St. Bernards Healthcare is hiring: FIVE RIVERS MEDICAL CENTER - FINANCIAL COUNSE

Overview Join to apply for the FIVE RIVERS MEDICAL CENTER - FINANCIAL COUNSELOR - BUSINESS OFFICE role at St. Bernards Healthcare. Location: Pocahontas, AR Responsibilities Call patients to assist with Medicaid applications and enrollment. Work closely with the Department of Human Services (DHS) to gather required documentation. Assist patients with charity care applications and provide guidance through the financial assistance process. Visit Emergency Department (ED) and inpatient rooms to speak with uninsured patients. Discuss Medicaid options and, if ineligible, establish payment plans prior to patient discharge. Review the previous day’s census to identify self-pay patients. Verify existing Medicaid coverage or pending applications. Contact patients as needed to initiate or complete the Medicaid enrollment process. Call patients prior to scheduled procedures (particularly GI and Pain Management) to review financial responsibility. Set up payment plans and ensure required pre-payments are made in advance of services. Qualifications High school diploma or GED required; associate’s or bachelor’s degree preferred. Prior experience in medical billing, Medicaid enrollment, or financial counseling strongly preferred. Strong understanding of Medicaid and charity care programs. Exceptional communication and interpersonal skills, with the ability to speak empathetically with patients from diverse backgrounds. Comfortable working in a fast-paced, high-volume environment. Ability to manage and prioritize multiple tasks efficiently. Detail-oriented with strong organizational skills. Seniority level Entry level Employment type Full-time Job function Finance and Sales Industries Hospitals and Health Care We’re removing boilerplate and ensuring the description focuses on the role and requirements. #J-18808-Ljbffr