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NWH

Application System Support Specialist

NWH, Frisco, Texas, United States, 75034

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NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.

The company operates over 30 manufacturing and warehousing facilities across the country, including sawmills, concentration yards, and distribution facilities, using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations.

Key Responsibilities

Actively monitor and address issues promptly to reduce system downtime

Develop, configure, implement, and support integrations connecting internal business applications with external partner systems

Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations

Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.)

Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions

Ensure application system integrations comply with performance, security, and compliance standards

Maintain comprehensive documentation of data flows, system mappings, and integration processes

Support system upgrades and migrations by ensuring compatibility and continuity of integrations

Qualifications

3-5 years of demonstrated experience managing complex system integration projects

Bachelor's degree preferred

Strong SQL skills

Understanding of data transformation and mapping techniques

Experience using SQL to validate, test, and troubleshoot integration data flows

Strong knowledge of API development, management, and testing including authentication methods

Skilled and experienced in scripting or programming languages such as C#, Python, or PowerShell

Hands-on experience with SQL Server Integration Services, SmartConnect, SmartPost (or similar integration platforms)

Working knowledge and experience with Windows server and cloud environments

Ability to identify, analyze, and resolve problems with clear and effective communication

Familiarity with manufacturing ERP or financial systems integrations (e.g., Microsoft Dynamics GP, Epicor, or similar platforms)

Preferred Skills

Knowledge of EDI transactions and other B2B integration protocols

Familiarity with data governance and security best practices

Knowledge of integration design patterns and best practices

Familiarity with version control systems (Git) and CI / CD pipelines

Understanding of manufacturing processes and industry-specific data flows

Ability to manage and prioritize multiple tasks and projects in a dynamic manufacturing environment

NWH is an Equal Opportunity / Affi…

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