The New York Independent System Operator
Senior Storage Administrator
The New York Independent System Operator, East Greenbush, New York, United States
The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.
The Senior Storage Administrator architects, manages and administers Storage Area Network (SAN), Network-Attached Storage (NAS), and all other systems classified as storage technologies and backup technologies. This individual is responsible for system architecture, design, installation, configuration, testing, and implementation of storage management and backup management hardware and software, upgrades, patching, system integrity, security, scripting, disaster recovery, and performance.
The Senior Storage Administrator creates, maintains and adheres to storage administration, backup administration and user standards and procedures and monitors use and availability of storage and backup resources. This individual leads and/or participates on project teams and collaborates with application developers and infrastructure peers, performs backup and restoration procedures, leads and/or supports audit efforts and ensures compliance with corporate and regulatory standards.
The Senior Storage Administrator mentors and trains associate and storage administrators and provides enterprise storage and backup expertise in strategic IT planning. This individual is expected to establish and maintain working relationships with IT partners, business customers, and vendor, as well as creates and maintain technical documentation.
ESSENTIAL DUTIES and RESPONSIBILITIES
Performs advanced and/or highly complex work with minimal or no supervision. Leads functional or virtual departmental or inter-departmental teams and demonstrates accountability for completion of team-wide objectives. Demonstrates the highest proficiency with assigned technology platforms and disciplines; has broad knowledge of ancillary information technologies, methodologies and platforms. Represents the organization to external entities. Creates, installs and maintains new versions and patch upgrades of enterprise storage and backup systems. Performs on-going performance tuning, hardware and software upgrades, and resource optimization. Monitors and maintains security and performance of enterprise storage and backup systems. Leads and participates in capacity planning and system lifecycle management. In partnership with other subject matter experts and our Business Continuity department, design, test and implement complex solutions that support high availability and inter-site and intra-site failover capabilities. Performs storage capacity planning and generates capacity reports. Provisions and controls storage and backup user permissions and privileges with strict adherence to access guidelines following SOC1 and CIP standards. Provides technical support to software development, infrastructure, IT operations and inter-departmental teams. Participates in and/or leads in-depth troubleshooting and root cause analysis in inter-disciplinary teams. Designs and maintains enterprise storage and backup systems to adhere to all established NYISO and regulatory standards. Manages data and information requests to support internal and external audit requests. Provides 24x7 technical support on a rotational basis. Mentors and trains associate and storage and backup administrators. Establishes and communicates NYISO enterprise storage and backup standards and policies and procedures. Participates in on-going IT strategic planning with primary focus on enterprise storage and backup technologies. Leads and/or participates in system lifecycle management. Participates in procurement activities and support contract management. Leads and/or participates in license management and compliance. Understands networking and storage technologies and participates in planning and troubleshooting network and storage services for Unix and VMware infrastructure. Creates and maintains detailed documentation of Linux, Unix and VMware configurations and functions. Familiarity with Microsoft Active Directory. Establishes and maintains working relationship with key strategic vendors to understand technical direction of enterprise storage and backup technologies. Direct impact and responsibility for the organization's security posture as related to system integrity and security. Develop and champion innovative solutions that improve operational efficiency through the automation of administrative tasks necessary to maintain portfolio of infrastructure assets. QUALIFICATIONS:
Bachelor's Degree (BS), Computer Science, Information Systems, or similar technical program required; Master's Degree (MS) preferred. Minimum of five to seven years' experience as a Storage Administrator. Additional experience as Backup Administrator preferred. HDS Certified Storage Manager, Brocade Switch Certification, or equivalent certification required. ADDITIONAL REQUIREMENTS
Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts and draw valid conclusions. Intermediate competency in Windows operating environment using MS Office applications, e-mail and Internet programs. Advanced knowledge and skills related to network, operating systems, Storage Area Network (SAN), Network Attached Storage (NAS) and tape backup solutions. Experience with one or more enterprise storage system (Hitachi, EMC, NetApp, IBM). Experience with one or more enterprise backup systems. PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. WORK ENVIRONMENT
The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. Please note that this position will be filled at the level appropriate with the candidate's experience and qualifications. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.
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Performs advanced and/or highly complex work with minimal or no supervision. Leads functional or virtual departmental or inter-departmental teams and demonstrates accountability for completion of team-wide objectives. Demonstrates the highest proficiency with assigned technology platforms and disciplines; has broad knowledge of ancillary information technologies, methodologies and platforms. Represents the organization to external entities. Creates, installs and maintains new versions and patch upgrades of enterprise storage and backup systems. Performs on-going performance tuning, hardware and software upgrades, and resource optimization. Monitors and maintains security and performance of enterprise storage and backup systems. Leads and participates in capacity planning and system lifecycle management. In partnership with other subject matter experts and our Business Continuity department, design, test and implement complex solutions that support high availability and inter-site and intra-site failover capabilities. Performs storage capacity planning and generates capacity reports. Provisions and controls storage and backup user permissions and privileges with strict adherence to access guidelines following SOC1 and CIP standards. Provides technical support to software development, infrastructure, IT operations and inter-departmental teams. Participates in and/or leads in-depth troubleshooting and root cause analysis in inter-disciplinary teams. Designs and maintains enterprise storage and backup systems to adhere to all established NYISO and regulatory standards. Manages data and information requests to support internal and external audit requests. Provides 24x7 technical support on a rotational basis. Mentors and trains associate and storage and backup administrators. Establishes and communicates NYISO enterprise storage and backup standards and policies and procedures. Participates in on-going IT strategic planning with primary focus on enterprise storage and backup technologies. Leads and/or participates in system lifecycle management. Participates in procurement activities and support contract management. Leads and/or participates in license management and compliance. Understands networking and storage technologies and participates in planning and troubleshooting network and storage services for Unix and VMware infrastructure. Creates and maintains detailed documentation of Linux, Unix and VMware configurations and functions. Familiarity with Microsoft Active Directory. Establishes and maintains working relationship with key strategic vendors to understand technical direction of enterprise storage and backup technologies. Direct impact and responsibility for the organization's security posture as related to system integrity and security. Develop and champion innovative solutions that improve operational efficiency through the automation of administrative tasks necessary to maintain portfolio of infrastructure assets. QUALIFICATIONS:
Bachelor's Degree (BS), Computer Science, Information Systems, or similar technical program required; Master's Degree (MS) preferred. Minimum of five to seven years' experience as a Storage Administrator. Additional experience as Backup Administrator preferred. HDS Certified Storage Manager, Brocade Switch Certification, or equivalent certification required. ADDITIONAL REQUIREMENTS
Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts and draw valid conclusions. Intermediate competency in Windows operating environment using MS Office applications, e-mail and Internet programs. Advanced knowledge and skills related to network, operating systems, Storage Area Network (SAN), Network Attached Storage (NAS) and tape backup solutions. Experience with one or more enterprise storage system (Hitachi, EMC, NetApp, IBM). Experience with one or more enterprise backup systems. PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. WORK ENVIRONMENT
The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. Please note that this position will be filled at the level appropriate with the candidate's experience and qualifications. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.
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