Kaedix
System Administrator
Phoenix, AZ - Must be local to Phoenix AZ
About KAEDIX KAEDIX exists to change how the world constructs fundamentally. Join us in pursuing transformational change in every aspect of AEC. We're made up of brilliant engineers, manufacturers, programmers, and other generalists who are united by the notion that to make great things intelligently is a worthy pursuit.
Building Today. Transforming Tomorrow.
About the Position KAEDIX is seeking a highly capable System Administrator (Contractor) to manage our internal IT systems across a hybrid team. This role combines Tier 1–2 helpdesk responsibilities with ad-hoc strategic infrastructure ownership, including MDM, endpoint security, identity management, and SSO integrations supported by the CIO. You'll support daily tech operations, troubleshoot quickly, and proactively shape systems to support KAEDIX as we scale.
Ensure seamless daily operations while building a secure, automated, and future-ready IT foundation.
Key Responsibilities Helpdesk & Support
Provide chat / email / phone support for team-wide IT issues
Troubleshoot macOS and Windows hardware / software issues
Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Resolve MFA, identity, and access issues via Microsoft Entra ID
Coordinate device pickup, provisioning, and replacements
Provide onsite support in Phoenix for device swaps, conference gear, or connectivity issues
Endpoint & Device Management
Provision and maintain device inventory (Apple Business Manager)
Administer Jamf for Apple devices (with future transition to Intune)
Remote lock / wipe lost or offboarded devices
Deploy policies and profiles for compliance, security, and performance
Security & Compliance
Monitor and respond to Microsoft Defender for Endpoint alerts
Generate and review monthly device security reports
Enforce Conditional Access and MFA policies
Support SOC2 readiness and basic compliance hardening
User Lifecycle Management
Handle onboarding and offboarding of users across M365 and SaaS tools
Provision RBAC-based access across key apps (e.g., Odoo, HubSpot, Todoist)
Maintain rapid offboarding protocol : access revoked within 1 hour of request
Proactive IT Operations
Monitor systems for preventative risk or performance issues
Conduct quarterly IT infrastructure reviews and share roadmap recommendations
Recommend cost-effective tools or automations to improve workflows and security
Strategic Initiatives
Lead MDM migration from Jamf to Microsoft Intune
Design and implement SSO workflows for key platforms (e.g., Todoist, Miro, Gusto)
Build automated provisioning scripts or workflows across SaaS stack
Partner with leadership to plan Zero Trust security and device lifecycle automation
SLA Expectations Onsite support in Phoenix may be requested for P1 or P2 issues involving devices or connectivity.
Critical (P1) : Device down, MFA failure, account lockout
First Response :
Resolution Target :
High (P2) : Odoo / HubSpot login issues, Defender alerts
First Response :
Resolution Target :
Routine (P3) : New user setup, file access, hardware sync
First Response :
Resolution Target :
Qualifications Education & Experience
3+ years in IT systems admin or support roles (including contractor / freelance experience)
Experience managing both day-to-day IT and long-term systems design
Prior work with small / hybrid or startup teams
Technical Skills
Expertise in Microsoft 365 administration (Exchange, Teams, OneDrive, SharePoint)
Hands-on experience managing Apple Business Manager and Jamf for Apple fleets
Familiar with Microsoft Defender for Endpoint : monitoring, triage, and reporting
Comfortable with remote lock / wipe, compliance policies, and secure device provisioning
Familiar with SSO / SAML integrations and MDM migrations
Comfortable scripting in PowerShell or Bash
Certifications (Preferred, but not required)
Microsoft Certified : Modern Desktop Administrator Associate
Microsoft Certified : Security, Compliance, and Identity Fundamentals
Jamf Certified Associate or 200-level+ certification
CompTIA Security+ or equivalent
Apple Certified Support Professional (ACSP)
Soft Skills
Clear and proactive communicator
Comfortable with minimal oversight and high autonomy
Bias toward secure, scalable, and automated solutions
Strong follow-through and systems thinking mindset
Work Environment
Contractor role with flexible, part-time hours
Primarily remote, but must be available for onsite response in Phoenix when needed
Fast-paced, experimental culture where execution wins over perfection
Regular async collaboration with CIO and ops / tech teams
Lightly structured environment – initiative is critical
#J-18808-Ljbffr
About KAEDIX KAEDIX exists to change how the world constructs fundamentally. Join us in pursuing transformational change in every aspect of AEC. We're made up of brilliant engineers, manufacturers, programmers, and other generalists who are united by the notion that to make great things intelligently is a worthy pursuit.
