CAPPS, Inc.
Job Description
Our Mission
The mission of the Texas Commission on Law Enforcement, as a regulatory State agency, is to establish and enforce standards to ensure that the people of Texas are served by highly trained and ethical law enforcement, corrections, and telecommunications personnel.
Our Records Management Division
TCOLE's Records Management Division plays a critical role in maintaining the integrity and security of essential law enforcement information. The division implements best practices in records management to support the Commission's regulatory functions and decision making processes. Through secure, technology-driven systems, our team ensures proper handling of sensitive records while maintaining strict compliance with state and federal regulations. The division focuses on information governance excellence through innovation, continuous improvement, and cross-agency collaboration to support TCOLE's mission of promoting the highest standards in Texas law enforcement.
Who We're Looking For
The Texas Commission on Law Enforcement (TCOLE) is seeking Records Analyst II to join the Government Relations Division located at 6330 E HWY 290, Suite 200, Austin, TX. The Records Analyst II performs complex (journey-level) records and information management work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Employees at this level may work more independently than those at the previous level, may routinely assist others in performing work of greater complexity, and may:
• Maintain agency records disposition log(s).
• Advise agency employees and work with legal counsel regarding the transfer of agency records to storage and the destruction of records in accordance with all applicable laws, policies, and procedures.
• Participate in the design and implementation of filing systems and filing procedures.
• Ensure that records are released to external customers in conformance with the approved retention schedule. Salary is dependent on qualifications and experience.
The salary range is $42,976 - $64,469. This Job Class for this position is 7481 and salary group is B17.
Examples of Work Performed
Reviews incoming investigative reports to determine pertinent information for entry into automated records systems.
Maintains electronic filing systems, investigative records, and case files. Identifies incomplete record submissions.
Maintains contact with law enforcement agencies to coordinate the collection and review of correct information.
Responds daily to email and telephone inquiries from department staff and other law enforcement agencies.
Assists in compiling data for charts, graphs, databases, summaries or reports.
Composes letters and memoranda explaining the findings of investigations or actions taken regarding information and supporting documentation found in databases.
Ensures security and confidentiality of sensitive and/or protected information. Other duties as assigned.
Qualifications:
Required Education and Experience:
• Experience in records management work.
• Bachelor's degree from an accredited four-year college or university in Records Management, Public Administration, Business Administration, Library and Information Sciences or a related field.
• Education and experience may be substituted on a year-for-year basis. Required Skills, Knowledge, and Abilities:
• Ability to research, analyze, and evaluate data and information to formulate conclusions and communicate guidance orally or in writing.
• Ability to pass a law enforcement sensitive background investigation.
• Ability to apply standardized information management strategies and procedures to unusual and/or critical situations.
• Knowledge of office practices and administrative procedures.
• Proficiency in the use of standard office equipment and Microsoft Word, Teams, Excel, Outlook, and SharePoint.
• Ability to communicate and interact effectively with members of law enforcement and representatives of other government agencies.
• Proven ability to write with precise attention to spelling and grammar.
Why work at TCOLE?
Working for the Texas Commission on Law Enforcement (TCOLE) empowers you to make an impact on public safety while engaging in continuous learning within a supportive environment. You'll play a crucial role in upholding high law enforcement standards, collaborating with local agencies, and enhancing the well-being of Texans. As a Texas state employee, you will have access to our comprehensive benefit programs including:
• Comprehensive health, dental, and vision insurance plans with several types of coverage to state employees and their eligible family members.
• 12 - 16 days of annual paid holidays.
• At least eight hours of paid vacation and up to eight hours of paid sick leave each month for Full-Time employees.
• Retirement options with the State of Texas Retirement that provide flexibility and security.
• Health and Wellness programs including wellness leave, fitness and weight management programs, and personalized wellness tools.
• TCOLE is a qualifying organization for the Public Service Loan Forgiveness Program.
• The Discount Purchase Program provides access to an online marketplace offering discount on a wide range of products and services.
All positions with TCOLE are security sensitive. Applicants are subject to an in-depth background investigation including criminal history, employment history and references, military, education, and personal references. Employment is contingent upon the verification of credentials and/or other information required.
Equal Opportunity Employer - TCOLE is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. ADA - In compliance with the Americans with Disabilities Act (ADA), TCOLE will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the Human Resources Department at 512-936-0831. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Military Occupational Specialty Codes - Military Specialty Codes that correspond to this job posting include MOS 42A, YN, YNS, YN, 3D0X1, 3H0X1, 84H0. More information can be found at: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_LibraryandRecords.pdf
Veterans Preference - Veterans, surviving spouses, and orphans of veterans may qualify for preference under Texas Government Code Chapter 657. Applicants who wish to claim Veterans preference must provide official documentation at the time of application to verify eligibility.
