U.S. Bank is hiring: Data Analytics Analyst in Charlotte

Join the U.S. Bank team as a Data Analytics Analyst, driving data‑driven insights across our Marketing, Analytics & Customer Experience organization. At U.S. Bank, we deliver smarter financial decisions and communities thrive. This high‑visibility role focuses on analytics development, executive reporting, and data‑visualization to support enterprise growth and strategic decisions.

Key Responsibilities – Data & Insights

• Act as SME for data visualization and Power BI in the team.
• Lead end‑to‑end analytics across the Enterprise Insights team, leveraging data insights to improve customer acquisition, retention, and profitability.
• Identify and implement KPIs, dashboards, and performance metrics to drive business decision‑making and operational efficiencies.
• Utilize tools such as SAS, SQL, Python, R or other analytical software to analyze and interpret data.
• Apply statistical methods to analyze data and derive meaningful insights.
• Understand business goals and objectives to align insights strategies and outputs with overall business objectives.
• Analyze and synthesize data to produce predictive insights, supporting business and channel partners to inform business strategies and decision‑making.
• Present data and insights in a visually appealing and easily understandable format using Power BI.
• Identify, evaluate, and acquire relevant data sources, collaborate with data providers, ensure data quality and security, and maintain infrastructure.

Key Responsibilities – Leadership & Collaboration

• Co‑build a high‑performing team of data scientists, analysts, and strategists, fostering innovation and continuous learning.
• Partner with senior executives and cross‑functional teams (Business Line, Marketing, Technology, Product, and Digital) to align data analytics and insights with business objectives.
• Act as a thought leader, presenting insights to executive leadership and influencing key strategic decisions.
• Develop strategic plans, define goals, identify target segments, collaborate cross‑functionally, monitor trends, allocate resources, review and adjust plans.
• Identify and address challenges, develop innovative solutions, and drive continuous improvement.
• Adapt quickly to changing market conditions, technologies, and customer preferences.
• Administer and support transformation, efficiency goals, financial aspects including capital expenditures, billing, contracts, leadership and talent planning.

Qualifications & Experience

• 3+ years of experience in data visualization and analytics using Power BI, or a related field, with a proven track record in banking, fintech, or financial services.
• Master’s degree in Data Analytics, Business, Finance, Economics, or other quantitative fields (preferred).
• Power BI certification (Microsoft Power BI) preferred.
• Deep expertise in data visualization, predictive modeling, Power BI, and PowerPoint presentations.
• Experience with Azure Synapse and Databricks.
• Strong knowledge of business banking products, lending, payments, and financial services for small to mid‑sized businesses.
• Proficiency in SQL, Python, SAS, Power BI, Tableau, or similar analytics tools.
• Strategic mindset with exceptional leadership, communication, and stakeholder management skills.
• Expert/advanced ability to align people and culture with changes in business strategy, structure, technology and business processes.
• Expert knowledge of marketing technology stack and keeping up-to-date with technology trends and statistical principles.
• Expert/advanced ability to plan, execute, and oversee the selection, evaluation, and ongoing management of vendors and agencies.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2–5 weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Accrual of safe leave hours

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. 

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E‑Verify: U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

Posting may be closed earlier due to high volume of applicants.