Building Today. Transforming Tomorrow.
About the Position KAEDIX is seeking a highly capable System Administrator (Contractor) to manage our internal IT systems across a hybrid team. This role combines Tier 1–2 helpdesk responsibilities with ad-hoc strategic infrastructure ownership, including MDM, endpoint security, identity management, and SSO integrations supported by the CIO. You'll support daily tech operations, troubleshoot quickly, and proactively shape systems to support KAEDIX as we scale.
Ensure seamless daily operations while building a secure, automated, and future-ready IT foundation.
Key Responsibilities Helpdesk & Support
Provide chat / email / phone support for team-wide IT issues
Troubleshoot macOS and Windows hardware / software issues
Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Resolve MFA, identity, and access issues via Microsoft Entra ID
Coordinate device pickup, provisioning, and replacements
Provide onsite support in Phoenix for device swaps, conference gear, or connectivity issues
Endpoint & Device Management
Provision and maintain device inventory (Apple Business Manager)
Administer Jamf for Apple devices (with future transition to Intune)
Remote lock / wipe lost or offboarded devices
Deploy policies and profiles for compliance, security, and performance
Security & Compliance
Monitor and respond to Microsoft Defender for Endpoint alerts
Generate and review monthly device security reports
Enforce Conditional Access and MFA policies
Support SOC2 readiness and basic compliance hardening
User Lifecycle Management
Handle onboarding and offboarding of users across M365 and SaaS tools
Provision RBAC-based access across key apps (e.g., Odoo, HubSpot, Todoist)
Maintain rapid offboarding protocol : access revoked within 1 hour of request
Proactive IT Operations
Monitor systems for preventative risk or performance issues
Conduct quarterly IT infrastructure reviews and share roadmap recommendations
Recommend cost-effective tools or automations to improve workflows and security
Strategic Initiatives
Lead MDM migration from Jamf to Microsoft Intune
Design and implement SSO workflows for key platforms (e.g., Todoist, Miro, Gusto)
Build automated provisioning scripts or workflows across SaaS stack
Partner with leadership to plan Zero Trust security and device lifecycle automation
SLA Expectations Onsite support in Phoenix may be requested for P1 or P2 issues involving devices or connectivity.
Critical (P1) : Device down, MFA failure, account lockout
First Response :
Resolution Target :
High (P2) : Odoo / HubSpot login issues, Defender alerts
First Response :
Resolution Target :
Routine (P3) : New user setup, file access, hardware sync
First Response :
Resolution Target :
Qualifications Education & Experience
3+ years in IT systems admin or support roles (including contractor / freelance experience)
Experience managing both day-to-day IT and long-term systems design
Prior work with small / hybrid or startup teams
Technical Skills
Expertise in Microsoft 365 administration (Exchange, Teams, OneDrive, SharePoint)
Hands-on experience managing Apple Business Manager and Jamf for Apple fleets
Familiar with Microsoft Defender for Endpoint : monitoring, triage, and reporting
Comfortable with remote lock / wipe, compliance policies, and secure device provisioning
Familiar with SSO / SAML integrations and MDM migrations
Comfortable scripting in PowerShell or Bash
Certifications (Preferred, but not required)
Microsoft Certified : Modern Desktop Administrator Associate
Microsoft Certified : Security, Compliance, and Identity Fundamentals
Jamf Certified Associate or 200-level+ certification
CompTIA Security+ or equivalent
Apple Certified Support Professional (ACSP)
Soft Skills
Clear and proactive communicator
Comfortable with minimal oversight and high autonomy
Bias toward secure, scalable, and automated solutions
Strong follow-through and systems thinking mindset
Work Environment
Contractor role with flexible, part-time hours
Primarily remote, but must be available for onsite response in Phoenix when needed
Fast-paced, experimental culture where execution wins over perfection
Regular async collaboration with CIO and ops / tech teams
Lightly structured environment – initiative is critical
#J-18808-Ljbffr