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BioSpace

Associate Director, Omnichannel Marketing, CRC

BioSpace, Boston, Massachusetts, us, 02298

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Associate Director, Digital Marketing Base pay range $153,600.00/yr – $241,340.00/yr

Job Description The Digital Marketing, Associate Director is responsible for overseeing digital marketing strategies and initiatives to enhance product appeal and performance. This role involves developing and implementing digital marketing plans, optimizing online presence, and leading teams to achieve marketing objectives.

OBJECTIVES/PURPOSE

The Omnichannel HCP Lead, CRC will lead the development and implementation of the Omnichannel plan for the Lung HCP customers, designing seamless brand‑specific customer experiences and agile omnichannel plans leveraging data, insights, and external trends.

They design and deploy the customer HCP Omnichannel experience plan for different personas and at various adoption levels, including customer journeys, messaging, delivery, and channel optimization, creating bold non‑personal campaigns integrated with personal promotion efforts.

This colleague collaborates with cross‑functional partners—including Lung Marketing, Sales, Insights & Analytics, Medical, PVA, RC, and agency partners—to design, build, and deploy best‑in‑class omnichannel campaigns that elevate the experience for HCPs.

They drive meaningful engagement with HCP segments, leveraging promotional mix analyses to optimize resource allocation and improve campaign resonance and impact.

Lead HCP media strategy with agency and partners, rigorously tracking performance to adapt plans in an agile manner.

Analyze customer behavior using CRM data and analytics to track HCP engagement, optimize experience, and adapt the HCP Experience Measurement Plan accordingly.

Accountabilities

Define vision, strategy, and implementation of HCP omnichannel solutions that improve the HCP customer experience and support brand goals.

Partner with the brand team and cross‑functional partners to identify HCP targets and design personalized campaigns across web, SEO/SEM, email, direct mail, social media, and digital advertising.

Create agile content and implement initiatives that execute on brand strategy in website design, personalization, SEO, paid search, CRM, digital display media, and social media.

Identify trends and insights to optimize customer plans, spend, and ROI, working with agencies and analytics teams.

Implement identified technologies and develop modular, personalized content based on audience research and trend analysis.

Establish objectives and performance metrics with Analytics and agencies, recommending campaign optimizations to improve overall performance.

Work cross‑functionally to understand customer and business needs and align strategies for different HCP segments.

Drive financial performance improvements through ongoing analysis, continuous process improvements, and budget management.

Actively manage agency partner relationships, expectations, budgeting, and contract reviews.

Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

Bachelor’s degree

8+ years of experience with increasing responsibilities in digital agency, marketing, or related functions, preferably in pharma or healthcare

Deep understanding of multichannel marketing tactics and digital channels, including email, websites, webinars, digital media programs, paid search, SEO, social media, mobile apps, and measurement/insight generation

Demonstrated experience leveraging customer journeys and experience maps to engage target audiences during “moments that matter,” creating personalized, omnichannel solutions

Experience managing and driving accountability with multiple agencies to execute tactics on time and within budget

Experience with A/B testing across channels and content types

Strong analytical skills with the ability to assess business results, define KPIs, and maximize marketing investment value

Proven experience advising stakeholders and influencing business partners and peers effectively

Demonstrated ability to learn new product and disease states quickly

Strong consultative skills, including discovery, workshop facilitation, roadmap planning, project management, and interpersonal communication

Ability to influence stakeholders across various departments, including senior leadership globally

Self‑motivated drive to collaborate cross‑functionally with Brand Marketing, Insights & Analytics, DD&T, Sales, and key partners

Financial management and budgeting abilities

Additional Information Percentage of travel: Requires approximately 10% travel. Willingness to travel to meetings and conferences, including overnight stays.

Takeda Compensation And Benefits Summary U.S. Base Salary Range: $153,600.00 – $241,340.00

Eligible for short‑term and long‑term incentives. Benefits include medical, dental, vision insurance; 401(k) plan with company match; short‑term and long‑term disability coverage; basic life insurance; tuition reimbursement; paid volunteer time off; company holidays; well‑being benefits; up to 80 hours of sick time; up to 120 hours of paid vacation.

EEO Statement Takeda is proud of its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, parental status, national origin, age, disability, citizenship status, genetic information or other characteristics protected by law.

Location Boston, MA

Employment Type Full‑time

Job Exempt Yes

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