hackajob
Technology Support [Multiple Positions Available]
hackajob, Houston, Texas, United States, 77246
Technology Support [Multiple Positions Available]
We are seeking experienced Technology Support Specialists to join J.P. Morgan. Positions involve maintaining and improving reliability, scalability of applications across private cloud and physical infrastructures.
Description
Perform and maintain development to improve reliability and scalability of applications in private cloud and physical infrastructures.
Maintain and improve reliability of high-scale systems.
Automate repetitive and manual tasks with scripts, coding, automation services and other tools to reduce effort and improve efficiency.
Review code and perform operational management including change and incident management to ensure release processes and SLAs are met and outages are addressed.
Perform release management, continuous integration, and continuous deployment.
Monitor applications, infrastructure, processes, usage traffic, certificates, performance, and capacity.
Plan modernization and migration to cloud, reviewing distributed systems architecture and cost analysis.
Perform disaster recovery and test service resilience to ensure systems can handle unexpected interruptions.
Mentor and provide technical training to front-line support staff in application management.
Qualifications
Minimum education: 3- or 4-year Bachelor's degree in Computer Science, Computer Programming, Information Technology, or related field.
Minimum 5 years of experience as Technology Support, Application Support, System Administrator, IT Specialist, or related occupation.
5 years of experience supporting workflow-based applications with monolithic and layered architectures; using Oracle databases; working in low-latency Linux environments; performing disaster recovery and service resiliency tests for high-availability applications.
3 years of experience performing operational management tasks with ServiceNow; managing server migration from on-premises to AWS; scripting with Bash and Perl; monitoring SSL certificates; managing large-scale software applications supporting >15,000 users in a global financial institution; improving reliability of high-scale applications in private cloud and virtual servers with microservices and layered architectures; using scheduling and configuration tools (Autosys, Control-M, JIRA, Confluence); deploying code with CI/CD practices; configuring monitoring tools (Grafana, Geneos, Splunk, Dynatrace, Datadog); troubleshooting Oracle query performance; using Cassandra; working with Kubernetes, Kafka, Elastic; coding and reviewing software in Java 8 or higher.
Location 600 Travis St., Houston, TX 77002.
Benefits and Compensation Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation. Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.
EEO Statement J.P. Morgan Chase & Co. is an equal opportunity employer. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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Description
Perform and maintain development to improve reliability and scalability of applications in private cloud and physical infrastructures.
Maintain and improve reliability of high-scale systems.
Automate repetitive and manual tasks with scripts, coding, automation services and other tools to reduce effort and improve efficiency.
Review code and perform operational management including change and incident management to ensure release processes and SLAs are met and outages are addressed.
Perform release management, continuous integration, and continuous deployment.
Monitor applications, infrastructure, processes, usage traffic, certificates, performance, and capacity.
Plan modernization and migration to cloud, reviewing distributed systems architecture and cost analysis.
Perform disaster recovery and test service resilience to ensure systems can handle unexpected interruptions.
Mentor and provide technical training to front-line support staff in application management.
Qualifications
Minimum education: 3- or 4-year Bachelor's degree in Computer Science, Computer Programming, Information Technology, or related field.
Minimum 5 years of experience as Technology Support, Application Support, System Administrator, IT Specialist, or related occupation.
5 years of experience supporting workflow-based applications with monolithic and layered architectures; using Oracle databases; working in low-latency Linux environments; performing disaster recovery and service resiliency tests for high-availability applications.
3 years of experience performing operational management tasks with ServiceNow; managing server migration from on-premises to AWS; scripting with Bash and Perl; monitoring SSL certificates; managing large-scale software applications supporting >15,000 users in a global financial institution; improving reliability of high-scale applications in private cloud and virtual servers with microservices and layered architectures; using scheduling and configuration tools (Autosys, Control-M, JIRA, Confluence); deploying code with CI/CD practices; configuring monitoring tools (Grafana, Geneos, Splunk, Dynatrace, Datadog); troubleshooting Oracle query performance; using Cassandra; working with Kubernetes, Kafka, Elastic; coding and reviewing software in Java 8 or higher.
Location 600 Travis St., Houston, TX 77002.
Benefits and Compensation Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation. Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.
EEO Statement J.P. Morgan Chase & Co. is an equal opportunity employer. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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