TELUS International
Study Moderator - Los Angeles, CA
TELUS International, Los Angeles, California, United States, 90079
Description and Requirements
WORK LOCATION : Onsite location in Los Angeles, CA
WORK SCHEDULE : Mon-Sun, 7:30am - 12:00am - flexible availability
JOB STATUS : Full-time, Temporary
Start Date: ASAP
END DATE: 12/30/2025
RATE: $33.00 per hour
Objective
Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Site Manager. Training will be provided before the start of data collection. Sessions occur in Los Angeles, CA, with additional support staff on-site to manage participant intake and provide technical support.
Responsibilities: Receive participants at work and guide them through the data collection in a controlled environment. Assist the Anthropometric moderators in performing body measurements that require close proximity with participants in minimal clothing, including marking the participants with a pen and collecting measurements of different body parts using high-precision technology. Ensure all data collection is done per project guidelines and upload the data. Have all participants complete a survey at the end of each session. Follow COVID-19 sanitization procedures after each session. Represent and promote the TELUS AI brand. The moderator will report to the Site Manager Any additional tasks as needed Minimum Qualifications:
Excellent verbal and written communication Ability to interact professionally with project participants. Strong organizational skills, meticulous attention to detail Experience conducting in-person research sessions preferred Experience troubleshooting computers and/or consumer electronics TELUS International Values:
TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We embrace change and initiate opportunity We have a passion for growth We believe in spirited teamwork We have the courage to innovate
At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Site Manager. Training will be provided before the start of data collection. Sessions occur in Los Angeles, CA, with additional support staff on-site to manage participant intake and provide technical support.
Language Reference English
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
WORK LOCATION : Onsite location in Los Angeles, CA
WORK SCHEDULE : Mon-Sun, 7:30am - 12:00am - flexible availability
JOB STATUS : Full-time, Temporary
Start Date: ASAP
END DATE: 12/30/2025
RATE: $33.00 per hour
Objective
Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Site Manager. Training will be provided before the start of data collection. Sessions occur in Los Angeles, CA, with additional support staff on-site to manage participant intake and provide technical support.
Responsibilities: Receive participants at work and guide them through the data collection in a controlled environment. Assist the Anthropometric moderators in performing body measurements that require close proximity with participants in minimal clothing, including marking the participants with a pen and collecting measurements of different body parts using high-precision technology. Ensure all data collection is done per project guidelines and upload the data. Have all participants complete a survey at the end of each session. Follow COVID-19 sanitization procedures after each session. Represent and promote the TELUS AI brand. The moderator will report to the Site Manager Any additional tasks as needed Minimum Qualifications:
Excellent verbal and written communication Ability to interact professionally with project participants. Strong organizational skills, meticulous attention to detail Experience conducting in-person research sessions preferred Experience troubleshooting computers and/or consumer electronics TELUS International Values:
TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We embrace change and initiate opportunity We have a passion for growth We believe in spirited teamwork We have the courage to innovate
At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Site Manager. Training will be provided before the start of data collection. Sessions occur in Los Angeles, CA, with additional support staff on-site to manage participant intake and provide technical support.
Language Reference English
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.