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Arkansas State University

Systems Administrator

Arkansas State University, Jonesboro, Arkansas, us, 72402

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Employment Status Full time (29-40 Hrs)

Type of Employment Staff

# of openings 1

Location ASU-Jonesboro

Proposed Salary Range $50,000.00

Closing 10/24/25 (All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.)

Position Summary Systems Analyst (System Administrator) is responsible for coordinating the design and/or modification of computer system process activities. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities

Participating with team in system architecture decisions, management, implementation, and maintenance of physical servers, virtual servers, Cloud based systems, etc.

Windows and Linux system automation, monitoring, backups, upgrades, patching, debugging and performance tuning.

Integrations with Web Applications, APIs, and 3rd party integrations with ERP systems.

Collaborate with network, security, application teams, and Campus constituents to support infrastructure needs.

Ensure compliance with university policies, data security standards, and regulatory requirements. Create and maintain technical documentation and user guides.

Other duties as assigned

Knowledge/Skills/Abilities Technical Knowledge

Proficient in PowerShell, Bash, and Python for automation and system administration tasks

Experience with CRON for scheduled task management

Strong working knowledge of Microsoft 365 (M365) administration and integration

Experience with VMware and Proxmox virtualization platforms

Familiarity with Single Sign-On (SSO) implementations and identity management and Proofpoint for email security and threat protection

Working knowledge of Microsoft Active Directory

Familiarity with Ellucian Banner SIS is desirable

Working knowledge of Linux and Windows server environments, including web server configuration and management is desirable

Experience with back-end development using PHP and C# is desirable

Knowledge of relational databases (e.g., SQL Server, MySQL)

Ability to write and optimize SQL queries

Professional & Soft Skills

Analytical & Problem-Solving • Ability to diagnose issues and propose effective technical solutions • Strong debugging and troubleshooting skills

Communication • Ability to translate technical jargon into user-friendly language • Strong written and verbal communication for documentation and user support

Project Management & Collaboration • Experience working in agile/scrum environments • Comfortable using tools like Jira, Trello, Asana

Customer & User Focus • Understanding of user experience (UX) principles • Willingness to engage with users and stakeholders to improve applications

Adaptability & Continuous Learning • Willingness to stay current with evolving web technologies • Ability to quickly learn and apply new tools and frameworks

General Days/Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Additional hours as requested and/or needed Regular and reliable attendance Opportunity for hybrid work schedule

Other Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications The formal education equivalent of an earned bachelor's degree in computer science, computer applications, mathematics, or a related field.

Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

E-Verify Participation Notice https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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