Salesforce
SVP, Product Management, Commerce
Salesforce, San Francisco, California, United States, 94199
Overview
Join to apply for the
SVP, Product Management, Commerce
role at
Salesforce . Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Key Responsibilities
Define and Evangelize the Vision: Build the compelling vision for the future of Commerce Cloud, focusing on how AI and agentic capabilities will revolutionize the user experience. Evangelize this vision with customers, partners, and employees.
Lead the Product Lifecycle: Lead a global product management team through every aspect of the product lifecycle, including market needs, vision and strategy, roadmap creation and communication, and guiding execution from requirements to customer enablement.
Drive AI-Native Experiences: Shape the intelligent agent layer for shoppers. Partner with engineering and AI/ML teams to integrate LLMs, vector search infrastructure, and RAG pipelines into the product experience to create conversational, contextual, and personalized shopping flows.
Develop Go-to-Market Strategy: Create and execute a comprehensive go-to-market plan with marketing, sales, enablement, and product teams to ensure product-market fit and platform success.
Champion the Product: Promote and evangelize new features and solutions with internal and external stakeholders. Present product and roadmap to customer executives, lead conference sessions, and participate in industry events.
Develop People: Mentor and lead a creative, collaborative product management team. Foster a product culture rooted in user empathy, technical curiosity, and outcome-driven thinking.
Accountability for Results: Define key KPIs, guide prioritization, and ensure execution aligned with business goals. Deliver business results and drive Commerce Cloud's market leadership.
Qualifications
Experience: Equivalent of 15+ years in product management or similar, with at least 5+ years in a senior leadership role leading product teams.
Product & People Leadership: Ability to inspire, lead, and grow large global product teams; proven track record of hiring, developing, and retaining top talent.
Technical Acumen: Strong understanding of LLMs, vector search, semantic embeddings, and AI-driven product architectures. Experience owning product strategy for AI-driven or search/discovery experiences.
Strategic & Execution-Oriented: Ability to define the big picture and execute details; track record of launching 0→1 products and scaling them.
Communication: Exceptional written and verbal communicator with executive presence; able to influence across a globally distributed organization.
Domain Expertise: Deep expertise in B2C e-commerce, payments, and retail technology. Prior experience in product discovery or merchandising is a plus.
Desired Skills And Experience
Experience with consumer or e-commerce products at scale.
Strong design and UX orientation for modern experiences.
Experience with agent-based frameworks, RAG pipelines, or chatbot interfaces.
A technical degree or MBA is a plus.
Experience with the Salesforce platform is a plus.
Benefits and Culture Unleash Your Potential. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits support balance and personal growth, and our AI agents accelerate your impact. Apply today to shape the future for yourself, for AI, and for the world.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights: workplace discrimination is illegal. Salesforce is committed to fair hiring and equal opportunity. Details on compensation and benefits may be provided in the posting and related materials.
For California-based roles, the base salary hiring range for this position is $371,000 to $463,000.
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Join to apply for the
SVP, Product Management, Commerce
role at
Salesforce . Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Key Responsibilities
Define and Evangelize the Vision: Build the compelling vision for the future of Commerce Cloud, focusing on how AI and agentic capabilities will revolutionize the user experience. Evangelize this vision with customers, partners, and employees.
Lead the Product Lifecycle: Lead a global product management team through every aspect of the product lifecycle, including market needs, vision and strategy, roadmap creation and communication, and guiding execution from requirements to customer enablement.
Drive AI-Native Experiences: Shape the intelligent agent layer for shoppers. Partner with engineering and AI/ML teams to integrate LLMs, vector search infrastructure, and RAG pipelines into the product experience to create conversational, contextual, and personalized shopping flows.
Develop Go-to-Market Strategy: Create and execute a comprehensive go-to-market plan with marketing, sales, enablement, and product teams to ensure product-market fit and platform success.
Champion the Product: Promote and evangelize new features and solutions with internal and external stakeholders. Present product and roadmap to customer executives, lead conference sessions, and participate in industry events.
Develop People: Mentor and lead a creative, collaborative product management team. Foster a product culture rooted in user empathy, technical curiosity, and outcome-driven thinking.
Accountability for Results: Define key KPIs, guide prioritization, and ensure execution aligned with business goals. Deliver business results and drive Commerce Cloud's market leadership.
Qualifications
Experience: Equivalent of 15+ years in product management or similar, with at least 5+ years in a senior leadership role leading product teams.
Product & People Leadership: Ability to inspire, lead, and grow large global product teams; proven track record of hiring, developing, and retaining top talent.
Technical Acumen: Strong understanding of LLMs, vector search, semantic embeddings, and AI-driven product architectures. Experience owning product strategy for AI-driven or search/discovery experiences.
Strategic & Execution-Oriented: Ability to define the big picture and execute details; track record of launching 0→1 products and scaling them.
Communication: Exceptional written and verbal communicator with executive presence; able to influence across a globally distributed organization.
Domain Expertise: Deep expertise in B2C e-commerce, payments, and retail technology. Prior experience in product discovery or merchandising is a plus.
Desired Skills And Experience
Experience with consumer or e-commerce products at scale.
Strong design and UX orientation for modern experiences.
Experience with agent-based frameworks, RAG pipelines, or chatbot interfaces.
A technical degree or MBA is a plus.
Experience with the Salesforce platform is a plus.
Benefits and Culture Unleash Your Potential. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits support balance and personal growth, and our AI agents accelerate your impact. Apply today to shape the future for yourself, for AI, and for the world.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights: workplace discrimination is illegal. Salesforce is committed to fair hiring and equal opportunity. Details on compensation and benefits may be provided in the posting and related materials.
For California-based roles, the base salary hiring range for this position is $371,000 to $463,000.
#J-18808-Ljbffr