Lexima
The following is a comprehensive job description for a Housekeeper at an extended stay hotel in Williston, ND, based on typical industry requirements and local job postings:
Housekeeper Job Description - Extended Stay Hotel
Job Summary:
The Housekeeper is responsible for ensuring the cleanliness, sanitation, and comfort of guest rooms and public areas, adhering to the hotel's high standards. This role is crucial to guest satisfaction, especially in an extended stay environment where attention to detail in kitchenettes/living spaces is paramount.
Key Responsibilities:
Guest Room Cleaning & Maintenance (Including Extended Stay Suites):
Clean, dust, vacuum, and mop guest rooms according to established daily and weekly schedules. Make beds, change linens, and replenish fresh towels. Clean and sanitize bathrooms thoroughly (toilets, sinks, showers/tubs, mirrors). Clean and organize kitchenettes/full kitchens, including washing dishes, wiping counters, and cleaning appliances (refrigerator, microwave, stovetop, etc.). Restock in-room amenities, including toiletries, coffee supplies, and other guest items. Empty trash, remove debris, and replace liners. Ensure all appliances and fixtures are in working order. Clean windows, glass surfaces, and mirrors. Public Area Cleaning:
Clean and maintain cleanliness in public areas such as the lobby, hallways, elevators, stairwells, and public restrooms. Tidy and clean shared guest areas like the guest laundry room, fitness center, and breakfast/dining spaces. Maintain the cleanliness and organization of housekeeping carts, supply rooms, and linen closets. Reporting & Communication:
Identify and promptly report any maintenance issues, damages, or safety concerns (e.g., leaky faucets, broken furniture, faulty lights) to the Front Desk or Maintenance Department. Report any guest property or lost-and-found items found in rooms to management immediately. Respond courteously and promptly to guest requests (e.g., extra towels, amenities) and provide exceptional customer service. Laundry & Stocking:
Handle, sort, wash, dry, fold, and store hotel laundry (linens, towels, etc.) as needed. Stock housekeeping cart and rooms with required supplies before and during the shift. Safety & Compliance:
Adhere to all health, safety, and brand cleanliness standards and procedures, including the proper handling of cleaning chemicals and equipment. Respect guest privacy and adhere to "Do Not Disturb" policies. Qualifications and Skills:
High School Diploma or equivalent is preferred. Previous housekeeping or janitorial experience, preferably in a hotel setting, is a plus. Strong attention to detail and a commitment to maintaining high standards of cleanliness. Excellent time management and organizational skills, with the ability to clean assigned rooms efficiently. Reliability, dependability, and the ability to work independently. Strong verbal communication skills. Professional and courteous demeanor when interacting with guests and colleagues. Flexibility to work various shifts, including weekends and holidays. Physical Requirements:
Ability to stand, walk, bend, stoop, kneel, push, and pull for extended periods. Ability to push/pull a housekeeping cart and lift or move up to 25-50 pounds occasionally. Must be able to reach with hands and arms and perform repetitive tasks.
Must be able to work Saturday -Tuesday, 30-32 hours. Will have off Wednesday - Friday. Hourly pay is $17 an hour.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status
Housekeeper Job Description - Extended Stay Hotel
Job Summary:
The Housekeeper is responsible for ensuring the cleanliness, sanitation, and comfort of guest rooms and public areas, adhering to the hotel's high standards. This role is crucial to guest satisfaction, especially in an extended stay environment where attention to detail in kitchenettes/living spaces is paramount.
Key Responsibilities:
Guest Room Cleaning & Maintenance (Including Extended Stay Suites):
Clean, dust, vacuum, and mop guest rooms according to established daily and weekly schedules. Make beds, change linens, and replenish fresh towels. Clean and sanitize bathrooms thoroughly (toilets, sinks, showers/tubs, mirrors). Clean and organize kitchenettes/full kitchens, including washing dishes, wiping counters, and cleaning appliances (refrigerator, microwave, stovetop, etc.). Restock in-room amenities, including toiletries, coffee supplies, and other guest items. Empty trash, remove debris, and replace liners. Ensure all appliances and fixtures are in working order. Clean windows, glass surfaces, and mirrors. Public Area Cleaning:
Clean and maintain cleanliness in public areas such as the lobby, hallways, elevators, stairwells, and public restrooms. Tidy and clean shared guest areas like the guest laundry room, fitness center, and breakfast/dining spaces. Maintain the cleanliness and organization of housekeeping carts, supply rooms, and linen closets. Reporting & Communication:
Identify and promptly report any maintenance issues, damages, or safety concerns (e.g., leaky faucets, broken furniture, faulty lights) to the Front Desk or Maintenance Department. Report any guest property or lost-and-found items found in rooms to management immediately. Respond courteously and promptly to guest requests (e.g., extra towels, amenities) and provide exceptional customer service. Laundry & Stocking:
Handle, sort, wash, dry, fold, and store hotel laundry (linens, towels, etc.) as needed. Stock housekeeping cart and rooms with required supplies before and during the shift. Safety & Compliance:
Adhere to all health, safety, and brand cleanliness standards and procedures, including the proper handling of cleaning chemicals and equipment. Respect guest privacy and adhere to "Do Not Disturb" policies. Qualifications and Skills:
High School Diploma or equivalent is preferred. Previous housekeeping or janitorial experience, preferably in a hotel setting, is a plus. Strong attention to detail and a commitment to maintaining high standards of cleanliness. Excellent time management and organizational skills, with the ability to clean assigned rooms efficiently. Reliability, dependability, and the ability to work independently. Strong verbal communication skills. Professional and courteous demeanor when interacting with guests and colleagues. Flexibility to work various shifts, including weekends and holidays. Physical Requirements:
Ability to stand, walk, bend, stoop, kneel, push, and pull for extended periods. Ability to push/pull a housekeeping cart and lift or move up to 25-50 pounds occasionally. Must be able to reach with hands and arms and perform repetitive tasks.
Must be able to work Saturday -Tuesday, 30-32 hours. Will have off Wednesday - Friday. Hourly pay is $17 an hour.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status