City of Worcester
PUBLIC HEALTH ADVOCATE OUTREACH WORKER
City of Worcester, Worcester, Massachusetts, us, 01608
PUBLIC HEALTH ADVOCATE OUTREACH WORKER
DEPARTMENT OF ECONOMIC DEVELOPMENT
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of
Public Health Advocate Outreach Worker
for the Housing Division within the Economic Development Office. Under the direction of the Lead and Healthy Homes Program Manager, the Public Health Advocate Outreach Worker is responsible for providing culturally competent case management services and health education to families with children under the age of six affected by lead poisoning in order to reduce the number of lead poisoned children and increase accessibility to lead-safe housing across central Massachusetts. This position works closely with the Massachusetts Department of Public Health's Childhood Lead Poisoning Prevention Program.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Responsible for case management and conducting home visits with families who have children who are lead poisoned or have elevated blood lead levels throughout the Central Massachusetts area
Work closely with Massachusetts Childhood Lead Poisoning Prevention Program staff throughout the duration of case to ensure that pertinent information related to cases is communicated effectively
Conduct and coordinate community outreach efforts which include building relationships with local, state, and community partners, providing health education, and educating the public on other specific topics related to lead poison prevention
Provide training and technical support on lead law compliance to community groups, public housing authorities, city personnel and others
Manage application process from individual owners/tenants as well as contracted application assistance agencies
Plan and manage quarterly Worcester Healthy Homes Meeting with community partners
SECONDARY ELEMENTS:
Participate in Neighborhood, as well as Community and Economic Development related meetings and events when necessary.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Experience in Healthcare, Public Health, Healthy Housing fields (lead, mold, asbestos, IAQ, etc.), social services, or as a community health worker
Experience performing community outreach and case management
Ability to obtain necessary license, training, or certification required by law
Ability to exercise good judgment when making decisions
Ability to regional travel 2-3 days per week in the Central Massachusetts region and have private automobile.
Experience using online databases and portals
Strong experience with working with diverse, ethnic, cultural and socio-economic groups
Ability to use modern office equipment including but not limited to a personal computer, PDA, calculator, copier, and multi-line telephone system
Excellent interpersonal communication and written skills
Ability to work independently with minimal supervision
Ability to maintain an organized work environment, and maintain accurate, timely documentation within electronic database systems
Ability to remain flexible and adapt to change
Interest in sensitivity toward working with diverse populations
Ability to build effective working relationships with the public, city officials, and employees
Knowledge of the methods and techniques for general report writing
Regular on-site attendance is required
Ability to read and interpret the laws, rules, and regulations related to
Massachusetts, CDC and HUD lead poisoning prevention and abatement
MINIMUM REQUIREMENTS:
Associate's Degree in Public Health, Social Services or in a related field;
OR;
Or a combination of education and training with two (2) years related healthcare, social service, or community engagement experience
OR;
Possession of a valid Massachusetts Community Health Worker Certification
Valid Driver's license and access to reliable transportation.
Excellent communication skills
Experience working with Microsoft Office Suite
Experience with communicating and working collaboratively with populations diverse in language, social-economic status, race, gender, ethnicity or cultural backgrounds.
PREFERRED QUALIFICATIONS:
Two (2) years of experience performing community outreach
Two (2) years of experience with case management and interviewing techniques
Two (2) years of experience with performing home visits or inspections
SALARY RANGE:
$26.54 - $32.01 hourly, full-time, with an excellent benefits package.
To apply, please visit:
www.worcesterma.gov/employment or send resume and cover to:
City of Worcester, 455 Main Street, Room 109, Worcester, MA
01608.
OPEN UNTIL FILLED, applications received prior to or on FRIDAY OCTOBER 10, 2025, will receive preference.
Preference is given to Worcester residents.
The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Direct inquiries to:
City Hall, Human Resources, Room 109, 508-799-1030, .
The City of Worcester is seeking qualified applicants for the position of
Public Health Advocate Outreach Worker
for the Housing Division within the Economic Development Office. Under the direction of the Lead and Healthy Homes Program Manager, the Public Health Advocate Outreach Worker is responsible for providing culturally competent case management services and health education to families with children under the age of six affected by lead poisoning in order to reduce the number of lead poisoned children and increase accessibility to lead-safe housing across central Massachusetts. This position works closely with the Massachusetts Department of Public Health's Childhood Lead Poisoning Prevention Program.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Responsible for case management and conducting home visits with families who have children who are lead poisoned or have elevated blood lead levels throughout the Central Massachusetts area
Work closely with Massachusetts Childhood Lead Poisoning Prevention Program staff throughout the duration of case to ensure that pertinent information related to cases is communicated effectively
Conduct and coordinate community outreach efforts which include building relationships with local, state, and community partners, providing health education, and educating the public on other specific topics related to lead poison prevention
Provide training and technical support on lead law compliance to community groups, public housing authorities, city personnel and others
Manage application process from individual owners/tenants as well as contracted application assistance agencies
Plan and manage quarterly Worcester Healthy Homes Meeting with community partners
SECONDARY ELEMENTS:
Participate in Neighborhood, as well as Community and Economic Development related meetings and events when necessary.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Experience in Healthcare, Public Health, Healthy Housing fields (lead, mold, asbestos, IAQ, etc.), social services, or as a community health worker
Experience performing community outreach and case management
Ability to obtain necessary license, training, or certification required by law
Ability to exercise good judgment when making decisions
Ability to regional travel 2-3 days per week in the Central Massachusetts region and have private automobile.
Experience using online databases and portals
Strong experience with working with diverse, ethnic, cultural and socio-economic groups
Ability to use modern office equipment including but not limited to a personal computer, PDA, calculator, copier, and multi-line telephone system
Excellent interpersonal communication and written skills
Ability to work independently with minimal supervision
Ability to maintain an organized work environment, and maintain accurate, timely documentation within electronic database systems
Ability to remain flexible and adapt to change
Interest in sensitivity toward working with diverse populations
Ability to build effective working relationships with the public, city officials, and employees
Knowledge of the methods and techniques for general report writing
Regular on-site attendance is required
Ability to read and interpret the laws, rules, and regulations related to
Massachusetts, CDC and HUD lead poisoning prevention and abatement
MINIMUM REQUIREMENTS:
Associate's Degree in Public Health, Social Services or in a related field;
OR;
Or a combination of education and training with two (2) years related healthcare, social service, or community engagement experience
OR;
Possession of a valid Massachusetts Community Health Worker Certification
Valid Driver's license and access to reliable transportation.
Excellent communication skills
Experience working with Microsoft Office Suite
Experience with communicating and working collaboratively with populations diverse in language, social-economic status, race, gender, ethnicity or cultural backgrounds.
PREFERRED QUALIFICATIONS:
Two (2) years of experience performing community outreach
Two (2) years of experience with case management and interviewing techniques
Two (2) years of experience with performing home visits or inspections
SALARY RANGE:
$26.54 - $32.01 hourly, full-time, with an excellent benefits package.
To apply, please visit:
www.worcesterma.gov/employment or send resume and cover to:
City of Worcester, 455 Main Street, Room 109, Worcester, MA
01608.
OPEN UNTIL FILLED, applications received prior to or on FRIDAY OCTOBER 10, 2025, will receive preference.
Preference is given to Worcester residents.
The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Direct inquiries to:
City Hall, Human Resources, Room 109, 508-799-1030, .