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Kenworth Louisiana

Parts & Service Account Manager

Kenworth Louisiana, Port Allen, Louisiana, United States, 70767

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Parts and Service Account Manager

Summary Solicits parts business from assigned accounts through personal and phone contacts.

Essential Duties

Visits assigned customers

Prospects for new customers

Communicates parts orders to counter people. Advises whether status is stock or emergency

Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering

Reviews any special orders with the parts manager and obtains his/her approval before ordering

Obtains parts manager's approval for any special pricing

Advises counterperson on delivery instructions

Follows up on parts orders to ensure that customers have been served properly

Coordinates service sales with service salespeople

Turns in completed call reports, time sheets, and expense reports

Updates customer records to reflect changes to customer's names, addresses, etc.

Attends all company required training

Maintains professional appearance

Other duties as assigned

Qualifications

Bachelor's Degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Excellent communication skills required

Previous sales experience preferred

Must possess a Valid Driver's License and have the ability to pass our insurance requirements.

Work Environment This position requires the employee to drive to other customer's locations for extended periods of time. Employees must also be able to lift at least 50 pounds. The employee will be required to drive a company vehicle equipped with front and rear camera's as well as a GPS tracking system.

EEO Statement It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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