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Elekta

Sales Operations Associate

Elekta, Atlanta, Georgia, United States, 30383

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Be among the first 25 applicants We don’t just build technology. We build hope for everyone dealing with cancer.

Join the team as our Commercial Operations Associate where you'll be the first responder for sales team questions—solving mysteries, squashing bugs, and documenting your fixes for future reference. Responsibilities

Salesforce Support – Serve as the first point of contact for sales team Salesforce questions, troubleshoot basic issues, escalate complex cases, and document solutions for future reference. Data Quality & Integrity – Monitor, validate, and maintain accurate data for Accounts, Contacts, Leads, Opportunities, and Install Base records. Identify and correct inconsistencies, duplicates, and missing information through reports and dashboards. Lead Management – Ensure all inbound leads are promptly and accurately routed to the correct sales owners. Exception Reporting – Build, update, and maintain Salesforce dashboards and reports to track data gaps and provide actionable insights for sales. Data Cleanup Projects – Lead or participate in data-improvement initiatives, including install base updates, competitive equipment tracking, account segmentation, and market intelligence enrichment. Win/Loss Tracking – Capture and standardize win/loss reasons in Salesforce and gather related market insights to support strategic decision-making. Backup & Collaboration – Shadow the senior team members to learn advanced responsibilities and act as backup during absences; work closely with Commercial Operations, Sales, and cross-functional teams. Continuous Learning & Process Improvement – Identify opportunities to enhance CRM processes, automation, and reporting. Develop skills in Salesforce, Qlik Sense, and the end-to-end sales process. Ad Hoc Support – Assist with special projects, analysis, and operational support as needed. Qualifications

Bachelor’s degree in business, analytics, Information Systems, or equivalent work experience. 1–2 years of professional experience, preferably in a role supporting a sales team or commercial function. Basic familiarity with Salesforce or other CRM platforms. Experience with BI/reporting tools (Qlik Sense, Tableau, Power BI, etc.). Understanding of sales processes and sales performance metrics. Prior experience in data cleanup, reporting, or basic analytics. Exposure to account segmentation, lead management, or install base data. Strong interpersonal skills, service-oriented mindset when working with sales teams and cross-functional partners. Proficiency with Microsoft Excel (pivot tables, lookups, formulas), PowerPoint, and Word. Excellent written and verbal communication skills; able to explain data and processes clearly. High attention to detail and strong organizational skills. Problem-solving mindset with the ability to investigate issues, identify root causes, and follow through on solutions. What You’ll Get

In this role, you will work for a higher purpose—hope for everyone dealing with cancer and access to the best cancer care. Elekta offers a range of benefits. What we offer

Opportunity to work with a proactive and supportive team Hybrid work option (on-site at least 3 days/week) Excellent Medical, Dental and Vision coverage 401k, paid Vacation and Holiday Wellness reimbursement, tuition reimbursement and flexible spending account Opportunity to work on cutting edge medical advancement Close-knit company culture Upward mobility How to proceed

We are looking forward to hearing from you. Apply by submitting your application and résumé in English, via the “Apply” button. Applications by e-mail are not accepted. We are an equal opportunity employer . We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic. The US base salary range for this position is $68,000 - $73,000. Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world. We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way, for financial and environmental matters, and for our employees to feel that they bring value wherever in the organization they may work.

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