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Regions Financial Corporation

Relationship Banker I (Meridian Main Branch)

Regions Financial Corporation, Meridian, Mississippi, us, 39309

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Overview

Thank you for your interest in a career at Regions. Regions aims to provide performance-driven individuals a place to build a career with opportunities for growth, development, and upward mobility. This description outlines the role, required qualifications, and benefits.

Regions is dedicated to safeguarding private and personally identifiable information submitted for job opportunities. Information will be stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description

At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and by phone, contributing to improving the financial wellness of customers. The role creates meaningful personal connections while processing transactions, identifying how Regions can meet customer needs, and assisting in resolving end-to-end customer service inquiries. This role is suited for candidates with prior teller, limited banking, or some retail sales experience who are seeking growth and upward mobility. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on banking options in the way they want to bank, with strong communication and personalized service skills. Primary Responsibilities

Provides a consistent optimal customer experience on the cash line while handling deposits, withdrawals, payments, and other teller transactions Answers customer inquiries regarding products and services and fulfills basic servicing requests (new/replacement cards, information changes, PIN reset, reordering checks, basic problem resolution) Develops relationships with customers and remains informed about their relationship with the bank Educates customers on standard consumer products and digital solutions (mobile, online, ATM) Assists branch and team members with basic tasks to aid in customer problem resolution May conduct outbound calls to educate customers on emerging technology and assist with financial needs Refers customers to internal experts for more complex financial goals Follows bank processes and procedures and adheres to laws and regulations; manages operational risks Achieves branch targets by identifying customer needs and providing guidance on Regions’ solutions This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements

High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustained attention to a monitor Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Preferences

One (1) year of banking, cash-handling, and/or customer service experience Skills and Competencies

Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Strong customer focus and relationship-building skills Position Type

Full time Compensation Details

Pay ranges are job-specific and provided as a reference. Factors affecting pay include experience, skills, knowledge, contribution, location, and performance. The listed ranges are based on market references for the position location and level. Job Range Target:

Minimum: $33,730.60 USD; Median: $38,442.00 USD Incentive Pay Plans:

This role is eligible to participate in a formulaic incentive plan with potential to earn incentives based on performance. Benefits Information

Regions offers a flexible, comprehensive benefits package for eligible associates. Summary of benefits includes: Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Benefits and plans may change. For more information, Regions’ benefits are described in detail on the company site. Location Details

Meridian, Mississippi Location

Meridian, Mississippi Equal Opportunity Employer/including Disabled/Veterans Job applications are accepted electronically for a minimum of five business days from posting. Higher-volume positions may remain active longer due to business need and may be closed at any time at the company’s discretion.

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