capabilities

Advise business on Salesforce best practices and tools / solutions

Solve complex problems and develop innovative solutions related to the Salesforce CRM platform while driving for OOTB solutions and articulate pros / cons of customizations

In depth knowledge of the standard capabilities of Salesforce.com

Acts as a Salesforce subject matter expert in discussions and requirements gathering sessions with business stakeholders

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