CSI Property Management
Leasing Consultant with Affordable Housing Experience
CSI Property Management, Virginia Beach, Virginia, us, 23450
CSI seeks professionals with affordable housing expertise for leasing roles at residential communities. Applicants must have experience with low income housing, Section 42 tax credit and housing standards, HUD Section 8 program compliance, federal and state fair housing laws, and multi-family communities.
Leasing Consultants guide visitors and future residents through the application and move-in process. Activities may include leading property tours, assisting with application paperwork, managing the applicant approval process and offering specialized knowledge about housing resources.
Responsibilities may include :
Assist with Fair Housing, Section 42 Tax Credit and / or HUD Section 8 Program compliance
Stay informed about changes to affordable housing regulations and requirements
Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements / renewals, and answer community related questions
Identify households with income reporting discrepancies and adjust rent
Maintain and audit HUD files
Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints.
Prepare move-in packages and lease paperwork
Verify application and notify applicants of approved or denial
Establish and maintain rapport with residents and act as a liaison between the residents and the staff
Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
Plan and implement social events for residents on a regular basis
Maintain HUD compliance requirements in accordance with goals, policies, and procedures of the HUD-subsidized multifamily housing program
Ensure compliance with all HUD Program requirements as it relates to associated contracts and agreements.
Ensure compliance with HUD income requirements, utility allowances, and yearly rent updates.
Determine eligibility for assistance and occupancy in accordance with program guidelines.
Train colleagues to ensure program compliance.
Monitor community appearance and oversee repair needs
Requirements :
Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
Professional appearance and able to maintain a professional and ethical atmosphere
Able to adhere to a set and variable work schedule, including weekends and emergencies
Reliable means of transportation, a valid driver’s license with good driving record and current auto insurance
Outgoing, self-motivated, and highly RELIABLE / Ability to be prompt and on time every day
Excellent verbal and written communication skills and telephone manner
Ability to multi-task, solve problems and work with minimal supervision
Able to establish and maintain effective working relationships
Office skills : strong customer service orientation, typing, clerical, telephone, basic internet, word processing and spread sheet skills, sales skills
Friendly and outgoing with a positive, upbeat attitude
Able to perform work responsibilities at locations other than home property
Able to travel within major metropolitan area and may be required to attend company functions in other cities
Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role
A Big Plus :
Tax Credit certification
General knowledge of multi-family residences, property management, leasing offices, apartment rentals
Bi-lingual skills
Social Media and / or graphics skills
Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
Experience with AR / AP, bookkeeping, posting rents, notices, budgeting, and financial reporting
Successful candidates may have previous backgrounds in : real estate, banking, customer service, management, marketing, retail, restaurant, hospitality / hotel, reception, administrative and sales.
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Leasing Consultants guide visitors and future residents through the application and move-in process. Activities may include leading property tours, assisting with application paperwork, managing the applicant approval process and offering specialized knowledge about housing resources.
Responsibilities may include :
Assist with Fair Housing, Section 42 Tax Credit and / or HUD Section 8 Program compliance
Stay informed about changes to affordable housing regulations and requirements
Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements / renewals, and answer community related questions
Identify households with income reporting discrepancies and adjust rent
Maintain and audit HUD files
Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints.
Prepare move-in packages and lease paperwork
Verify application and notify applicants of approved or denial
Establish and maintain rapport with residents and act as a liaison between the residents and the staff
Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
Plan and implement social events for residents on a regular basis
Maintain HUD compliance requirements in accordance with goals, policies, and procedures of the HUD-subsidized multifamily housing program
Ensure compliance with all HUD Program requirements as it relates to associated contracts and agreements.
Ensure compliance with HUD income requirements, utility allowances, and yearly rent updates.
Determine eligibility for assistance and occupancy in accordance with program guidelines.
Train colleagues to ensure program compliance.
Monitor community appearance and oversee repair needs
Requirements :
Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
Professional appearance and able to maintain a professional and ethical atmosphere
Able to adhere to a set and variable work schedule, including weekends and emergencies
Reliable means of transportation, a valid driver’s license with good driving record and current auto insurance
Outgoing, self-motivated, and highly RELIABLE / Ability to be prompt and on time every day
Excellent verbal and written communication skills and telephone manner
Ability to multi-task, solve problems and work with minimal supervision
Able to establish and maintain effective working relationships
Office skills : strong customer service orientation, typing, clerical, telephone, basic internet, word processing and spread sheet skills, sales skills
Friendly and outgoing with a positive, upbeat attitude
Able to perform work responsibilities at locations other than home property
Able to travel within major metropolitan area and may be required to attend company functions in other cities
Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role
A Big Plus :
Tax Credit certification
General knowledge of multi-family residences, property management, leasing offices, apartment rentals
Bi-lingual skills
Social Media and / or graphics skills
Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
Experience with AR / AP, bookkeeping, posting rents, notices, budgeting, and financial reporting
Successful candidates may have previous backgrounds in : real estate, banking, customer service, management, marketing, retail, restaurant, hospitality / hotel, reception, administrative and sales.
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