Rexel USA
Company Description
We are looking for a Counter Sales Representative to join our Rexel USA team in Brockton, MA. Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business through eight regions under various banners including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. We have a distribution network of over 460 warehouse storefront locations throughout the U.S., and an online store.
Job Summary The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Their role is to provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. They work closely with the branch team to assist in receiving, shipping, stocking, and showroom maintenance.
Responsibilities
Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns.
Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships.
Assist with daily restocking, showroom maintenance, and keeping the showroom and counter clean and organized.
Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries.
Stay informed and educated on product knowledge.
Assist inside sales as needed.
Inform manager of any potentially hazardous or elevated situations pertaining to safety or customer satisfaction.
Perform other duties as assigned.
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or group are basic requirements of all positions at Rexel USA.
Qualifications
2+ years of customer service, sales, or electrical distribution experience preferred.
Previous branch experience preferred.
High School or GED required.
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred.
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred.
Familiarity with automated order entry systems & PCs running Windows-based software preferred.
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
Strong written and verbal communication skills.
Good team player.
Strong organizational skills.
Ability to work efficiently and meet tight deadlines.
Ability to type on a computer keyboard.
Great attitude.
Desire to improve electrical product knowledge.
Physical Demands
Sit: Must be able to remain in a stationary position frequently – 21% to 50%.
Walk: Must be able to move about inside/outside office or work location constantly – at least 51%.
Use hands to finger, handle, or feel: Operates a computer and other office machinery constantly – at least 51%.
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet constantly – at least 51%.
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment occasionally – up to 20%.
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions constantly – at least 51%.
Weight and Force Demands
Up to 10 pounds – constantly – at least 51%.
Up to 25 pounds – frequently – 21% to 50%.
Up to 50 pounds – occasionally – up to 20%.
Working Environment
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold occasionally – up to 20%.
Exposed to electrical hazards; risk of electrical shock occasionally – up to 20%.
Handles or works with potentially dangerous equipment occasionally – up to 20%.
Travels to offsite locations occasionally – up to 20%.
Benefits
Medical, Dental, and Vision Insurance.
Life Insurance.
Short-Term and Long-Term Disability Insurance.
401(k) with Employer Match.
Paid vacation and sick time.
Paid company holidays plus flexible personal days per year.
Tuition Reimbursement.
Health & Wellness Programs.
Flexible Spending Accounts.
HSA Accounts.
Commuter Transit Benefits.
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs.
Professional Training & Development Programs.
Career Advancement Opportunities – We like to promote from within.
Seniority Level Not Applicable
Employment Type Full-time
Industry Wholesale
EEO Statement Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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Job Summary The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Their role is to provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. They work closely with the branch team to assist in receiving, shipping, stocking, and showroom maintenance.
Responsibilities
Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns.
Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships.
Assist with daily restocking, showroom maintenance, and keeping the showroom and counter clean and organized.
Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries.
Stay informed and educated on product knowledge.
Assist inside sales as needed.
Inform manager of any potentially hazardous or elevated situations pertaining to safety or customer satisfaction.
Perform other duties as assigned.
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or group are basic requirements of all positions at Rexel USA.
Qualifications
2+ years of customer service, sales, or electrical distribution experience preferred.
Previous branch experience preferred.
High School or GED required.
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred.
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred.
Familiarity with automated order entry systems & PCs running Windows-based software preferred.
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
Strong written and verbal communication skills.
Good team player.
Strong organizational skills.
Ability to work efficiently and meet tight deadlines.
Ability to type on a computer keyboard.
Great attitude.
Desire to improve electrical product knowledge.
Physical Demands
Sit: Must be able to remain in a stationary position frequently – 21% to 50%.
Walk: Must be able to move about inside/outside office or work location constantly – at least 51%.
Use hands to finger, handle, or feel: Operates a computer and other office machinery constantly – at least 51%.
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet constantly – at least 51%.
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment occasionally – up to 20%.
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions constantly – at least 51%.
Weight and Force Demands
Up to 10 pounds – constantly – at least 51%.
Up to 25 pounds – frequently – 21% to 50%.
Up to 50 pounds – occasionally – up to 20%.
Working Environment
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold occasionally – up to 20%.
Exposed to electrical hazards; risk of electrical shock occasionally – up to 20%.
Handles or works with potentially dangerous equipment occasionally – up to 20%.
Travels to offsite locations occasionally – up to 20%.
Benefits
Medical, Dental, and Vision Insurance.
Life Insurance.
Short-Term and Long-Term Disability Insurance.
401(k) with Employer Match.
Paid vacation and sick time.
Paid company holidays plus flexible personal days per year.
Tuition Reimbursement.
Health & Wellness Programs.
Flexible Spending Accounts.
HSA Accounts.
Commuter Transit Benefits.
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs.
Professional Training & Development Programs.
Career Advancement Opportunities – We like to promote from within.
Seniority Level Not Applicable
Employment Type Full-time
Industry Wholesale
EEO Statement Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
#J-18808-Ljbffr