Benefits - For new hires and rehires, health insurance is available the 1st of the following month after a 60-day waiting period. More information about benefits is available at https://ers.texas.gov/benefits-at-a-glance
Our Mission
The mission of the Texas Commission on Law Enforcement, as a regulatory State agency, is to establish and enforce standards to ensure that the people of Texas are served by highly trained and ethical law enforcement, corrections, and telecommunications personnel.
Our Records Management Division
TCOLE's Records Management Division plays a critical role in maintaining the integrity and security of essential law enforcement information. The division implements best practices in records management to support the Commission's regulatory functions and decision making processes. Through secure, technology-driven systems, our team ensures proper handling of sensitive records while maintaining strict compliance with state and federal regulations. The division focuses on information governance excellence through innovation, continuous improvement, and cross-agency collaboration to support TCOLE's mission of promoting the highest standards in Texas law enforcement.
Who We're Looking For
The Texas Commission on Law Enforcement (TCOLE) is seeking Records Analyst II to join the Government Relations Division located at 6330 E HWY 290, Suite 200, Austin, TX. The Records Analyst II performs complex (journey-level) records and information management work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Employees at this level may work more independently than those at the previous level, may routinely assist others in performing work of greater complexity, and may:
• Maintain agency records disposition log(s).
• Advise agency employees and work with legal counsel regarding the transfer of agency records to storage and the destruction of records in accordance with all applicable laws, policies, and procedures.
• Participate in the design and implementation of filing systems and filing procedures.
• Ensure that records are released to external customers in conformance with the approved retention schedule. Salary is dependent on qualifications and experience.
The salary range is $42,976 - $64,469. This Job Class for this position is 7481 and salary group is B17.
Examples of Work Performed
Reviews incoming investigative reports to determine pertinent information for entry into automated records systems.
Maintains electronic filing systems, investigative records, and case files. Identifies incomplete record submissions.
Maintains contact with law enforcement agencies to coordinate the collection and review of correct information.
Responds daily to email and telephone inquiries from department staff and other law enforcement agencies.
Assists in compiling data for charts, graphs, databases, summaries or reports.
Composes letters and memoranda explaining the findings of investigations or actions taken regarding information and supporting documentation found in databases.
Ensures security and confidentiality of sensitive and/or protected information. Other duties as assigned.
Qualifications:
Required Education and Experience:
• Experience in records management work.
• Bachelor's degree from an accredited four-year college or university in Records Management, Public Administration, Business Administration, Library and Information Sciences or a related field.
• Education and experience may be substituted on a year-for-year basis. Required Skills, Knowledge, and Abilities:
• Ability to research, analyze, and evaluate data and information to formulate conclusions and communicate guidance orally or in writing.
• Ability to pass a law enforcement sensitive background investigation.
• Ability to apply standardized information management strategies and procedures to unusual and/or critical situations.
• Knowledge of office practices and administrative procedures.
• Proficiency in the use of standard office equipment and Microsoft Word, Teams, Excel, Outlook, and SharePoint.
• Ability to communicate and interact effectively with members of law enforcement and representatives of other government agencies.
• Proven ability to write with precise attention to spelling and grammar.
Why work at TCOLE?
Working for the Texas Commission on Law Enforcement (TCOLE) empowers you to make an impact on public safety while engaging in continuous learning within a supportive environment. You'll play a crucial role in upholding high law enforcement standards, collaborating with local agencies, and enhancing the well-being of Texans. As a Texas state employee, you will have access to our comprehensive benefit programs including:
• Comprehensive health, dental, and vision insurance plans with several types of coverage to state employees and their eligible family members.
• 12 - 16 days of annual paid holidays.
• At least eight hours of paid vacation and up to eight hours of paid sick leave each month for Full-Time employees.
• Retirement options with the State of Texas Retirement that provide flexibility and security.
• Health and Wellness programs including wellness leave, fitness and weight management programs, and personalized wellness tools.
• TCOLE is a qualifying organization for the Public Service Loan Forgiveness Program.
• The Discount Purchase Program provides access to an online marketplace offering discount on a wide range of products and services.
All positions with TCOLE are security sensitive. Applicants are subject to an in-depth background investigation including criminal history, employment history and references, military, education, and personal references. Employment is contingent upon the verification of credentials and/or other information required.
Equal Opportunity Employer - TCOLE is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. ADA - In compliance with the Americans with Disabilities Act (ADA), TCOLE will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the Human Resources Department at 512-936-0831. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Military Occupational Specialty Codes - Military Specialty Codes that correspond to this job posting include MOS 42A, YN, YNS, YN, 3D0X1, 3H0X1, 84H0. More information can be found at: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_LibraryandRecords.pdf
Veterans Preference - Veterans, surviving spouses, and orphans of veterans may qualify for preference under Texas Government Code Chapter 657. Applicants who wish to claim Veterans preference must provide official documentation at the time of application to verify eligibility.
Benefits - For new hires and rehires, health insurance is available the 1st of the following month after a 60-day waiting period. More information about benefits is available at https://ers.texas.gov/benefits-at-a-glance