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Atlas Search

Production Support Engineer

Atlas Search, New York, New York, us, 10261

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Senior-level opportunity for an experienced Equities Electronic Trading Support Engineer to manage and support mission-critical trading platforms, including Direct Market Access (DMA) and Algorithmic Trading systems. This role collaborates closely with trading desks, sales teams, internal technology groups, and third-party vendors to ensure operational reliability across global electronic equities markets.

Responsibilities

Deliver real-time production support for DMA and algorithmic trading environments

Investigate and resolve FIX connectivity, order routing, and post-trade issues

Monitor order flows for anomalies and address trade rejects and workflow disruptions

Maintain and support market data feeds to ensure accuracy and performance

Cross-Functional Collaboration

Respond to and resolve inquiries from traders, sales teams, and execution desks

Support integration between EMS/OMS platforms and downstream systems

Coordinate with middle office for trade allocations and reconciliation processes

Monitoring and Vendor Interaction

Utilize observability platforms to proactively identify and mitigate risks

Liaise with vendors on support and integration of trading systems and market feeds

Oversee incident investigations and ensure root causes are identified and addressed

Change Management and Continuity Planning

Participate in platform rollouts, exchange upgrades, and vendor deployments

Contribute to disaster recovery tests and industry-wide business continuity exercises

Required Qualifications

Bachelor's degree in a technical or finance-related discipline

At least 7 years of professional experience in equities electronic trading support

Strong technical and functional knowledge of front-office trading environments

Familiarity with Unix shell scripting and SQL (considered advantageous)

Mandatory Requirements

Fluency in the FIX protocol and deep understanding of equities order lifecycle

Minimum of 7 years in a trading support role within equities markets

Hands-on experience supporting EMS/OMS platforms (e.g., Raptor, Fidessa, FlexTrade, Bloomberg EMSX)

Experience with market data feeds (e.g., Bloomberg, PICO, Refinitiv, exchange-provided feeds)

Familiarity with middle-office functions (allocations, booking, reconciliations)

Proficient in using observability tools such as Grafana, Splunk, OpenText/SiteScope/OBM

Strong communication and problem-solving skills in high-volume, low-latency environments

Preferred Qualifications

Exposure to DMA, DSA, SOR, and algorithmic trading strategies

Understanding of global exchange protocols and regulatory standards (e.g., Reg NMS, CAT, MiFID II)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Banking, Investment Banking, and Financial Services

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