CERCO Creative Marketing
Requirements
Must have:
I require at least 5 years of experience in IT support, systems administration, or infrastructure engineering (Tier 3 or equivalent). You should possess expert-level knowledge of Windows Server, Active Directory, Exchange Online, Microsoft 365 Administration, Google Workspace Administration, and managing cloud infrastructures (Azure, AWS, GCP). Experience in managing virtualized environments (VMware, Hyper‑V) is essential. A solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing, VLANs, and VPN configuration is expected. I seek candidates with experience in cybersecurity frameworks, endpoint protection, and system monitoring tools. Relevant certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Security+, Cisco Certified Network Associate (CCNA), Azure Administrator Associate, Google Cloud Certified — Associate Cloud Engineer, and AWS Certified Solutions Architect — Associate (or another AWS entry‑level certification) are preferred. Strong analytical, communication, and leadership abilities, with a proven track record of managing various priorities and projects, are crucial. Responsibilities: You will serve as the primary technical escalation point for intricate system and network issues. It will be your responsibility to manage, maintain, and enhance our cloud and on‑premise infrastructure, which includes Microsoft 365, Google Workspace, Azure, AWS, GCP, and Windows Server environments. You will administer and troubleshoot network infrastructure comprising firewalls, routers, switches, VPNs, VLANs, and wireless systems. Designing, implementing, and overseeing cybersecurity strategies, including monitoring, incident response, and access control, will be part of your role. You will support the deployment and integration of enterprise applications and productivity tools within Microsoft and Google ecosystems. Ensuring that data protection, redundancy, and disaster recovery systems are tested and functioning optimally will be your responsibility. Performing root cause analysis on recurring incidents and developing preventive and enduring solutions will be expected of you. Creating and maintaining technical documentation, standard operating procedures, and policy manuals is part of the job. You will also provide mentorship and technical direction to Tier 1, Tier 2, and development support staff. Collaborating with leadership and external partners to align IT strategy with our organizational growth and technology goals will be essential. Company: At Cerco Digital, we are a forward‑thinking, service‑oriented company dedicated to excellence in technology, infrastructure, and customer digital support. We take pride in fostering a professional yet collaborative workplace where creativity and dependability thrive. Our team operates across various sectors to design, implement, and maintain systems that ensure our operations are secure, efficient, and prepared for the future. As we continue to grow, we are looking for a Senior IT Support Provider who can take a leadership position in maintaining and enhancing our expanding digital infrastructure. This role is critical as you will be managing advanced systems, optimizing performance, and leading high‑level troubleshooting efforts. We seek a detail‑oriented IT professional who enjoys solving complex issues, enhancing systems, and contributing to a culture of innovation and reliability. If you are ready to tackle challenging problems and help shape the future of our technology environment, we would be excited to hear from you.
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I require at least 5 years of experience in IT support, systems administration, or infrastructure engineering (Tier 3 or equivalent). You should possess expert-level knowledge of Windows Server, Active Directory, Exchange Online, Microsoft 365 Administration, Google Workspace Administration, and managing cloud infrastructures (Azure, AWS, GCP). Experience in managing virtualized environments (VMware, Hyper‑V) is essential. A solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing, VLANs, and VPN configuration is expected. I seek candidates with experience in cybersecurity frameworks, endpoint protection, and system monitoring tools. Relevant certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Security+, Cisco Certified Network Associate (CCNA), Azure Administrator Associate, Google Cloud Certified — Associate Cloud Engineer, and AWS Certified Solutions Architect — Associate (or another AWS entry‑level certification) are preferred. Strong analytical, communication, and leadership abilities, with a proven track record of managing various priorities and projects, are crucial. Responsibilities: You will serve as the primary technical escalation point for intricate system and network issues. It will be your responsibility to manage, maintain, and enhance our cloud and on‑premise infrastructure, which includes Microsoft 365, Google Workspace, Azure, AWS, GCP, and Windows Server environments. You will administer and troubleshoot network infrastructure comprising firewalls, routers, switches, VPNs, VLANs, and wireless systems. Designing, implementing, and overseeing cybersecurity strategies, including monitoring, incident response, and access control, will be part of your role. You will support the deployment and integration of enterprise applications and productivity tools within Microsoft and Google ecosystems. Ensuring that data protection, redundancy, and disaster recovery systems are tested and functioning optimally will be your responsibility. Performing root cause analysis on recurring incidents and developing preventive and enduring solutions will be expected of you. Creating and maintaining technical documentation, standard operating procedures, and policy manuals is part of the job. You will also provide mentorship and technical direction to Tier 1, Tier 2, and development support staff. Collaborating with leadership and external partners to align IT strategy with our organizational growth and technology goals will be essential. Company: At Cerco Digital, we are a forward‑thinking, service‑oriented company dedicated to excellence in technology, infrastructure, and customer digital support. We take pride in fostering a professional yet collaborative workplace where creativity and dependability thrive. Our team operates across various sectors to design, implement, and maintain systems that ensure our operations are secure, efficient, and prepared for the future. As we continue to grow, we are looking for a Senior IT Support Provider who can take a leadership position in maintaining and enhancing our expanding digital infrastructure. This role is critical as you will be managing advanced systems, optimizing performance, and leading high‑level troubleshooting efforts. We seek a detail‑oriented IT professional who enjoys solving complex issues, enhancing systems, and contributing to a culture of innovation and reliability. If you are ready to tackle challenging problems and help shape the future of our technology environment, we would be excited to hear from you.
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