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Inside Higher Ed

Systems Administrator 2 (Cloud and IaC Technolgies), Digital Technology Solution

Inside Higher Ed, Cincinnati, Ohio, United States, 45208

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Systems Administrator 2 (Cloud and IaC Technologies), Digital Technology Solutions

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Inside Higher Ed

Job Overview Primary responsibilities include implementing and administering cloud solutions in AWS and Azure commodity and CMMC environments, leveraging IaC and automation technologies. This position will offer flexibility for a hybrid remote schedule for applicants with a residence within OH/IN/KY once training is complete. Remote work arrangements are subject to change in accordance with university policies.

Essential Functions

Support and deploy technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technical complexity of the systems and services.

Configure, maintain and manage enterprise class storage and server hardware, software and services.

Travel throughout the university’s campuses and to other remote facilities as necessary.

Monitor utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements.

Collaborate with clients, technical staff and vendors on service request fulfillment.

Troubleshoot system failures escalating to senior technicians or vendors as appropriate; monitor incoming incident reports and collaborate with departments and end users to resolve problems.

Participate in 24x7 on call rotation responding to service outages as defined in the department’s standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call.

Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community.

Ensure the security of the university’s shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network‑accessible resources.

Perform related duties based on departmental need. This job description can be changed at any time.

Required Education Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field. Six (6) years of relevant work experience and/or other specialized training can be used in lieu of the education requirement.

Required Experience

Two (2) years of related experience with implementing enterprise class IT technologies.

Advanced working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies.

Skilled in language scripting and automation tools.

Strong critical thinking and decision‑making skills.

Excellent project management skills and the ability to prioritize.

Firm grasp on IT infrastructure and operations best practices.

Strong customer service skills.

Additional Qualifications Considered

Intermediate to advanced working knowledge with VMware, Linux, Windows/AD Administration, DNS, LDAP, and Cloud Administration.

Good understanding of Hyper‑converged infrastructure, SQL cluster technologies, F5 BIG‑IP load balancing, and HPC Administration.

Skilled in HTML and familiarity with SAN environments.

MCSE, MCSA, MS Certified Azure Administrator/Solution Architect, VCP6.5+, RHCS, RHCSA, CompTIA, CCSP, AWS Certified Solutions Architect, GCP Cloud Architect, SNCP, SNIA, CCIE, CCNP, BCNE certifications.

Physical Requirements/Work Environment

Sitting - Continuously

Repetitive hand motion (such as typing) - Continuously

Hearing, listening - Continuously

Talking - Often

Standing - Often

Walking - Often

Bending - Seldom

Climbing stairs/ladders - Seldom

Crawling - Seldom

Crouching - Seldom

Kneeling, squatting - Seldom

Lifting - over 50 pounds - Seldom

Lifting - up to 20 pounds - Seldom

Lifting - up to 50 pounds - Seldom

Pulling, pushing - Seldom

Reaching overhead - Seldom

Stooping - Seldom

Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level.

Hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts of machinery or tools used to perform work, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals.

Compensation and Benefits UC offers an exceptional benefits package designed to support your well‑being, financial security, and work‑life balance. Highlights include tuition remission, robust retirement plans, work‑life balance with generous time‑off policy, and additional paid holidays and parental leave. Competitive salary based on experience, comprehensive health coverage, flexible spending accounts, and professional development opportunities. For more information, visit https://www.uc.edu/careers.html

Equal Opportunity Employer UC is an E‑Verify employer. To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu. Equal opportunity employer: Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

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