Direct Jobs
LOCATION:
Westside Health Center
DEPARTMENT:
Ambulatory and Community Services
SHIFT:
8:00 AM - 4:00 PM
Job Summary (Union SEIU 73) Under the supervision of a licensed physician, the Medical Assistant (MA) works as part of a multidisciplinary care team to support both clinical and administrative functions and contribute to the continuity of care to the patient. The MA works collaboratively with physicians, nurses and administrative staff in the Patient-Centered Medical Home (PCMH) model of care and in the Specialty Clinics.
Typical Duties
Obtains medical history, vital signs, including but not limited to blood pressure, height and weight, BMI, head, neck and check circumference, pain and other specific specialty requirements accurately and legibly documents the medical history. Reviews patient or employee medical records for completeness. May assist patients in completing relevant forms.
Prepares patient rooms for medical visits. Maintains cleanliness and general appearance of exam rooms. Cleans rooms after each patient visit and disposes of potentially infectious materials appropriately.
Assists with clerical and administrative duties such as answering phones, sorting medical charts, retrieving lab reports, scheduling appointments, billing and maintaining or obtaining current demographic and insurance information. Completing compliance reports as requested.
Performs a variety of laboratory procedures, including but not limited to finger stick glucose, veni‑puncture, EKG’s, urine dipsticks, urine pregnancy test, throat cultures, point of care testing and I‑stats. Logs test and controls and accurately documents in medical records.
Assists physician with physical exams, minor surgical procedures and treatments, such as dressings and ear irrigations and administers oral medications and injections following physician order. Accurately documents oral and injectable medical administration in the medical record.
Performs phlebotomy service and prepares specimens as directed. Prepares, administers and documents immunizations on the client’s medical record.
Administers first aid and other related procedures including removing and changing dressings, applying bandages, removing sutures, etc.
May be required to perform cardiopulmonary resuscitation.
Provides an accurate and complete medication list for patients.
Communicates patient needs to provider including but not limited to refill requests, tests, and patient concerns.
Supports the provider staff with completing referrals for diagnostic testing and specialist following the providers order.
Participates and supports Joint Commission Surveys and rounds.
Receives, organizes and stocks clinical supplies. Maintains inventory of medical supplies and maintains secure storage of medicine samples delivered by pharmaceutical representatives. Checks medication samples for expiration dates and maintains dispensing records.
Performs equipment sterilization at site or prepares equipment for transfer to another facility for sterilization. Maintains clinical equipment and reports malfunctions to the staff physician or clinical coordinator.
Demonstrates knowledge and skill in interfacing with patient behaviors and health issues for a variety of age groups including children, adolescence, adults and geriatric patients.
Performs other related duties as required.
Minimum Qualifications
Completion of an accredited Medical Assistant program, completion of a formal medical service training program of the United States Armed Forces, is required. (Must provide proof at time of interview.)
OR
Five (5) years of recent full‑time professional Medical Assistant experience is required.
Certificate as a Medical Assistant through the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (NHA), American Registry of Medical Assistant (ARMA), National Center for Competency Testing (NCCT) or the Nationally Registered Certified Medical Assistant (NRCMA) OR Certified as a Registered Medical Assistant OR Completion of a Cook County Medical Assistant Training Program prior to starting employment, is required. (Must provide proof at time of interview.)
Cardiopulmonary Resuscitation (CPR) Certification from the American Red Cross or American Heart Association is required. (Must provide proof at time of interview.)
Bilingual‑Spanish (Bilingual testing for Spanish will be administered. Passing score of 3 – High Intermediate, is required).
Preferred Qualifications
One (1) year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment is preferred.
Knowledge, Skills, Abilities, and Other Characteristics
Knowledge and familiarity utilizing Microsoft Office Suite (i.e., Word, Excel).
Working knowledge of medical terminology.
Strong interpersonal skills.
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups. Demonstrate awareness of HIPAA.
Demonstrate sensitivity and respect in caring for patients of all age groups and cultural backgrounds.
Demonstrate analytical and problem‑solving skills.
Demonstrate attention to detail, accuracy and precision.
Demonstrate flexibility and adaptability in performing work duties.
Strong emergency response skills.
Ability to observe environmental and OSHA safety practices.
Ability to transition from clinical to administrative duties.
Ability to meet deadlines.
Ability to update educational requirements per licensing association or as required by CCH.
Physical and Environmental Demands This position functions within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements, including but not limited to personal protective equipment, hand washing and sanitizing practices, and department specific engineering and work practice controls. The role requires standing or walking approximately 80% of the workday, may lift or move loads up to 25 pounds, and uses both hands and fingers regularly.
Veteran Preference
Preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for at least 6 months of continuous service. To qualify, the Veteran must meet the minimum qualifications for the position, identify themselves as a Veteran on the application, and provide a copy of the DD‑214, DD‑215, or NGB‑22 with an honorable discharge status (or a valid State ID Card or Driver’s License identifying the holder as a Veteran). The veteran must provide the original discharge papers or State ID at time of interview.
Benefits Package
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
Eligibility for the Public Service Loan Forgiveness Program (PSLF)
For further information on our benefits package, please visit http://www.cookcountyrisk.com/.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Degrees awarded outside of the United States, with the exception of those awarded in one of the United States' territories and Canada, must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
All offers of employment are contingent upon satisfactory professional and employment references, healthcare and criminal background checks, appropriate licensure/certifications, and successful completion of a physical and pre‑employment drug screen. Employment is not conditioned on any political factor or personal characteristic. Cook County Health and Hospitals System is an equal opportunity employer.
