IT'SUGAR
Overview
IT’SUGAR is looking for a Retail Keyholder to deliver a SWEET customer experience while promoting the brand. The Keyholder will be in charge of delivering exceptional customer service and store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store. Base pay range $16.00/hr - $16.50/hr IT’S Fun, IT’S Flexible, IT’S Entertaining IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; expanding rapidly with over 100 locations nationwide. IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulgence in a world with fewer rules and more sugar. There are three major differentiators for IT’SUGAR: product, ambiance, and people. Our product is an unconventional twist on traditional candy store goods; the ambiance is bright and energetic; the people are passionate, optimistic, and energetic. What you’ll do
IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store. What you’ll do? IT’S Exciting! Laugh out loud, dance to the music, and provide a humorous escape to our customers while you deliver exceptional customer service: Deliver exceptional customer service and assist customers with requests and inquiries. Follow our customer engagement model, SUGARTAINMENT. Ensure the sales floor is clean and organized while maintaining store visual standards. Operate POS/register to properly cash out all customers. Follow through on customer requests for specific items and suggest additional products. Use selling skills to explain benefits, features, prices, quality, value, and other product information. Support Store Operations
Maintain store cash handling records. Open and close procedures as needed. Merchandise displays to visual guidelines. Assist in set-up for special events and promotions. Understand Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager. Operational responsibilities include, but are not limited to, salesfloor/backroom/restroom maintenance, cleaning, mopping, etc. Embody our Core Values
Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment. What you need to join the fun
Must be 18 years of age or older. Education: High School diploma or equivalent preferred. Years of Experience: 6 months in a similar retail role preferred. Willing to work a flexible schedule including days, evenings, weekends, and holidays. Must be able to use a POS/cash register. Able to stand and walk for long periods; use hands to handle or feel; reach with hands and arms and talk or hear. Able to independently lift/move up to 25 lbs. Lift/move up to 50 lbs. with assistance. Must be able to work alone or with minimal supervision. What’s in it for you? IT’S Even Sweeter
Training and Development 30% Employee Discount Perk Spot (Discounts on cell phone, travel, theme parks, etc.) 401k with company match beginning the 1st of the month after 60 days of employment. Employee Assistance Program And More! Avoided boilerplate items and extraneous postings were removed to focus on the role and requirements.
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IT’SUGAR is looking for a Retail Keyholder to deliver a SWEET customer experience while promoting the brand. The Keyholder will be in charge of delivering exceptional customer service and store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store. Base pay range $16.00/hr - $16.50/hr IT’S Fun, IT’S Flexible, IT’S Entertaining IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; expanding rapidly with over 100 locations nationwide. IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulgence in a world with fewer rules and more sugar. There are three major differentiators for IT’SUGAR: product, ambiance, and people. Our product is an unconventional twist on traditional candy store goods; the ambiance is bright and energetic; the people are passionate, optimistic, and energetic. What you’ll do
IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store. What you’ll do? IT’S Exciting! Laugh out loud, dance to the music, and provide a humorous escape to our customers while you deliver exceptional customer service: Deliver exceptional customer service and assist customers with requests and inquiries. Follow our customer engagement model, SUGARTAINMENT. Ensure the sales floor is clean and organized while maintaining store visual standards. Operate POS/register to properly cash out all customers. Follow through on customer requests for specific items and suggest additional products. Use selling skills to explain benefits, features, prices, quality, value, and other product information. Support Store Operations
Maintain store cash handling records. Open and close procedures as needed. Merchandise displays to visual guidelines. Assist in set-up for special events and promotions. Understand Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager. Operational responsibilities include, but are not limited to, salesfloor/backroom/restroom maintenance, cleaning, mopping, etc. Embody our Core Values
Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment. What you need to join the fun
Must be 18 years of age or older. Education: High School diploma or equivalent preferred. Years of Experience: 6 months in a similar retail role preferred. Willing to work a flexible schedule including days, evenings, weekends, and holidays. Must be able to use a POS/cash register. Able to stand and walk for long periods; use hands to handle or feel; reach with hands and arms and talk or hear. Able to independently lift/move up to 25 lbs. Lift/move up to 50 lbs. with assistance. Must be able to work alone or with minimal supervision. What’s in it for you? IT’S Even Sweeter
Training and Development 30% Employee Discount Perk Spot (Discounts on cell phone, travel, theme parks, etc.) 401k with company match beginning the 1st of the month after 60 days of employment. Employee Assistance Program And More! Avoided boilerplate items and extraneous postings were removed to focus on the role and requirements.
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