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Tao Group Hospitality

Server - TAO Restaurant Chicago

Tao Group Hospitality, Chicago, Illinois, United States, 60290

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2 days ago Be among the first 25 applicants

Benefits

State Applicable Time Off

Pet Insurance

401(k) Retirement Program with Employer Match

Employee Assistance Program

TAO Savings Marketplace

Employee Discounts and much more!

Actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

Essential Functions Of The Position

Anticipate and accommodate the needs of the guests.

Maintain general cleanliness of assigned stations and the entire venue.

Provides professional and exceptional service.

Presents menus, answers question, and make suggestions for all food and beverage items.

Informs guests of all food and beverage specials, with prices.

Required to solicit any allergy or dietary restrictions from each guest.

Accurately enter all orders into the POS system and follows proper cash/payment card procedures.

Ensures the delivery of all food and beverage to the guests.

Follow supervisor's instructions, communicate with and support co-workers while being a team player.

Possesses in-depth knowledge of all food and beverage menus and the company.

Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

Complies with Department of Health and company sanitation standards.

Works as part of a team and provides help and support to all fellow team members.

Accurately completes all end-of-shift financial procedures.

Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

Properly sets-up floor and other opening/closing procedures as directed by management, including:

Ensures all tables, chairs and banquettes are clean and free of debris

Sets tables with proper settings

Wipes down chairs, tables, and banquettes

Stocks side-stations with prescribed supplies

Performs opening side-work as prescribed

Performs closing side-work as prescribed

Reports all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Attends and participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and/ or complete additional tasks as assigned.

Training Requirements

Tao Group Hospitality in-venue dining room server training

Education/Working Knowledge

Previous hospitality experience.

Previous dining room experience.

Previous experience in a high-volume restaurant/nightclub/lounge.

Skills / Physical Demands / Work Environment / Schedule

Ability to write and verbally communicate.

Must have good positive energy throughout the day.

Must be able to print legibly for team members, management, and guests to read.

Must be able to kneel, bend, and stand for extended periods of time.

Must be able to move quickly.

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.

Exposure to cleaning materials.

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.

Maintain a professional, neat, and well-groomed appearance adhering to Company standards.

Ability to maintain confidentiality.

Ability to handle a fast-paced, busy, and somewhat stressful environment.

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.

Seniority level Entry level

Employment type Part-time

Job function Other

Industries Restaurants

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