Kemper
Senior Guidewire BillingCenter - Senior Guidewire Business Systems Analyst
Location(s): Alpharetta, Georgia; Chicago, Illinois; Dallas, Texas; Jacksonville, Florida; P&C-Butterfield Road-Downers Grove-IL-AAC; Remote-CT; Remote-FL; Remote-GA; Remote-OH; Remote-PA; Remote-TX; Remote-VA. Details: Kemper is one of the nation’s leading specialized insurers. We focus on delivering value to our customers while offering opportunities for personal development, a healthy work-life balance, and a collaborative, high-performing culture. By joining Kemper, you help provide an experience that meets our promises to stakeholders. Kemper is seeking an experienced Senior Guidewire BillingCenter Business Systems Analyst. The team collaborates with developers, testing analysts, and stakeholders to deliver product and program requirements for Kemper’s usage of Guidewire BillingCenter. This role is responsible for medium to large scale projects, understanding business needs, identifying optimal solutions, leading complex change management activities, and supporting application configuration. Position Responsibilities
Serve as an experienced Business Systems Analyst with depth of expertise in Guidewire BillingCenter. Liaison with business for IT portfolio coordination. Perform systems analysis and development of technical design documents. Research and develop functional design documents. Provide detailed inputs to application testing and support user acceptance testing. Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience. Lead complex change management activities, including: Training (e.g., training plans and materials, training sessions). Process improvements and efficiencies. Documentation support (e.g., operational procedures, troubleshooting guides). Production readiness activities (e.g., war room, deployment support and checkout, user support). Lead analysis, design, implementation, and testing of BillingCenter configuration. Maintain knowledge of business functionality and technical platforms as business climate and technology evolve. Perform procedural duties within standardized practices, where applicable. Comply with and support all corporate, department and security policies and procedures. Support high level estimation and design during Ideation. Provide oversight of small work requests. Mentor BSA group to increase overall level of performance. Coordinate production activities such as: Triage, troubleshooting Data analysis (e.g., SQL / data analysis) Product and compliance requests Occasional travel may be required based on project needs. Position Qualifications
4 years of extensive business systems analyst experience with Guidewire Insurance Suite 7 years of business systems analyst experience required 2 years of recent on-going experience with Guidewire BillingCenter Expert knowledge of P&C Insurance Non-standard Auto Insurance experience preferred Proficiency with documenting workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis Advanced knowledge of systems development lifecycle activities Strong design/configuration experience within Guidewire BillingCenter Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing) Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage) Education equivalent to a college degree in information technology or business administration, supplemented by insurance or computer-related courses/knowledge, or equivalent work experience Current expertise using JIRA/Confluence ServiceNow and AWS knowledge is a plus Remote work from a US location is approved Compensation and Benefits
The salary range for this position is $86,200 to $143,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.). Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or any other status protected by applicable laws. We are committed to supporting diversity and equality across our organization and strive to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information via text or email. If you receive such a message, delete it. Referrals increase your chances of interviewing at Kemper.
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Location(s): Alpharetta, Georgia; Chicago, Illinois; Dallas, Texas; Jacksonville, Florida; P&C-Butterfield Road-Downers Grove-IL-AAC; Remote-CT; Remote-FL; Remote-GA; Remote-OH; Remote-PA; Remote-TX; Remote-VA. Details: Kemper is one of the nation’s leading specialized insurers. We focus on delivering value to our customers while offering opportunities for personal development, a healthy work-life balance, and a collaborative, high-performing culture. By joining Kemper, you help provide an experience that meets our promises to stakeholders. Kemper is seeking an experienced Senior Guidewire BillingCenter Business Systems Analyst. The team collaborates with developers, testing analysts, and stakeholders to deliver product and program requirements for Kemper’s usage of Guidewire BillingCenter. This role is responsible for medium to large scale projects, understanding business needs, identifying optimal solutions, leading complex change management activities, and supporting application configuration. Position Responsibilities
Serve as an experienced Business Systems Analyst with depth of expertise in Guidewire BillingCenter. Liaison with business for IT portfolio coordination. Perform systems analysis and development of technical design documents. Research and develop functional design documents. Provide detailed inputs to application testing and support user acceptance testing. Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience. Lead complex change management activities, including: Training (e.g., training plans and materials, training sessions). Process improvements and efficiencies. Documentation support (e.g., operational procedures, troubleshooting guides). Production readiness activities (e.g., war room, deployment support and checkout, user support). Lead analysis, design, implementation, and testing of BillingCenter configuration. Maintain knowledge of business functionality and technical platforms as business climate and technology evolve. Perform procedural duties within standardized practices, where applicable. Comply with and support all corporate, department and security policies and procedures. Support high level estimation and design during Ideation. Provide oversight of small work requests. Mentor BSA group to increase overall level of performance. Coordinate production activities such as: Triage, troubleshooting Data analysis (e.g., SQL / data analysis) Product and compliance requests Occasional travel may be required based on project needs. Position Qualifications
4 years of extensive business systems analyst experience with Guidewire Insurance Suite 7 years of business systems analyst experience required 2 years of recent on-going experience with Guidewire BillingCenter Expert knowledge of P&C Insurance Non-standard Auto Insurance experience preferred Proficiency with documenting workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis Advanced knowledge of systems development lifecycle activities Strong design/configuration experience within Guidewire BillingCenter Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing) Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage) Education equivalent to a college degree in information technology or business administration, supplemented by insurance or computer-related courses/knowledge, or equivalent work experience Current expertise using JIRA/Confluence ServiceNow and AWS knowledge is a plus Remote work from a US location is approved Compensation and Benefits
The salary range for this position is $86,200 to $143,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.). Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or any other status protected by applicable laws. We are committed to supporting diversity and equality across our organization and strive to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information via text or email. If you receive such a message, delete it. Referrals increase your chances of interviewing at Kemper.
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