Robert Half
Description We are seeking a highly motivated and organized Executive Assistant to provide exceptional administrative support to senior leadership in a higher education setting. The ideal candidate will serve as a key liaison, ensuring smooth operations and supporting the strategic goals of the institution. This role requires an individual with excellent communication abilities, strong time management skills, and a proven ability to manage multiple priorities in a fast-paced, collaborative environment. Key Responsibilities: Administrative Support:
- Provide comprehensive administrative assistance to senior executives, including calendar management, email communication, and documentation management.
- Plan, schedule, and manage complex meetings, events, and appointments, often involving cross-departmental coordination.
- Prepare meeting agendas, take detailed minutes, and follow up on action items to ensure timely completion.
- Manage special projects and contribute to strategic initiatives, collaborating with faculty, staff, and external stakeholders to ensure timely completion.
- Coordinate travel arrangements, manage expenses, and track budgets to support executives and institutional operations.
- Act as the primary point of contact between the executive and internal/external stakeholders, ensuring effective communication and managing correspondence professionally.
- Serve as a gatekeeper and problem-solver for competing priorities or conflicts, fostering positive relationships between teams across the organization.
- Maintain and organize records in compliance with institutional and legal standards, ensuring confidentiality and accuracy.
- Utilize and maintain university-specific systems, as well as general productivity tools such as Microsoft Office 365, Google Workspace, and other relevant platforms.
- Support workflow automation and data management efforts to streamline executive operations and team efficiency.
- Conduct research, retrieve information, and prepare reports, presentations, and proposals for meetings or projects as required.
- Monitor trends in higher education, offering insights and suggestions for improvement where applicable.
- Bachelor's degree in a relevant field or equivalent work experience in administrative support, preferably within higher education or a similar environment.
- Proven experience (3+ years) in an executive-level support role, showcasing a history of successfully managing complex tasks and responsibilities.
- Technical Proficiency: Advanced knowledge of office software (e.g., Microsoft Office Suite, Google Workspace, video conferencing platforms, and project management tools). Familiarity with CRM systems and automation tools is a plus.
- Communication Skills: Clearly articulate ideas and work with diverse stakeholders, both orally and in writing.
- Organizational Skills: Strong ability to prioritize tasks and meet tight deadlines in a dynamic environment.
- Exceptional problem-solving skills and a service-oriented mindset.
- Attention to detail and ability to handle confidential information with discretion.
- Familiarity with higher education leadership structures and academic processes is a plus.