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Westside Health Center
DEPARTMENT:
Ambulatory and Community Services
SHIFT:
8:00 AM - 4:00 PM
Job Summary (Union SEIU 73) Under the supervision of a licensed physician, the Medical Assistant (MA) works as part of a multidisciplinary care team to support both clinical and administrative functions and contribute to the continuity of care to the patient. The MA works collaboratively with physicians, nurses and administrative staff in the Patient-Centered Medical Home (PCMH) model of care and in the Specialty Clinics.
Typical Duties
Obtains medical history, vital signs, including but not limited to blood pressure, height and weight, BMI, head, neck and check circumference, pain and other specific specialty requirements accurately and legibly documents the medical history. Reviews patient or employee medical records for completeness. May assist patients in completing relevant forms.
Prepares patient rooms for medical visits. Maintains cleanliness and general appearance of exam rooms. Cleans rooms after each patient visit and disposes of potentially infectious materials appropriately.
Assists with clerical and administrative duties such as answering phones, sorting medical charts, retrieving lab reports, scheduling appointments, billing and maintaining or obtaining current demographic and insurance information. Completing compliance reports as requested.
Performs a variety of laboratory procedures, including but not limited to finger stick glucose, veni‑puncture, EKG’s, urine dipsticks, urine pregnancy test, throat cultures, point of care testing and I‑stats. Logs test and controls and accurately documents in medical records.
Assists physician with physical exams, minor surgical procedures and treatments, such as dressings and ear irrigations and administers oral medications and injections following physician order. Accurately documents oral and injectable medical administration in the medical record.
Performs phlebotomy service and prepares specimens as directed. Prepares, administers and documents immunizations on the client’s medical record.
Administers first aid and other related procedures including removing and changing dressings, applying bandages, removing sutures, etc.
May be required to perform cardiopulmonary resuscitation.
Provides an accurate and complete medication list for patients.
Communicates patient needs to provider including but not limited to refill requests, tests, and patient concerns.
Supports the provider staff with completing referrals for diagnostic testing and specialist following the providers order.
Participates and supports Joint Commission Surveys and rounds.
Receives, organizes and stocks clinical supplies. Maintains inventory of medical supplies and maintains secure storage of medicine samples delivered by pharmaceutical representatives. Checks medication samples for expiration dates and maintains dispensing records.
Performs equipment sterilization at site or prepares equipment for transfer to another facility for sterilization. Maintains clinical equipment and reports malfunctions to the staff physician or clinical coordinator.
Demonstrates knowledge and skill in interfacing with patient behaviors and health issues for a variety of age groups including children, adolescence, adults and geriatric patients.
Performs other related duties as required.
Minimum Qualifications
Completion of an accredited Medical Assistant program, completion of a formal medical service training program of the United States Armed Forces, is required. (Must provide proof at time of interview.)
OR
Five (5) years of recent full‑time professional Medical Assistant experience is required.
Certificate as a Medical Assistant through the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (NHA), American Registry of Medical Assistant (ARMA), National Center for Competency Testing (NCCT) or the Nationally Registered Certified Medical Assistant (NRCMA) OR Certified as a Registered Medical Assistant OR Completion of a Cook County Medical Assistant Training Program prior to starting employment, is required. (Must provide proof at time of interview.)
Cardiopulmonary Resuscitation (CPR) Certification from the American Red Cross or American Heart Association is required. (Must provide proof at time of interview.)
Bilingual‑Spanish (Bilingual testing for Spanish will be administered. Passing score of 3 – High Intermediate, is required).
Preferred Qualifications
One (1) year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment is preferred.
Knowledge, Skills, Abilities, and Other Characteristics
Knowledge and familiarity utilizing Microsoft Office Suite (i.e., Word, Excel).
Working knowledge of medical terminology.
Strong interpersonal skills.
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups. Demonstrate awareness of HIPAA.
Demonstrate sensitivity and respect in caring for patients of all age groups and cultural backgrounds.
Demonstrate analytical and problem‑solving skills.
Demonstrate attention to detail, accuracy and precision.
Demonstrate flexibility and adaptability in performing work duties.
Strong emergency response skills.
Ability to observe environmental and OSHA safety practices.
Ability to transition from clinical to administrative duties.
Ability to meet deadlines.
Ability to update educational requirements per licensing association or as required by CCH.
Physical and Environmental Demands This position functions within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements, including but not limited to personal protective equipment, hand washing and sanitizing practices, and department specific engineering and work practice controls. The role requires standing or walking approximately 80% of the workday, may lift or move loads up to 25 pounds, and uses both hands and fingers regularly.
Veteran Preference
Preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for at least 6 months of continuous service. To qualify, the Veteran must meet the minimum qualifications for the position, identify themselves as a Veteran on the application, and provide a copy of the DD‑214, DD‑215, or NGB‑22 with an honorable discharge status (or a valid State ID Card or Driver’s License identifying the holder as a Veteran). The veteran must provide the original discharge papers or State ID at time of interview.
Benefits Package
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
Eligibility for the Public Service Loan Forgiveness Program (PSLF)
For further information on our benefits package, please visit http://www.cookcountyrisk.com/.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Degrees awarded outside of the United States, with the exception of those awarded in one of the United States' territories and Canada, must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
All offers of employment are contingent upon satisfactory professional and employment references, healthcare and criminal background checks, appropriate licensure/certifications, and successful completion of a physical and pre‑employment drug screen. Employment is not conditioned on any political factor or personal characteristic. Cook County Health and Hospitals System is an equal opportunity employer.
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