Veterinary Practice Partners
Veterinary Practice Partners is hiring: Veterinary Receptionist in Hixson
Veterinary Practice Partners, Hixson, TN, US
Northgate Animal Hospital is hiring full-time or part-time Veterinary Receptionists to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with:
- All the benefits you deserve-medical, dental, vision, and retirement for full time employees.
- Paid time off. Take the time you need to recharge for full time employees.
- Employee pet discount because we know your pets are family, too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today.
- Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
- Full-Time: Four full days per week, Monday through Friday, from 7:00 AM to 6:00 PM with a one-hour lunch break.
- Part-Time: Two or three days per week, Monday through Friday, from 7:00 AM to 6:00 PM with a one-hour lunch break.
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor