CGI
Overview
Join to apply for the
Senior ServiceNow Architect
role at
CGI . CGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. As a ServiceNow Architect, you will deliver expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. This position is located at our client site in Baltimore, MD. Other onshore delivery centers may be an option: Fairfax, VA; Lafayette, LA; Lebanon, VA; Belton, TX; Knoxville, TN. Responsibilities
Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. Required qualifications
Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree 10+ years of experience as ServiceNow Developer 5+ years as a ServiceNow Solutions Architect 5+ years leading ServiceNow development teams Must be able to obtain and maintain a Public Trust. Contract requirement. Required ServiceNow certifications: Certified System Administrator (baseline); Certified Application Developer (baseline); ServiceNow CIS certifications in multiple areas including CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. 5+ years of experience with developing ServiceNow solutions across ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR. 5+ years of industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.). 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment. Excellent understanding of system architecture, design principles, and impacts. Experience supporting IT related data integrity (CMDB, HAM, SAM, etc.). Excellent technical leadership skills and initiative to take on additional responsibilities. Excellent written and oral communication skills to deliver technical solutions simply and succinctly. Experience with the US Federal Government. Desirable qualifications
Additional ServiceNow CIS certifications with preference for CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. Experience with Web development technologies (X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java). Experience with implementing JavaScript to support automation across ServiceNow modules. Experience with REST and SOAP web services. Experience with Business Rules, Workflows, Identification Rules, Workspaces and External Portals. Knowledge of SAML, Active Directory, or LDAP. Specialized ServiceNow Developer Certifications (ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR). Project Management or Agile certification. ITILv4 Foundations Certification. Compensation
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The current estimated range in the U.S. is
$88,200.00 - $195,200.00 . Compensation decisions depend on the facts and circumstances of each case. Benefits
Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs #CGIFederalJob Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. You’ll reach your full potential by being an owner from day 1 as we work together to bring our Dream to life. We call ourselves CGI Partners rather than employees and benefit from our collective success. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable laws. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email US_Employment_Compliance@cgi.com and reference the Position ID. This email is for accommodations only. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Some background investigations may include a credit check depending on role and security clearance requirements. CGI will not discriminate against employees or applicants who inquire about pay. However, disclosure of compensation information is restricted to those with a legal need to know, in accordance with CGI policy and applicable laws.
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Join to apply for the
Senior ServiceNow Architect
role at
CGI . CGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. As a ServiceNow Architect, you will deliver expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. This position is located at our client site in Baltimore, MD. Other onshore delivery centers may be an option: Fairfax, VA; Lafayette, LA; Lebanon, VA; Belton, TX; Knoxville, TN. Responsibilities
Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. Required qualifications
Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree 10+ years of experience as ServiceNow Developer 5+ years as a ServiceNow Solutions Architect 5+ years leading ServiceNow development teams Must be able to obtain and maintain a Public Trust. Contract requirement. Required ServiceNow certifications: Certified System Administrator (baseline); Certified Application Developer (baseline); ServiceNow CIS certifications in multiple areas including CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. 5+ years of experience with developing ServiceNow solutions across ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR. 5+ years of industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.). 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment. Excellent understanding of system architecture, design principles, and impacts. Experience supporting IT related data integrity (CMDB, HAM, SAM, etc.). Excellent technical leadership skills and initiative to take on additional responsibilities. Excellent written and oral communication skills to deliver technical solutions simply and succinctly. Experience with the US Federal Government. Desirable qualifications
Additional ServiceNow CIS certifications with preference for CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. Experience with Web development technologies (X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java). Experience with implementing JavaScript to support automation across ServiceNow modules. Experience with REST and SOAP web services. Experience with Business Rules, Workflows, Identification Rules, Workspaces and External Portals. Knowledge of SAML, Active Directory, or LDAP. Specialized ServiceNow Developer Certifications (ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR). Project Management or Agile certification. ITILv4 Foundations Certification. Compensation
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The current estimated range in the U.S. is
$88,200.00 - $195,200.00 . Compensation decisions depend on the facts and circumstances of each case. Benefits
Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs #CGIFederalJob Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. You’ll reach your full potential by being an owner from day 1 as we work together to bring our Dream to life. We call ourselves CGI Partners rather than employees and benefit from our collective success. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable laws. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email US_Employment_Compliance@cgi.com and reference the Position ID. This email is for accommodations only. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Some background investigations may include a credit check depending on role and security clearance requirements. CGI will not discriminate against employees or applicants who inquire about pay. However, disclosure of compensation information is restricted to those with a legal need to know, in accordance with CGI policy and applicable laws.
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